HVAC/Mechanical Sales Representative-New England Model551GroupHVAC/Mechanical Sales Representative-New EnglandTewksbury, MAWe are always present and available as an expert resource for our customers when needed, we do the right thing every time we interact with each other and our customers, and we provide opportunities for the development and professional growth of our customers, partners, and employees through constant engagement and interaction. The ideal candidate will identify and pursue new sales opportunities, provide expert technical support, and educate distributors, contractors, and MEP firms on the roles our products play within their respective businesses.
Director of Social Services Care-OneDirector of Social ServicesLowell, MAEnsures and documents that residents/families have input into the care planning process; Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident's rights are maintained; Takes responsibility for conducting family meetings as needed; Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration; Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required; Facilitates discharge planning including the development of an organized discharge plan for all customers; Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center's fire, safety and disaster plans and by being familiar with current MSDS; Puts customer service first and adheres to the CareOne Culture of Excellence Pledge.
customer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Call Center Customer Service Representative Dental Insurance Northeast Delta DentalCall Center Customer Service Representative Dental InsuranceConcord, NH$22–$24 / hourFull timeNortheast Delta Dental - a nonprofit member of Delta Dental Plans Association (DDPA) - is the region's most trusted name in dental insurance for companies, individuals, and families throughout Maine, New Hampshire, and Vermont. Our Dental Insurance Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims.
NewCustomer Service Representative U HaulCustomer Service RepresentativeNashua, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeBedford, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative (Weekday Afternoons and Weekends) U-HaulCustomer Service Representative (Weekday Afternoons and Weekends)Bedford, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative Concord General Mutual Insurance CompanyCustomer Service RepresentativeBedford, New HampshireYou will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications. As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area.
Customer Service Representative National Dentex LabsCustomer Service RepresentativeManchester, New HampshireBuild solid relationships with staff members in customer offices, including participation in local, regional and state dental staff organizations. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH .
CSR / Dispatcher - Customer Service Rep Brookside Mechanical Inc.CSR / Dispatcher - Customer Service RepManchester, NH$22–$28 / hourFull timeAs one of the area's leading heating and air conditioning companies, we're there for all of our customers' needs, from minor maintenance jobs to emergency repair services. Brookside Mechanical Inc. is hiring a communicative, organized, and detail-oriented person to support seamless business operations as our full-time CSR / Dispatcher - Customer Service Rep .
NewCustomer Service Representative Emerald LogistixCustomer Service RepresentativeLawrence, MAIn this role, you will be the primary point of contact for our valued customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Your ability to communicate effectively and empathetically will play a crucial role in ensuring customer satisfaction and fostering long-term relationships.
Customer Service Representative Hajoca CorporationCustomer Service RepresentativeMA$20–$26 / hourOur ideal candidate will also: Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
Sr Customer Service Representative MACOM Technology Solutions Holdings IncSr Customer Service RepresentativeLowell, MAOrder Entry/Management - new orders, return orders, sample orders, credits, debits. Job Description: A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines.
Motion Automation Intelligence- Customer Service Representative II Genuine Parts CoMotion Automation Intelligence- Customer Service Representative IIDanvers, MALet us know youre interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Customer Service Representative (Weekdays 2pm-7pm) U-Haul International IncCustomer Service Representative (Weekdays 2pm-7pm)Nashua, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative (Weekends Only) U-Haul International IncCustomer Service Representative (Weekends Only)Nashua, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative RB Global IncCustomer Service RepresentativeSalem, NHIAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
Customer Service Representative Dead River CompanyCustomer Service RepresentativeSomersworth, NHPart timePerform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment.
Customer Service Representative - Part time Dead River CompanyCustomer Service Representative - Part timeHenniker, NH$17–$26 / hourPart timePerform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment.
NewCustomer Service Representative (Afternoons and Weekends) U-HaulCustomer Service Representative (Afternoons and Weekends)Lowell, MA$15–$16 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative (Sign-on Bonus) Irving OilCustomer Service Representative (Sign-on Bonus)Concord, New HampshireAs a Seasonal 7-11 Month Customer Service Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery .
Customer Service Representative - Bilingual In Spanish CintasCustomer Service Representative - Bilingual In SpanishChelmsford, MA$21.05–$26.54 / hourResponsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
SAP Customer Service Representative Vaco LLCSAP Customer Service RepresentativeAndover, MA$22–$24Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Customer Service Representative - Bilingual In Spanish (Chelmsford, MA, US, 01824) Cintas CorpCustomer Service Representative - Bilingual In Spanish (Chelmsford, MA, US, 01824)Chelmsford, MA$21.05–$26.54 / hourResponsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.
Customer Service Representative - State Farm Agent Team Member Sam Haddadin - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberDover, NHAs a Customer Service Representative with Sam Haddadin's State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Join the Sam Haddadin State Farm Agency – where a supportive, close-knit team is dedicated to delivering the best customer service in the area.
Customer Service Representative Vaco LLCCustomer Service RepresentativeAndover, MA$20–$23Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Service Representative- Bedford, NH BAR HARBOR BANK & TRUSTCustomer Service Representative- Bedford, NHManchester, NHCustomer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. In a Customer Service Representative role, you can expect to: Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
Customer Service Representative - Andover, MA Laz Parking LtdCustomer Service Representative - Andover, MAMAThe Spirit of the Position: The Customer Service Representative creates a welcoming atmosphere for our customers and clients by providing excellent customer service while answering calls/emails, helping to address inquiries, and sharing policies and procedures with the on-campus customer base. Regardless of situation, actively embody LAZ's values of respect, commitment to people, honesty and integrity, and trust as you engage with customers.
