Cadillac of NorwoodSales Representative Cadillac of NorwoodSales RepresentativeNorwood, MAFull timeCadillac of Norwood and Aston Martin Boston are currently seeking experienced automotive sales professionals to join our high-performing team. Cadillac of Norwood is New England’s #1 Cadillac dealership and this is an excellent opportunity for individuals with a strong background in automotive or luxury sales who are looking to grow within a premium brand environment.
Everstead Home Care LLCCommunity Partnerships and Business Development Manager — Home Care Everstead Home Care LLCCommunity Partnerships and Business Development Manager — Home CareBurlington, MA$75,000–$100,000 / yearFull timeEverstead Home Care is a premium private-pay agency in Burlington, MA specializing in dementia, Parkinson's, and post-surgical care for seniors across Greater Boston. We are building our referral network and looking for a relationship-driven business developer who knows the Greater Boston senior care ecosystem — and wants to build from the ground up.
Hajoca CorporationCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
JobotNewTax Manager - Partnerships JobotTax Manager - PartnershipsBoston, MA$130,000–$160,000 / yearOur range of expertise provides services to a wide array of clients from town, local, and state governments to healthcare, not-for-profit, higher education, commercial, financial services, high tech, and more. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewTerritory Sales Representative - Industrial Controls and Automation JobotTerritory Sales Representative - Industrial Controls and AutomationManchester, NH$65,000–$75,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. An established industrial controls distributor is seeking a driven Territory Sales Representative to grow and develop an existing Massachusetts, New Hampshire and New England with travel focus on greater area Boston.
JobotNewVice President, Transaction Advisory Services JobotVice President, Transaction Advisory ServicesBoston, MA$160,000–$215,000 / yearEstablished over 50 years ago with billions in assets, we have expertise in a wide array of strategic advisory services our Transaction Advisory Services practice assists private equity and corporate clients with financial, IT and tax due diligence, business analytics and technical accounting matters associated with corporate mergers, divestitures and acquisitions (M&A). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewCustomer Account Manager JobotCustomer Account ManagerMiddleton, MA$25–$35 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.
JobotNewConstruction Office Manager / Bookkeeper JobotConstruction Office Manager / BookkeeperBoston, MA$110,000–$140,000 / yearThis individual will serve as the operational backbone of the organization, helping maintain accurate financial records, supporting project-related accounting activities, coordinating compliance documentation, and ensuring day-to-day office functions run smoothly. As we continue to grow, we are seeking an experienced Construction Office Manager / Senior Bookkeeper who can help drive operational excellence, maintain financial accuracy, and serve as a key administrative partner to company leadership.
North Easton Savings BankNewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.
cumberlandfarmsincNewFacilities Support Project Manager cumberlandfarmsincFacilities Support Project ManagerWESTBOROUGH, MA$67,650–$90,200You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Fidelity InvestmentsNewVice President, Software Engineering - Contact Center Platform Fidelity InvestmentsVice President, Software Engineering - Contact Center PlatformPelham, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this role, you will provide executive leadership for multiple engineering teams and leaders responsible for the design, delivery, and operation of core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels.
Fidelity InvestmentsNewDirector, Software Engineering- Contact Center Platform Fidelity InvestmentsDirector, Software Engineering- Contact Center PlatformHudson, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this role, you will provide technical and organizational leadership for teams responsible for core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels.
Arrow Electronics, Inc.NewAccount Manager Arrow Electronics, Inc.Account ManagerPeabody, MA$84,300–$138,600The Account Manager is responsible for defining, developing, prospecting, servicing, and nurturing an account base by extracting requirements, creating opportunities, negotiating sales variables, and closing sales orders. Driven by Respect, Growth, and Pride the culture at Converge speaks about doing things together as a team, in the right way, supporting each other, so that our suppliers, customers, and partners grow along with us.
Global PartnersNewBusiness Relationship Manager – Salesforce & Commercial Systems Global PartnersBusiness Relationship Manager – Salesforce & Commercial SystemsWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
Micro TechNewCustomer Service Rep Micro TechCustomer Service RepMansfield, MACustomer service representative needed for a busy warehouse. Use email, word, excel, warehouse management system .
IconmaNewAccount Manager - Staffing IconmaAccount Manager - StaffingBoston, MAEstablish relationships with client stakeholders, pursuing additional business within existing client accounts, including access to new job categories, contract roles, SOWs, projects, and direct hire opportunities. Work collaboratively with internal teams including the Recruiting/Delivery Team, Back Office Teams, etc., to guarantee customer satisfaction, represent all lines of business effectively, and meet companywide goals.
