Sparks GroupNewCustomer Service Representative-AOG Sparks GroupCustomer Service Representative-AOGHerndon, VAThis position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. The Customer Order Specialist is responsible for responding to customer inquiries and processing urgent orders for spare parts for customers in the US and internationally.
Davron LLCNewPlant Specialist & Customer Service Coordinator Davron LLCPlant Specialist & Customer Service CoordinatorAlexandria, VAPLANT SPECIALIST | CUSTOMER SERVICE COORDINATOR | HORTICULTURE | GARDEN CENTER | NURSERY | GREENHOUSE | LANDSCAPE OPERATIONS | PLANT PURCHASING | VENDOR COORDINATION | MANAGE360 | PLANT IDENTIFICATION | ALEXANDRIA VA. This is a unique opportunity for a plant-savvy customer service professional to combine horticultural knowledge, vendor coordination, administrative support, and landscape operations while receiving hands-on training from the current employee transitioning toward retirement.
Sparks GroupNewService Desk Support Associate Sparks GroupService Desk Support AssociateMcLean, VAResponsibilities: Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies. Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications, mobile and remote access services.
GrowthGear MarketingCustomer Engagement Representative Entry Level Sales GrowthGear MarketingCustomer Engagement Representative Entry Level SalesTysons, VA$3,000–$5,000 / monthIf you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.
MarshallsCustomer Engagement Coordinator Full Time MarshallsCustomer Engagement Coordinator Full TimePrince William, VA$13.77–$14.27 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
System OneNewCustomer Service Retail Associate System OneCustomer Service Retail AssociateBethesda, MD$18–$19.50 / hourAssist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times. Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateSpringfield, VirginiaPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
ConfidentialNewCustomer Service Associate ConfidentialCustomer Service AssociateAlexandria, VA$39,000–$59,000 / yearThis role focuses on providing a positive experience while supporting event operations in a team-driven environment. We are currently hiring Customer Service Associates to assist with in-person community events and public outreach.
TJ MaxxCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorAlexandria, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
HighLevelDirector, Customer Retention - Remote HighLevelDirector, Customer Retention - RemoteWashington DC, DCRemote$114,000–$194,000 / yearEstablish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).
MicrosoftSenior Finance Manager, Public Sector Customer Success MicrosoftSenior Finance Manager, Public Sector Customer SuccessReston, VA$96,500–$188,400 / yearMasters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelors degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelors Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.
Sherwin-WilliamsNewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Baltimore, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Sherwin-WilliamsNewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Edgewater, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Digital Realty TrustEngineer IT-Support Digital Realty TrustEngineer IT-SupportAshburn, VA$70,000–$90,000 / yearPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.
Sunbelt RentalsRegional Strategic Customer Representative - Climate Control Sunbelt RentalsRegional Strategic Customer Representative - Climate ControlBeltsville, MD$55,000–$108,755.90 / yearPosition Objective: This regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization.
LeidosCyber Support Center (CySC) Director of Operations LeidosCyber Support Center (CySC) Director of OperationsCamp Springs, MD$116,350–$210,325BS degree and 12+ years of prior relevant experience or a Masters degree and 10+ years of prior relevant experience, additional years of experience, certifications, specific Air Force IT systems experience accepted in lieu of a degree. The CySC Director of Operations works directly for the CySC Manager and Government Service Owners to deliver top-notch customer service and respond to the dynamic needs of the user base to meet the diverse missions of the Air Force in the NCR.
Amazon StoresNewIT Support Associate II, Ops Tech Solutions (OTS) Amazon StoresIT Support Associate II, Ops Tech Solutions (OTS)Baltimore, MDTogether, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
Luxury Pet Hotel InvestmentNewK9 Resorts Seasonal Brand Ambassador Luxury Pet Hotel InvestmentK9 Resorts Seasonal Brand AmbassadorSterling, VA$15–$17 / hourPassion for dogs, making memorable experiences, and understanding of pet parent expectationsOutgoing personality with strong communication skillsComfortable speaking with guests and promoting services in public settingsSales-minded and confident engaging new clientsReliable transportation and willingness to travel locally for eventsAbility to work weekends, evenings, and community events as neededPrior customer service, hospitality, retail events, or promotional experience preferredComfortable using technology including tablets, scheduling systems, and basic Microsoft Office toolsWhat You'll Get. Represent K9 Resorts at community events, festivals, farmers markets, and local partnershipsEngage with pet parents and educate them on our luxury boarding, daycare, and grooming servicesDistribute promotional materials, giveaways, and "coming soon" informationSupport grassroots marketing efforts including local business outreach and neighborhood engagementHelp generate leads, tours, and future reservations prior to openingCreate excitement around grand opening activities and promotionsServe as polished and enthusiastic brand ambassador in the community.
Sunbelt RentalsNewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistSterling, VA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Marriott Vacations WorldwideVacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DC Marriott Vacations WorldwideVacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DCWashington, DCThe Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.
Painters Supply & Equipment CoNewCounter Associate- Pro Wood Finishes Painters Supply & Equipment CoCounter Associate- Pro Wood FinishesRockville, MDPSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers.
