Mini-Circuits’ sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, sales representatives, as well as through our extensive web site.
Position Summary:
The Customer Service Representative (CSR) is a learning‑oriented, support‑focused role within the Inside Sales organization.
The duties, responsibilities and expectations described above are not a comprehensive list and additional tasks may be assigned to the member, within the scope of the position.
Qualifications:
- Associate degree or 2+ years’ sales-related experience.
Primary Objective:
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.
Primary Function and Scope:
- Provides customer account management in a call center environment, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management.