Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.
As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.
You can expand your search for administrative jobs by checking out these similar positions:
Because of their similarities, Reno is often compared to Las Vegas. But Reno is a gem of its own. Along with some of the Las Vegas glitter of casinos and entertainment, Reno also has many cultural and recreational features that entice people to relocate here for Reno jobs. Its nickname, "The Biggest Little City in the World," is attributed in part to the cultural heart of the city, the University of Nevada in Reno. Reno boasts a milder climate than Vegas, so you can enjoy outdoor adventures, hiking, and biking in the foothills of nearby jewel Lake Tahoe. Reno is also way less crowded than Vegas, getting only 4 million visits per year versus Vegas's 40 million.
Although unproven, rumor is that diamond rings litter the bottom of Reno's Truckee River from the 30,000 couples who untied the knot during a period of very lax divorce laws in the 1930s. Rivets became a gold mine for Reno tailor Jacob Davis when he discovered that the little copper disks made laborers' pants sturdier. He partnered with fabric wholesaler Levi Strauss to buy denim, and the blue jean business was born. If you're looking to strike it rich in your hunt for Reno jobs, you might also take a look at the nearby cities of Sparks, Carson City, and Henderson.
Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in customer service jobs in Reno, Nevada, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median customer service representative pay in Reno is $29,630 per year, which is 6% lower than the national average.
Are you prepared for a career in customer service? If so, set up your profile on Monster for free and begin clicking on those customer service jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Reno, how to nail your job interview, and more.