Carter Machinery Company, IncRENTAL INSIDE SALES REPRESENTATIVE Carter Machinery Company, IncRENTAL INSIDE SALES REPRESENTATIVERosedale, MD$35.46–$44.57 / hourThe Rental Inside Sales Representative is responsible for managing incoming rental portal inquiries and making outbound calls to customers seeking rental sales opportunities ensuring each customer receives fast, professional service. Seeking candidates with a High school diploma or equivalent, required; Experience in the equipment rental industry and knowledge of equipment applications, preferred; Demonstrated results in a customer service role.
Carter Machinery Company, IncNewTECHNICAL SALES APPRENTICE Carter Machinery Company, IncTECHNICAL SALES APPRENTICERosedale, MD$60,000–$75,000 / yearThe Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice in Baltimore, Maryland.
CoolSysSenior HVAC/R Service Technician CoolSysSenior HVAC/R Service TechnicianCatonsville, MD$28–$46Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES. · Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. · Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
Ourisman Chrysler Dodge Jeep Ram of WoodbridgeSales Representative Ourisman Chrysler Dodge Jeep Ram of WoodbridgeSales RepresentativeWoodbridge, VAFull timeComplete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork. Ourisman Chrysler Dodge Jeep Ram is looking for talented and outgoing Sales Representatives to join their sales team.
Company ConfidentialNewCustomer Service Representative Company ConfidentialCustomer Service RepresentativeBaltimore, MD$20.50–$21.50 / hourTemporaryContractorProficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred. -Prior customer service, logistics, or operations experience preferred, especially in a fast-paced environment.
CPS/ComtechNewData Center Electrician CPS/ComtechData Center ElectricianSterling, VA$125,000–$175,000 / yearFull timeA leading provider of mission-critical power distribution and control solutions is seeking experienced Field Service Representatives (FSR III) to support customers across multiple regions. This role is ideal for a hands-on electrical professional with strong troubleshooting abilities and experience servicing power distribution equipment in critical facilities, industrial environments, or data center applications.
TravelcareerlaunchCustomer Support Representative TravelcareerlaunchCustomer Support RepresentativeAlexandria, VARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
Carter Machinery Company, Inc.CUSTOMER SUPPORT REPRESENTATIVE Carter Machinery Company, Inc.CUSTOMER SUPPORT REPRESENTATIVEWaldorf, MD$65,000–$75,000 / yearSeeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background; Demonstrated success in a sales environment, required; College degree in related field, preferred. The Customer Support Representative position is responsible for telephone product sales and support to prospect and help grow the parts, service and machine/rental business with assigned accounts.
The ConsortiumNewRx Prescription Drug Story Collection - Project Coordinator - Customer Support The ConsortiumRx Prescription Drug Story Collection - Project Coordinator - Customer SupportWashington, DCWorking with the project manager, the Story Collection Project Coordinator will help support and execute on the day-to-day needs for our story collection campaign around prescription drug stories. Interacting with members and non-members to learn more about their Rx stories while providing best-in-class customer support for those members and non-members.
Traveling with MchailaCustomer Support Representative Traveling with MchailaCustomer Support RepresentativeWashingtonRemoteThis fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a structured environment. Youll work within established systems and processes to ensure every interaction is professional, accurate, and supportive.
Xometry IncEnablement Lead, Customer and Partner Support Xometry IncEnablement Lead, Customer and Partner SupportNorth Bethesda, MD$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.
Cogent Communications Holdings IncCustomer Support Engineer - Washington, DC Cogent Communications Holdings IncCustomer Support Engineer - Washington, DCWashington, DC$60,000–$80,000 / yearResponsibilities: Answer incoming phone calls from Cogent's customers on their Layer 1, 2, and 3 services Work with Cogent customers via phone and e-mail to identify and resolve their service related issues Clearly document all steps taken to identify and resolve a customer reported issue Manage a queue of customer created tickets, ensuring that customers are updated with their status and progress is being made towards resolving their issue Work with and coordinate effectively with all members of the Customer Support team, other Cogent teams, as well as vendors in order to ensure swift resolution of customer issues Ability to work professionally with customers, vendors, and internal groups under all circumstances Manage customer expectations and escalation and de-escalate the situation as necessary Perform other duties or special projects as assigned Qualifications: Cisco equipment experience and certifications Strong technical knowledge in the area of networking (TCP/IP), IP protocols (BGP, IGP, OSPF, IS-IS, MPLS. Compensation: [Starting / Initial] Base Salary Pay Range: $60,000 -$80,000 Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Global Resource SolutionsHSPD-12 Helpdesk-Customer Support Global Resource SolutionsHSPD-12 Helpdesk-Customer SupportWashington, DCMore specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment. Job Description: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues.
Agil3 Technology Solutions (A3T)Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)Customer Support Engineer (ITS/DMM)ARLINGTON, VAFull timeYou will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. System & Application SupportProvide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.
