172 Results for

Customer Support Jobs in Grand Rapids, MI

Jobs

New!

Kentwood, MIToday

$15–$15.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Wyoming, MIToday

$15–$15.50 Per Hour

New!

Grand Rapids, MI4 days ago

$50,000–$60,000 Per Year

This AT&T Customer Representative role blends customer support, sales, and account management to help create positive customer experiences while supporting sales and enrollment objectives across our marketing campaigns. Support sales and retention goals by helping customers maximize their AT&T Fiber experience through dedicated account management.

New!

Grand Rapids, MI4 days ago

$50,000–$60,000 Per Year

This Customer Service Agent role blends customer support, sales, and account management to help create positive customer experiences while supporting sales and enrollment objectives across our marketing campaigns. Support sales and retention goals by helping customers maximize their AT&T Fiber experience through dedicated account management.

New!

Grand Rapids, MIToday

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

New!

Grand Rapids, MIToday

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales.

New!

Grand Rapids, MI4 days ago

$50,000–$60,000 Per Year

This Junior Client Support role blends customer support, sales, and account management to help create positive customer experiences while supporting sales and enrollment objectives across our marketing campaigns. Support sales and retention goals by helping customers maximize their AT&T Fiber experience through dedicated account management.

New!

Wyoming, MIToday

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

New!

Holland, MIToday

$16–$16.50 Per Hour

Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.

Grand Rapids, Michigan27 days ago

Remote

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Grand Rapids, Michigan30+ days ago

Remote

LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. LJ Horizons is seeking a Customer Support Coordinator (Remote) to help manage client communication and coordination in a remote setting.

Grand Rapids, Michigan30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Holland, MI8 days ago

The Customer Service Representative handles all Service Agreements to improve customer efficiencies, training on proper PM procedures to keep machine from going hard down with a focus to sell more aftermarket parts and the value of Fogg Service covering new equipment sales. Debrief Customer Service Manager-Service/Project Manager after service trip discussing information pertinent to general sales activities and new sales opportunities.

New!

Jenison, MI5 days ago

General Summary: The primary responsibility of a Customer Service Representative is to complete all customer transactions in a fast, accurate and courteous manner, whether on the phone or in person. Suggests / makes introductions for cross selling and referral of bank products and services.

Muskegon, MI16 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Rockford, MI30+ days ago

ABOUT OUR AGENCY: Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. As a Customer Service Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Muskegon, MI14 days ago

As a Customer Service Representative with Colton Kantola State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, MI8 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Grand Rapids, MI24 days ago

$35,000–$55,000 Per Year

This role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.

Grandville, MI30+ days ago

$50,000–$70,000 Per Year

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.

Grand Rapids, MI21 days ago

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.

Grand Rapids, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Kevin Curtis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Muskegon, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Ben Vanbiesbrouck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve coached the Boys High School Golf team at WMC High School for several years and volunteer with the Lakeshore Junior Lumberjacks youth hockey program.

Caledonia, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Dave Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.

Rockford, MI28 days ago

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

New!

Muskegon, MI5 days ago

If you are looking for a potential career and notjust a job, a place where you can come to work with other high-energy, friendly people who are customer-focused, consider joining the Tommy's Express Car Wash Team! Customers experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state of the art vacuum systems.

New!

Wayland, MI5 days ago

$18–$20.29 Per Hour

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

Grand Rapids, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, Michigan18 days ago

The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Wyoming, MI11 days ago

$16.75–$18 Per Hour

This role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.

Holland, MI30+ days ago

Join Kamer Agency - Farm Bureau as an Insurance Customer Service Representative, where you will be the first point of contact for our valued clients. Provide exceptional customer service by addressing client concerns and resolving issues.

Holland, MI30+ days ago

Wayland, MI30+ days ago

Full-time

In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.

Grand Rapids, MI8 days ago

Under minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail, telephone, or in person. Coordinates with sales, management, art, ink, production and the quality control department to provide efficient process flow of customer orders and needs.

New!

Allendale, MI6 days ago

As a Customer Service Representative - State Farm Agent Team Member with Josh Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, MI24 days ago

Customer Service Experience: Provide examples of previous customer-facing roles, focusing on your communication, phone etiquette, and problem-solving skills. Key duties include: Customer Service: Answering and making calls, scheduling appointments, and ensuring customer satisfaction.

New!

Grand Rapids, MI5 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Predictable Work Schedules to plan your life: no weekends or nights for most roles.* Celebrate your and others' achievements with our Employee Recognition Program.* Reach your career goals with our Educational Reimbursement and Career Development Programs.*

Grand Rapids, MI13 days ago

PRIMARY PURPOSE:Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.

