MarshallsNewRetail Customer Service Coordinator MarshallsRetail Customer Service CoordinatorKentwood, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
MarshallsNewRetail Customer Experience Coordinator MarshallsRetail Customer Experience CoordinatorWyoming, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FedExNewRetail Customer Service Associate FedExRetail Customer Service AssociateGrandville, MichiganFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
FedEx FreightNew10203: Service Center Support PT FedEx Freight10203: Service Center Support PTGrand Rapids, MIHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales.
1-800 Hansons LLCNewOutside Sales Representative - Pre-Qualified Leads Provided 1-800 Hansons LLCOutside Sales Representative - Pre-Qualified Leads ProvidedGrand Rapids, MI$150,000–$450,000 / yearHigh achievers have the opportunity to quickly grow into leadership roles, mentor new team members, and help build high-performing sales teams while increasing their earning potential. The role involves in-home consultations and requires the ability to navigate residential properties with varying layouts, stairs, and environmental conditions, as well as lift and carry sales materials or product samples weighing up to 30 pounds, with or without reasonable accommodation.
the pivot groupNewCustomer Service Representative - Grand Rapids Area the pivot groupCustomer Service Representative - Grand Rapids AreaGrand Rapids, MI$41,000–$61,000 / yearCustomer Service Representative, Client Support Specialist, Customer Care Associate, Technical Support Representative, Customer Success Representative, Service Desk Agent, Help Desk Technician, Customer Relations Specialist, Customer Service Agent, Inbound Customer Service Representative . If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation.
Kopp TravelsTravel Customer Support Specialist Kopp TravelsTravel Customer Support SpecialistGrand Rapids, MichiganRemoteKopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
LjhorizonsCustomer Support Coordinator LjhorizonsCustomer Support CoordinatorGrand Rapids, MichiganRemoteLJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. LJ Horizons is seeking a Customer Support Coordinator (Remote) to help manage client communication and coordination in a remote setting.
Pro MachNewCustomer Service Representative Pro MachCustomer Service RepresentativeHolland, MIThe Customer Service Representative handles all Service Agreements to improve customer efficiencies, training on proper PM procedures to keep machine from going hard down with a focus to sell more aftermarket parts and the value of Fogg Service covering new equipment sales. Debrief Customer Service Manager-Service/Project Manager after service trip discussing information pertinent to general sales activities and new sales opportunities.
Kendall GroupNewCustomer Service Representative Kendall GroupCustomer Service RepresentativeGrand Rapids, MIRole Summary: Reporting to the Inside Sales Manager, Location Manager or Territory Manager, the Customer Service Representative shall manage customer queries and complaints. Qualifications we prefer but don't require:Work Experience: Previous customer service, preferably with a related product line; experience interfacing or supporting a direct sales force .
TalentBridgeNewCustomer Service Representative Banking TalentBridgeCustomer Service Representative BankingRockford, MI$18–$18 / hourThis role is ideal for candidates with retail, hospitality, cash handling, or customer service experience who enjoy helping people and working in a fast-paced environment. In this position, you will assist customers with everyday banking needs, answer questions, process transactions, and help create a welcoming and positive branch experience.
Amynta GroupNewCustomer Service Representative Amynta GroupCustomer Service RepresentativeGrand Rapids, MIReceives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures.
U-HaulCustomer Service Representative U-HaulCustomer Service RepresentativeGrand Rapids, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Kevin Curtis - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Kevin Curtis - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Service Representative - State Farm Agent Team Member with Kevin Curtis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Benjamin Smith-Farmers Insurance AgencyCustomer Service Representative Benjamin Smith-Farmers Insurance AgencyCustomer Service RepresentativeGrandville, MI$50,000–$70,000 / yearThe Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.
Remote CareersCustomer Service Representative – Travel Agency Remote CareersCustomer Service Representative – Travel AgencyGrand Rapids, MichiganRemoteThe Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.
