NewCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MAj - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services. 3 - Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.
Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
NewCustomer Service Rep - M PLS Staffing SolutionsCustomer Service Rep - MBeverly, MA$52,000–$60,000 / yearFull timeThis role is critical in maintaining strong relationships with our clients, ensuring timely and accurate communication, and supporting the delivery of high-performance solutions in a fast-paced, regulated environment. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at a leading manufacturing company specializing in products and solutions for the industries we serve.
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
customer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Service Associate FedExRetail Customer Service AssociatePeabody, Massachusetts$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Dispatcher / Customer Service Representative (Plumbing & Heating) Vaughan Plumbing And Heating, llcDispatcher / Customer Service Representative (Plumbing & Heating)Boston, MA$72,000–$93,000 / yearFull timeThe Dispatcher / CSR is responsible for answering incoming customer calls, scheduling service appointments, dispatching technicians efficiently, and providing exceptional customer service. This role serves as the first point of contact for customers and plays a critical role in maintaining a full schedule, maximizing technician productivity, and ensuring every customer receives prompt and professional service.
Customer Support Specialist JazzHR Product TeamCustomer Support SpecialistBoston, MassachusettsTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
Representative - Customer Service (Sales Support) WESCORepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Representative - Customer Service (Sales Support) WESCO International IncRepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeBoston, MAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Office Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
NewTeam Lead, Payment Experience, Americas (Customer Support) FlywireTeam Lead, Payment Experience, Americas (Customer Support)Boston, MAA Payment Experience Team Lead should support the Client & Payment Experience Managers in leading the regional Payment Experience Team, providing feedback on team training needs, regional teammates development plans, payer experience improvements plus anything else that would ultimately help our payers through a 'frictionless' experience. Work with the CPE Managers to design the regional Payment Experience team directions following the Global CPE direction and the company direction, proactively make plan to optimise our process, drive efficiency and scaling of manual work using data analysis.
NewCustomer Support & Billing Operations Specialist ASM Research, An Accenture Federal Services CompanyCustomer Support & Billing Operations SpecialistBoston, MAThe Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. Compensation RangesCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract‑specific affordability, government clearance and investigation level, and years of experience.
Senior Manager Customer Support - Environmental Solutions Republic Services IncSenior Manager Customer Support - Environmental SolutionsNorwood, MA$125,900–$173,150 / yearPOSITION SUMMARY: The Senior Manager Customer Support - Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. The Senior Manager Customer Support - Environmental Solutions operates as a hands-on leader, balancing day-to-day execution with continuous improvement, while serving as a key escalation point and strategic partner to Sales, Operations, Compliance, IT, and Enterprise Programs.
Customer Support Specialist Promoboxx, Inc.Customer Support SpecialistBoston, MARemoteYou'll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadSaugus, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Customer Support Specialist Metro MedicalCustomer Support SpecialistChelmsford, MAPart timeYou'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.
Customer Support Reps - AI Training - Boston, US Prolific Academic LtdCustomer Support Reps - AI Training - Boston, USBoston, MAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support & Quotes Coordinator Xico LightingCustomer Support & Quotes CoordinatorWoburn, MassachusettsRole Overview Xico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.
Customer Service Support & Inside Sales Weymouth, MA Ultimate Staffing ServicesCustomer Service Support & Inside Sales Weymouth, MAWeymouth, Massachusetts$55,000–$75,000This role blends customer support and inside sales, working with inbound leads to assist customers, manage orders, and drive revenue through follow-up and service coordination. Marketing support includes company-generated leads and campaigns (e.g., mailers/postcards August-November).
NewCustomer Service Support Ultimate Staffing ServicesCustomer Service SupportWeymouth, Massachusetts$18 / hourThis role blends customer support and inside sales, working with inbound leads to assist customers, manage orders, and drive revenue through follow-up and service coordination. Marketing support includes company-generated leads and campaigns (e.g., mailers/postcards August-November).
Customer Support Specialist PromoboxxCustomer Support SpecialistBoston, MARemoteFull timeYou’ll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing.