Seaboard ProductsNewSales Merchandiser - Danvers Seaboard ProductsSales Merchandiser - DanversDanvers, MA$19.50–$21 / hourThe Sales Merchandiser works closely with the Sales Team and fellow Sales Merchandisers to execute on-shelf strategies, maintain planogram compliance, and support retail partners with exceptional service. Work performed in varying temperature conditions, including refrigerated storage areas and outdoor environments while traveling between accounts.
Medline IndustriesSales Rep Textiles Medline IndustriesSales Rep TextilesBoston, MAFull timeBachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. Our Medline Acute Care sales team serves as the main interface for various segments in the hospital such as OR, Cath Lab, ICU, Labor and Delivery, Emergency Department, Materials Management and C-suite.
The Greater Boston Convention and Visitors BureauNewDirector, National Accounts - Citywide Convention Sales The Greater Boston Convention and Visitors BureauDirector, National Accounts - Citywide Convention SalesBoston, MA$70,000–$110,000 / yearThe Boston Convention Marketing Center (BCMC) is a joint effort of the Greater Boston Convention & Visitors Bureau known as Meet Boston and the Massachusetts Convention Center Authority, with the mission to market and sell the Menino Convention & Exhibition Center, the John B. Operating in a highly visible and competitive marketplace, the ideal candidate will possess a strategic approach to sales, a proven ability to cultivate long-term client relationships, and a strong understanding of the conventions and meetings industry.
WayfairNewPart Time Sales Associate- Joss & Main Burlington, MA WayfairPart Time Sales Associate- Joss & Main Burlington, MABurlington, MA$20.50–$22.50Engage and connect with customers and drive sales by asking thoughtful questions to understand their needs and style, guiding them through their questions, and providing the best options for their homes. Participate in all operational aspects of the store including but not limited to: processing new products, building furniture, floor sets, replenishment, substitutions and general upkeep of the store.
WayfairNewAllModern- Full Time Sales Specialist (Dedham,MA) WayfairAllModern- Full Time Sales Specialist (Dedham,MA)Dedham, MA$24.50–$27.50Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and foster a great customer experience. Engage and connect with customers and drive sales by asking thoughtful questions to understand their needs and style, guiding them through their questions, and providing the best options for their homes.
Vaco LLCNewOffice Manager Vaco LLCOffice ManagerBoston, MA$30–$35Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeWakefield, MA$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewInvestment Support Associate Vaco LLCInvestment Support AssociateBoston, MA$75,000–$105,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewClient Services Analyst – Fund Accounting Vaco LLCClient Services Analyst – Fund AccountingBoston, MA$29–$29.68Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewSAP Customer Service Representative Vaco LLCSAP Customer Service RepresentativeAndover, MA$22–$24Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewPersonal Lines Account Manager Vaco LLCPersonal Lines Account ManagerNorth Andover, MA$60,000–$70,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Wakefield Thermal Solutions, Inc.Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Wakefield Thermal Solutions, Inc.Accounts Payable Coordinator Wakefield Thermal Solutions, Inc.Accounts Payable CoordinatorNashua, NHHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
North Easton Savings BankNewLoan Servicing Operations Specialist North Easton Savings BankLoan Servicing Operations SpecialistSouth Easton, MA$21–$26 / hourReviews a variety of loan servicing reports including, but not limited to, critical maintenance, unapplied funds, minor change reports, loan exception report and index rate schedule reports to ensure all system maintenance is completed within established department procedures. Actual pay will depend upon several factors including, but not limited to, relevant education, qualifications, certifications, experience, business or organizational needs, affordability and market pay.
Company Name WithheldFront Desk Receptionist Company Name WithheldFront Desk ReceptionistMethuen, MA$19–$20 / hourFull timeEntry Level Receptionist - Answer calls and receive items or visitors in the lobby. This position in the past has grown into other opportunities.
UlineSales Account Manager UlineSales Account ManagerBurlington, MA$85,000–$135,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Braintree, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
UlineNewSales Account Representative UlineSales Account RepresentativeBurlington, MA$68,500–$100,000 / yearUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!
UlineOutside Sales Representative UlineOutside Sales RepresentativeBurlington, MA$85,000–$135,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Outside Sales Representative to build our growing Braintree, Massachusetts market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
UlineNewBoston‑Area Sales Careers (Multiple Openings) UlineBoston‑Area Sales Careers (Multiple Openings)Burlington, MA$85,000–$135,000 / yearDue to growth and expansion in the Greater Boston Market, Uline, a name millions of businesses across North America know and trust, is looking for multiple experienced Sales Account Managers. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
UlineAdministrative Assistant - Sales UlineAdministrative Assistant - SalesBurlington, MA$27–$35 / hourJoin Uline as an Administrative Assistant supporting our Boston sales team as we continue to grow as a top distributor of shipping, industrial and packaging materials. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Fidelity InvestmentsNewCustomer Support Representative - Merrimack Fidelity InvestmentsCustomer Support Representative - MerrimackPelham, NHCustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.