BizFlowCustomer Support Engineer (Low-code Workflow Software) BizFlowCustomer Support Engineer (Low-code Workflow Software)Falls Church, VAFull timeEnhance and streamline support workflows using low-code/no-code capabilities within BizFlow M—building automations, routing logic, and templates to improve support efficiency. Troubleshoot issues across on‑premise platform applications, server environments, integrations, and legacy systems—performing detailed diagnostics, log analysis, and root‑cause investigations across application, middleware, and server layers.
Magaya CorporationCustomer Support I, Customs Compliance Magaya CorporationCustomer Support I, Customs ComplianceEllicott, MDTeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Judge GroupField PLC Customer Support Manager Judge GroupField PLC Customer Support ManagerBaltimore, MD$95,000–$120,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role is hands‑on, customer‑facing, and serves as the primary technical contact for troubleshooting PLC, mechanical, and equipment performance issues.
FASTSIGNS #131101Customer Service with Administrative Support FASTSIGNS #131101Customer Service with Administrative SupportBaltimore, MDAs Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company. Responsibilities: - Be part of Front of House/Sales Team and assist with customers via phone calls, emails or walk-ins.
Live! Casino and Hotel MarylandNewCustomer Support Engineer I - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer I - MarylandHanover, MarylandUnderstanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance. Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.
GCH TechnologiesHead of Customer Support GCH TechnologiesHead of Customer SupportWashington, DCFull timeWorking in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
Booz Allen Hamilton IncCloud Developer and Customer Support Engineer Booz Allen Hamilton IncCloud Developer and Customer Support EngineerMcLean, VA$86,800–$198,000 / yeararrow-right Missions arrow-right Civil Government arrow-right Commercial arrow-right Commercial Overview Cyber Fusion Centers Cybersecurity Strategy Incident Response arrow-right Defense arrow-right Energy Resources & Utilities arrow-right Health arrow-right Homeland Security & Law Enforcement arrow-right Intelligence arrow-right International arrow-right International Overview Asia Pacific Europe arrow-right Space arrow-right Transportation. arrow-right Careers arrow-right Search Jobs arrow-right Teams & Missions arrow-right Life at Booz Allen arrow-right Benefits Flexibility Professional Development arrow-right Locations arrow-right Recruiting & Networking Events arrow-right Military Talent arrow-right University Talent arrow-right Candidate Resources arrow-right Returning Applicants.
Sparkbit 360Customer Support Specialist Sparkbit 360Customer Support SpecialistWashington, District of ColumbiaThis role works closely with team members to ensure inquiries are handled efficiently, records are maintained accurately, and customers receive a high level of service. We are searching for a reliable and detail-oriented Customer Support Specialist to assist with customer interactions and support daily operational processes at Sparkbit 360 in Washington, DC.
Govcio LLCCustomer Support Administrator (IT Specialist) Govcio LLCCustomer Support Administrator (IT Specialist)Arlington, Virginia$55,000–$75,000 / yearOverview: GovCIO is currently hiring for a Customer Support Administrator/IT Specialist with an active Secret clearance to serve as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. Responsibilities: Supports Microsoft Windows environments, repairs/replaces system peripherals, including printers and scanners, and maintains configuration management data and documentation.
Nexora TalentTravel Customer Support Specialist Nexora TalentTravel Customer Support SpecialistWashington, DCRemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
Advanced American Technologies, IncNewIT Customer Support with Min 10yrs exp (Webcam Interview)(ONSITE_Only Local to DMV Area) Advanced American Technologies, IncIT Customer Support with Min 10yrs exp (Webcam Interview)(ONSITE_Only Local to DMV Area)5th Floor 1200 First Street NE, DCExp) ONSITE (Webcam Interview).POSITION DESCRIPTIONDIRECT CLIENT PositionNumber of positions:1Length: 3-19 Months+ Work Address: Immediate interviews Webcam InterviewPlease Note this position is 100% ONSITESeeking an IT Customer Support professional to provide technical assistance to staff, supporting computer systems within a Windows-based environment. Follows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status.
PeratonCustomer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearFull timeProvide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Peraton is seeking a Customer Support Specialist (“CSS”) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program.
Exostar LLCCustomer Onboarding and Support Specialist Exostar LLCCustomer Onboarding and Support SpecialistHerndon, VAPart timeThis role is responsible for guiding customers through the onboarding process across multiple applications, resolving internal sales order discrepancies, and delivering ongoing post-onboarding support through a structured ticketing system. Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share information, and operate compliantly.
Cengage GroupNewCustomer Support Supervisor | Coaching Leader Cengage GroupCustomer Support Supervisor | Coaching LeaderBaltimore, MDThe ideal candidate will have significant experience in customer service and team leadership, focusing on delivering outstanding customer experiences. This role involves leading a team to provide exceptional customer service and managing quality assurance processes.
Maania Consultancy ServicesCustomer Support Engineer - Secret Clearance Maania Consultancy ServicesCustomer Support Engineer - Secret ClearanceArlington, VAFull timeBachelor’s degree in information technology, Computer Science, or related discipline, or equivalent experience in lieu of education. A minimum of five (5) years of experience in technical support, systems analysis, or IT service delivery within a DoD or federal environment.