Napa area, California29 days ago
Scope/Financial Responsibility: Increase overall site retention and decrease overall sales compliance issues that can lead to reversal of money or missed budgets for selling location Directly impact the results of the sales location through best practices for retention Directly impact the results of the site OO Team for retention and compliance Driving improvements to the following business metrics (Rescission Rates, Sales Compliance, Net Sales, NPS/OE Scores). The OO Representative works to deliver sales document presentations for new and existing owner purchases as well as provides customer support through onsite education and services for club products, follow up process and site customer contact.