Customer Service Representative/ Lot Attendant U-Haul International IncCustomer Service Representative/ Lot AttendantNashua, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Sales Associate / Customer Service Representative Drybar ShopsSales Associate / Customer Service RepresentativeBedford, New Hampshire$14–$24 / hourThis isn’t your typical desk job — it’s fast-paced, people-focused, and perfect for someone who loves connecting with others, multitasking, and being part of a fun, polished, and high-energy environment. Keep the shop looking fresh through daily side work, including dusting, sweeping, restocking product shelves, inventory support, and maintaining clean tools, dishes, and glassware.
Customer Service Representative - State Farm Agent Team Member Caleb Dupuy - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPeterborough, NHAs a Customer Service Representative - State Farm Agent Team Member with Caleb Dupuy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Community involvement is a big part of who we are; we support the local Recreation Center, host an annual Easter Egg Hunt, and run Movies Under the Stars, a four-week outdoor film festival in the park.
Customer Service Representative - State Farm Agent Team Member Christopher Murray - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSandown, NHAs a Customer Service Representative - State Farm Agent Team Member with Christopher Murray - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. A lifelong New Hampshire resident, Chris brings a relaxed, work/life balanced vibe to the office, where his beloved husky, Kade, greets customers daily.
Customer Service Representative - State Farm Agent Team Member Jacob Bramel - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBedford, NHAs a Customer Service Representative - State Farm Agent Team Member with Jacob Bramel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Brenntag SECustomer Service RepresentativeManchester, NHThis position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.
NewCustomer Service Representative (Sign-on Bonus) Irving Oil LtdCustomer Service Representative (Sign-on Bonus)Concord, NHAs a Seasonal 7-11 Month Customer Service Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your Responsibilities: Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery.
NewCustomer Service Representative/ Lot Attendant U HaulCustomer Service Representative/ Lot AttendantNashua, NHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. As a Customer Service Representative, you willwork as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative EWMCustomer Service RepresentativeConcord, NH$17 / hourProvide clear and accurate information regarding products, fare media, programs, and related services. Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality.
NewCustomer Service Representative- Peterborough, NH Bar Harbor BanksharesCustomer Service Representative- Peterborough, NHNHCustomer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. Pay Transparency: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf.
Customer Service Representative- Bedford, NH Bar Harbor BanksharesCustomer Service Representative- Bedford, NHBedford, NHCustomer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. Pay Transparency: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf.
Customer Service Representative- Milford, NH Bar Harbor BanksharesCustomer Service Representative- Milford, NHNHCustomer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. In a Customer Service Representative role, you can expect to: Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
NewCustomer Service Representative - Manchester, NH (Hybrid) HubbellCustomer Service Representative - Manchester, NH (Hybrid)Manchester, NHHubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. In an organization known for its world-class customer service, answer live incoming customer queries by phone, chat, and email is the primary responsibility of the Customer Service Representative at Hubbell.
Customer Service Representative RELYCO SALES, INC.Customer Service RepresentativeDover, NHThis role requires the ability to maintain strong relationships externally and internally, effectively communicating with our vendors, customers and within all RELYCO departments while sustaining a sense of urgency. The role of Customer Service Representative is to create detailed and accurate requests for quote, negotiate terms for RELYCO and provide pricing feedback in a timely manner.
Customer Service Representative Lazy River ProductsCustomer Service RepresentativeTewksbury, MassachusettsAccurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeManchester, NHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
NewCustomer Service Representative Circle K Stores IncCustomer Service RepresentativeNHYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4707233 277 Mast Rd Goffstown New Hampshire 03045Shift AvailabilityEvenings Weekdays Weekend Availability Required Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
NewFloating Customer Service Representative- New London, NH Bar Harbor BanksharesFloating Customer Service Representative- New London, NHNHResponsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our New London, New Hampshire area, 40 hours per week.
Customer Service Representative, Full or Part Time Circle K Stores IncCustomer Service Representative, Full or Part TimeNHYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4707212 51 State Route 27 Raymond New Hampshire 03077Shift AvailabilityFlexible Availability Time TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative National Dentex, LLCCustomer Service RepresentativeManchester, NHPart timeBuild solid relationships with staff members in customer offices, including participation in local, regional and state dental staff organizations. We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX H&O Dental Laboratory in Manchester, NH .
Customer Service Representative AlphaGraphics - US277Customer Service RepresentativeNashua, NHAs an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Customer Service Representative The Hiller CompaniesCustomer Service RepresentativeAMESBURY, MA$25–$30 / hourManage customer follow up/communication upon invoice issuance to ensure invoice accuracy, payment timing, potential acceptance of payments (credit card or check), provide statements upon customer request and maintain accurate and timely notation of on-going customer communication in E1 for continuity of customer care by Shared Branch Services and/or Collections teams. Communicate and collaborate with Shared Branch Services to address and resolve all invoicing concerns and/or corrections to ensure timely payment of open invoices.