Holland, MI27 days ago

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Georgetown Township, Michigan30+ days ago

$13.75–$14.75

If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.

Hastings, MI30+ days ago

Muskegon, MI30+ days ago

Deliver prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing. If you’re ready to join a supportive team and build a rewarding career helping people protect what matters most, we encourage you to apply!

Grand Rapids, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Grand Rapids, MI8 days ago

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. The ideal candidate will maintain accurate documentation, address inquiries promptly, and build strong working relationships with customers, vendors and internal teams.

Grand Rapids, MI30+ days ago

In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.

Grand Rapids, MI30+ days ago

Grand Rapids, MI12 days ago

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Deliver administrative support for office staff, sales team, and production/installation department.

New!

Holland, MI5 days ago

If you are looking for a career, not just a job, a place where you can come to work with other high-energy, friendly, customer-focused people, consider joining the Tim Hortons Team at Quality Car Wash. IMMEDIATE OPENING: Part Time 5am-12pm or 6am-1pm weekdays and some weekend availability.

Holland, MI30+ days ago

You will work with clients, producers, and carriers, managing the end-to-end processing of commercial policies while delivering exceptional service to our business partners. Certificate & Documentation Processing: Issue Certificates of Insurance (COIs), Evidence of Property, auto ID cards, and binders with high accuracy and speed.

New!

Caledonia, MI5 days ago

Remote

The Details: Start Date (for non-licensed): Tuesday, June 9th (LOB-Farmers Workplace Solutions) or Tuesday, July 7th (LOB-Farmers Service Operations) Start Date (for licensed): Tuesday, July 7th (LOB-Farmers Workplace Solutions) or Tuesday, August 4th (LOB-Farmers Service Operations) Location: 5665 North Kraft Lake Drive, Caledonia, MI 49316 You must be located within 50 miles of this location. Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Support job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Support Jobs in Grand Rapids, MI

Retail Customer Service Coordinator Marshalls

Retail Customer Experience Coordinator Marshalls

AT&T Customer Representative Logan Legacy Group

Customer Service Agent Logan Legacy Group

Multi-Location Customer Service Specialist Sherwin-Williams

10203: Service Center Support PT FedEx Freight

Junior Client Support Logan Legacy Group

Retail Service Specialist O'Reilly Automotive Stores

Retail Key Carrier Coordinator HomeGoods

Travel Customer Support Specialist Kopp Travels

Customer Support Coordinator Ljhorizons

Customer Service Representative – Travel Agency Remote Careers

Customer Service Representative Pro Mach

Customer Service Representative Float West Michigan Community Bank

Customer Service Representative U-Haul

Customer Service Representative - State Farm Agent Team Member Al Shattuck - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Colton Kantola - State Farm Agent

Customer Service Representative Graybar

Customer Service Representative Ryan Underhill Farmers Insurance

Customer Service Representative Benjamin Smith-Farmers Insurance Agency

Customer Service Representative Shively Diversified Management Services

Customer Service Representative - State Farm Agent Team Member Kevin Curtis - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Ben Vanbiesbrouck - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Dave Smith - State Farm Agent

Customer Service Representative Justin Goushaw Farm Bureau Agency

Customer Service Representative Quality Car Wash

Customer Service Representative Copart

Customer Service Representative - State Farm Agent Team Member Scott Southland - State Farm Agent

Customer Service Representative Gallagher

Customer Service Representative PREMIER GRAPHICS LLC

Insurance Customer Service Representative Kamer Agency - Farm Bureau

Customer Service Representative Kamer Agency - Farm Bureau

Customer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUP

Customer Service Representative CCL Label

Customer Service Representative - State Farm Agent Team Member Josh Harris - State Farm Agent

Dispatcher and Customer Service Representative Benjamin Franklin Plumbing of Grand Rapids, MI

Customer Service Representative Graybar Electric Company

Customer Service Representative Grand Traverse Container

Customer Service Representative - State Farm Agent Team Member Dallas Smock - State Farm Agent

Customer Service Representative 7-Eleven

Customer Service Representative - State Farm Agent Team Member Dan Simmons - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jake Kantola - State Farm Agent

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative- Builder Sales Daikin

Front Desk Customer Service Representative - Weeknight Part Time Goldfish Swim School - Grand Rapids

Weekend Front Desk Customer Service Representative Goldfish Swim School - Grand Rapids

Front Office/Customer Service Representative Closets By Design W Michigan

Customer Service Representative Barista Quality Car Wash

Commercial Insurance Customer Service Representative Kamer Agency - Farm Bureau

Customer Care Representative (Hybrid - Caledonia, MI) Farmers Insurance Group

Resume Resources