NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorCoralville, IA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewReatil- FT Customer Experience Coordinator TJ MaxxReatil- FT Customer Experience CoordinatorCoralville, IA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportCedar Rapids, IowaThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Manager, Customer Support Operations VontasManager, Customer Support OperationsCedar Rapids, IowaSupervisory Duties/Responsibilities: •Day-to-day management of Customer Care Analysts and their performance•Coach and develop employees through ongoing feedback, development plans, and performance management to achieve their highest potential and desired business results•Foster a positive, collaborative team culture where employees feel supported, empowered, and recognized for their contributions•Build and execute a comprehensive talent management and training plan grounded in a skills matrix, developing team-wide capability and expanding cross-functional knowledge•Establish and communicate performance expectations; identify opportunities for growth and ensure development plans are created and supported•Execute capacity planning and lead talent acquisition activities for the Customer Care team•Ensure fair and equal treatment of employees, addressing difficult issues with assistance from Human Resources, and practicing empathy and compassion•Promote Company policies, procedures, mission, and values by training and providing direction to direct reports in their use and application•Other duties as assigned. •Experience in a fast-paced, enterprise-level, mission-critical technical support environment required; transit or transportation industry experience is a strong asset and candidates with a background in transit agency operations, transit software, or related public sector technology environments will be strongly considered Physical Requirements: •Prolonged periods sitting at a desk and working on a computer/laptop•Must be able to lift up to 10 pounds at a time•Must be able to handle high utilization of hand and wrist dexterity•Ability to travel up to 25% of the time; travel is primarily domestic but may occasionally include international travel to customer sites and company locations; extended travel may be required on occasion.
Remote Customer Support – Travel Industry DreamstravelcrRemote Customer Support – Travel IndustryCedar Rapids, IowaRemoteIn this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process. As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences.
Customer Service Representative U-HaulCustomer Service RepresentativeCedar Rapids, IAPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
NewCustomer Service Representative - 1-year Specified Term University of IowaCustomer Service Representative - 1-year Specified TermIowa City, IAAssist in the hiring, training, coaching, and scheduling student staff to ensure best practice is followed in all transactions and that excellent customer service is provided to all Parking Services Customers. This professional will serve as a customer service representative in a fast-paced environment interacting with a variety of individuals in a constructive and collaborative manner to provide world-class customer service.
NewCustomer Service Representative University of IowaCustomer Service RepresentativeIowa City, IAAssist in the hiring, training, coaching, and scheduling student staff to ensure best practice is followed in all transactions and that excellent customer service is provided to all Parking Services Customers. This professional will serve as a customer service representative in a fast-paced environment interacting with a variety of individuals in a constructive and collaborative manner to provide world-class customer service.
Customer Service Representative (Travel Industry) Enchanted Horizons TravelCustomer Service Representative (Travel Industry)Cedar Rapids, IowaAs a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the planning and booking process, and help ensure a smooth, positive experience from start to finish. This role is ideal for individuals who enjoy helping others, communicate clearly, and are interested in learning the travel business while delivering exceptional service.
Travel Customer Service Representative - Remote Passport Equals Travel AdventuresTravel Customer Service Representative - RemoteCedar Rapids, IARemoteIn this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish. If you enjoy helping people, solving problems, and working in a fast-paced environment, we’d love to hear from you.
Customer Service Representative Planet Fitness - PF Baseline FitnessCustomer Service RepresentativeCoralville, IAFull timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Morning Planet Fitness - PF Baseline FitnessCustomer Service Representative MorningCedar Rapids, IAFull timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative Nights and Weekend Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and WeekendCedar Rapids, IAPart timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Overnight Customer Service Representative Planet Fitness - PF Baseline FitnessOvernight Customer Service RepresentativeIowa City, IAFull timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
NewCustomer Service Representative Nights 9pm-12am Mon- Thursday Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights 9pm-12am Mon- ThursdayCoralville, IAPart timePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative - State Farm Agent Team Member Chad Burtch - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberIowa City, IAFull timeYou will help customers with policy changes, billing questions, claims guidance, renewals, coverage reviews, and day-to-day account needs while working closely with our sales team to keep business running smoothly. Our sales team brings in new business, and our service team keeps clients happy, protected, and supported.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeCedar Rapids, IAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Full-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)Iowa, IowaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Representative GraybarCustomer Service RepresentativeCedar Rapids, IowaLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
NewCustomer Service Representative S. J. Smith Co IncCustomer Service RepresentativeCedar Rapids, IAThis role is responsible for supporting customers with product inquiries, order processing, and account management while delivering an exceptional customer experience. Smith, we help make our customers more successful through cutting-edge solutions and quality products.