Alorton, Illinois30+ days ago
Strong communication skills, both written and oral; ability to listen and communicate with customers, service technicians, and internal employees; knowledge of products; • Proficient in MS Office Suite, including MS Word, PowerPoint, and particularly with Excel; • Familiarity with LN or similar ERP systems; familiarity with QuickBooks; • Analytical problem-solving skills, attention to detail, organization, and time management skills; • Ability to handle multiple tasks and be a flexible team player; • Production scheduling experience; • Knowledge of the Recy computer system; • Familiarity with the process for resolving issues associated with truck and rail car shipments. management; • Invoices shipments and confirms order numbers are created and that correct amounts are invoiced; distributes invoices; • Coordinates shipments and deliveries of products to multiple warehouses; • Tracks and manages expedites, order entry time and order entry status; • Investigates unpaid invoices; communicates with accounts receivable and customers to resolve issues; • Creates and distributes Recovery reports int9o CAT facilities; • Serves as point of contact for customers regarding order entries, order status updates, etc.