Communitas, Inc.NewIntensive Family Support Coordinator Communitas, Inc.Intensive Family Support CoordinatorWakefield, MAFor these efforts, we express our deep appreciation through: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |. Recognized and honored as a Top Workplacefor 2025 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.
Boston InteriorsNewFurniture Sales/Interior Design Consultant Boston InteriorsFurniture Sales/Interior Design ConsultantNatick, MA$20–$45 / hourYou will help clients with their projects, whether big or small, using state of the art 3D floor planning, custom or in stock furniture selections and completing their home spaces with accessories, rugs, and lighting. Quality built product, many sourced locally, made by sustainable, eco friendly companies has helped to create an excellent reputation as a leading specialty home furnishing retailer in the New England market.
Pernini Recruiting CompanyNewJunior Sales Representative - Title Insurance (MA) Pernini Recruiting CompanyJunior Sales Representative - Title Insurance (MA)Boston, MA$53,100–$70,700 / yearOur client, a leading provider of title and escrow services, is seeking a Junior Sales Representative to support business development and client relationship initiatives within the Boston residential real estate market. You’ll receive hands-on training, mentorship from experienced sales leaders, and a clearly defined path for career advancement, while gaining exposure to sophisticated real estate transactions and client needs.
Pernini Recruiting CompanyNewSales Representative - Title Insurance (MA) Pernini Recruiting CompanySales Representative - Title Insurance (MA)Boston, MA$65,000–$85,000 / yearThis hybrid role focuses on growing and retaining a strong client base within the residential real estate ecosystem, including real estate agents and brokers, lenders, and attorneys. Partner with internal marketing resources to support local marketing initiatives, including print/digital collateral and social media efforts, to drive awareness and growth.
Franklin ProfessionalsNewCustomer Service Representative Franklin ProfessionalsCustomer Service RepresentativeLittleton, MAJoin our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.
Fenway Consulting GroupNewAP Coordinator Fenway Consulting GroupAP CoordinatorFoxborough, MAAssist A/P Manager with weekly check-runo Assist A/P Manager with month end vendor reconciliationso Establish strong communication with vendorso Enter and pay monthly entity rent payments timelyo Record capital expenditures in accordance with company capitalization policyo Assist A/P Manager with month end recording of credit card activity and accumulate receipts from the respective cardholderso Maintain Bill.com system§ Ensure invoice back-up is uploaded to each vendor for tracking purposes§ Clear all sync errors· Communication (strong communication skills are necessary for this role):o Supporting Finance and Leadership teams as neededo Corporate office teamo Inter-departmental communication with the Operations Team· Administration:o Complete credit applications as neededo Obtain Form W-9 as neededo Assist with year end 1099 preparation· Acquisition Related Support: o Maintain vendor accounts pre and post-acquisition(s). Work for a multientity organization in a hybrid role as an AP Coordinator Assist A/P Manager with day to day financial transactions, including verifying, classifying, and recording accounts payable data.o
System OneNewCustomer Service Representative System OneCustomer Service RepresentativeCanton, MA$20–$20 / hourSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.
PEST END INCNewWildlife Sales and Service Technician PEST END INCWildlife Sales and Service TechnicianFoxborough MA, MAThe Wildlife Sales & Service Technician must be able to manage a territory independently, build relationships with residential and commercial customers, accurately diagnose wildlife issues, present solutions, close service agreements, and complete high-quality exclusion, trapping, and repair work. The Wildlife Sales & Service Technician is a hybrid role responsible for generating wildlife service revenue through lead management, prospecting, estimating, and closing sales within an assigned territory, and then personally performing the wildlife services sold.
Avidia BankNewPART TIME - Customer Care Center Agent Avidia BankPART TIME - Customer Care Center AgentHudson, MA$21–$23 / hourPerforms any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries.
Craft MassachusettsNewSales Merchandiser - Boston Craft MassachusettsSales Merchandiser - BostonMalden, MA$21.50–$24The Sales Merchandiser works closely with the Sales Team and fellow Sales Merchandisers to execute on-shelf strategies, maintain planogram compliance, and support retail partners with exceptional service. Work performed in varying temperature conditions, including refrigerated storage areas and outdoor environments while traveling between accounts.
Fidelity InvestmentsNewSenior Systems Services and Support Analyst Fidelity InvestmentsSenior Systems Services and Support AnalystHudson, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. This role directly supports the day-to-day and long-term security needs of the mainframe environment, ensuring that identity controls, system configurations, access provisioning, and monitoring functions remain accurate, compliant, and highly reliable.