Customer Service & Sales Floor Support - Newbury Rack Nordstrom IncCustomer Service & Sales Floor Support - Newbury RackBoston, MA$18.15–$18.85 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service & Retail Sales Floor Support - Newbury Rack NordstromCustomer Service & Retail Sales Floor Support - Newbury RackBoston, MassachusettsAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Support Representative - Full-time Greater Lawrence Family Health CenterCustomer Support Representative - Full-timeMethuen, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
Customer Support Representative (Part Time) Greater Lawrence Family Health CenterCustomer Support Representative (Part Time)Methuen, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
NewCustomer Support Assistant Elevare BrandingCustomer Support AssistantLawrence, MA$38,000–$44,000 / yearIn this role, you will provide exceptional service to clients by addressing inquiries, resolving issues, and maintaining a professional and friendly demeanor. Your ability to communicate effectively and remain organized will ensure customer satisfaction and strengthen our brand.
TSD Customer Experience Analyst Support The Reynolds and Reynolds CompanyTSD Customer Experience Analyst SupportNorth Andover, MAThe Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product.
Remote Customer Support Associate Traveling with MchailaRemote Customer Support AssociateBoston, MassachusettsRemoteThis fully remote role is ideal for someone who enjoys helping people, solving problems, and maintaining clear communication while managing multiple tasks. Strong communication skills, organization, and the ability to follow structured processes will help ensure clients receive reliable and consistent support.
Fulfillment, Customer Service & Retail Sales Floor Support - University Station Rack Nordstrom IncFulfillment, Customer Service & Retail Sales Floor Support - University Station RackWestwood, MA$18.15–$18.85 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
Customer Support Manager Motorola Solutions IncCustomer Support ManagerMA$85,000–$99,000 / yearBachelors degree OR 3+ years of experience in one of the following: Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales. Manage the relations with external partners responsible for delivering service products to customers, is responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals, overseeing contract P&L performance including meeting service billing and cost performance goals.
Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market IncCustomer Service Associate Team Leader (Front End Support Assistant Manager)MA$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
NewCustomer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*MAThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Customer Account Support Specialist Amphenol Printed CircuitsCustomer Account Support SpecialistNashua, NHA Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.
Administrative Assistant – Field Operations and Customer Support Sea MachinesAdministrative Assistant – Field Operations and Customer SupportBoston, MassachusettsThis role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement Support Support special projects, process improvements, and system implementations related to field services operations and customer success.
Senior Customer Technical Support Representative AxonSenior Customer Technical Support RepresentativeBoston, MA$26.26–$42.02 / hourTroubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
Senior Manager of Customer Support Suno, Inc.Senior Manager of Customer SupportBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager of Customer Support SunoSenior Manager of Customer SupportBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
NewPayment Experience Associate, Spanish/Portuguese (Customer Support) FlywirePayment Experience Associate, Spanish/Portuguese (Customer Support)Boston, MA$40,000–$52,000 / yearDemonstrates strong written and verbal communication skills, confidently engaging with customers across all contact channels (including phone, chat, email, WeChat, WhatsApp, etc.) and accurately documenting customer interactions and follow-up actions. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire''s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer's problems.
Customer Sales Support Mustang Motorcycle ProductsCustomer Sales SupportMassachusettsCommunicates with customers via phone, email, chat or in person in a professional and courteous manner, using the computer to look up records, enter/update customer information, accurately process orders, and process website/online requests. They will be responsible for explaining technical aspects of motorcycle applications, repairs, and customization through addition of parts and accessories to customers via phone, email, chat or in person.
Customer Support Specialist I Eastern Bankshares IncCustomer Support Specialist IWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Enablement Lead, Customer and Partner Support XometryEnablement Lead, Customer and Partner SupportWaltham, MA$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.
Senior Customer Support Engineer Schneider Electric USA, IncSenior Customer Support EngineerFoxboro, MAFull timeOur Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
Customer Support Associate Zinier IncCustomer Support AssociateBoston, MARemoteYoull work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.
Customer Support Specialist I- Part-time Eastern Bankshares IncCustomer Support Specialist I- Part-timeWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Customer Support Specialist I - 29 hours Eastern Bankshares IncCustomer Support Specialist I - 29 hoursWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Sr. Manager, Customer Support (Hybrid - Toronto) or (Remote - US) ClearGovSr. Manager, Customer Support (Hybrid - Toronto) or (Remote - US)Maynard, MARemoteFull timeThe Senior Manager, Customer Support will be responsible for leading our technical support team, optimizing our ticketing workflows, and ensuring our local government clients receive timely, accurate solutions to complex software questions. Analyze support metrics and KPIs (including but not limited to TTR, FTR, Deflection Rate, CSAT) to identify trends, pinpointing product friction points or training gaps to improve the overall customer experience.