Shively Diversified Management ServicesCustomer Service Representative Shively Diversified Management ServicesCustomer Service RepresentativeGrand Rapids, MIWe are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeGrand Rapids, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
WELCH PACKAGINGNewCustomer Service Representative WELCH PACKAGINGCustomer Service RepresentativeGrand Rapids, MITheir duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. Qualify order due dates for short lead time orders and monitor machine hours and plant loading for booking purposes.
Founders Brewing CompanyNewCustomer Service Representative Founders Brewing CompanyCustomer Service RepresentativeGrand Rapids, MISUMMARYWorks under the direction of the Customer Service Manager on tasks related to handling all aspects of fulfilling customer orders - from the point of receipt to confirming orders, which includes (but is not limited to) working directly with the wholesalers to meet their inventory targets, determining product availability for shipment, configuring truckloads/optimizing freight, and executing any necessary order changes. Processes inbound customer orders and prepares order confirmations based on demand dates/inventory target dates, product availability, optimal truck configurations, etc.* Processes any necessary order change requests, preparing our response to changes including our product availability, truck load availability, timing and Analyst/Sales team review and approval of requested changes.*
CCL LabelNewCustomer Service Representative CCL LabelCustomer Service RepresentativeGrand Rapids, MIUnder minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail, telephone, or in person. Coordinates with sales, management, art, ink, production and the quality control department to provide efficient process flow of customer orders and needs.
Scott Southland - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Scott Southland - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
GallagherCustomer Service Representative GallagherCustomer Service RepresentativeGrand Rapids, MichiganThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
Dave Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dave Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCaledonia, MIAs a Customer Service Representative - State Farm Agent Team Member with Dave Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.
Benjamin Franklin Plumbing of Grand Rapids, MIDispatcher and Customer Service Representative Benjamin Franklin Plumbing of Grand Rapids, MIDispatcher and Customer Service RepresentativeGrand Rapids, MICustomer Service Experience: Provide examples of previous customer-facing roles, focusing on your communication, phone etiquette, and problem-solving skills. Key duties include: Customer Service: Answering and making calls, scheduling appointments, and ensuring customer satisfaction.
PREMIER GRAPHICS LLCCustomer Service Representative PREMIER GRAPHICS LLCCustomer Service RepresentativeWyoming, MI$16.75–$18 / hourThis role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.
Kamer Agency - Farm BureauInsurance Customer Service Representative Kamer Agency - Farm BureauInsurance Customer Service RepresentativeHolland, MIJoin Kamer Agency - Farm Bureau as an Insurance Customer Service Representative, where you will be the first point of contact for our valued clients. Provide exceptional customer service by addressing client concerns and resolving issues.
Justin Goushaw Farm Bureau AgencyCustomer Service Representative Justin Goushaw Farm Bureau AgencyCustomer Service RepresentativeRockford, MIAs an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
UNITED BANK OF MICHIGAN GROUPCustomer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUPCustomer Service Representative (Teller)Wayland, MIFull timeIn order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.
Kamer Agency - Farm BureauCustomer Service Representative Kamer Agency - Farm BureauCustomer Service RepresentativeHolland, MIAs an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
7-ElevenCustomer Service Representative 7-ElevenCustomer Service RepresentativeJenison, Michigan$13.75–$14.75If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.
Ryan Secor - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Ryan Secor - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberIonia, MIAs a Customer Service Representative - State Farm Agent Team Member with Ryan Secor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Sur-Seal CorporationNewCustomer Service Representative Sur-Seal CorporationCustomer Service RepresentativeGrand Rapids, MI$55,000–$65,000 / yearCommitting to specific ship dates to our customers through a decision process that includes the following factors: inventory level, revision level, stocked/non-stocked, raw material availability, available production capacity, etc. The Customer Care Representative will work cross-functionally within the company to manage and develop all aspects of the assigned customer accounts while delivering excellent customer satisfaction.
Grand Traverse ContainerCustomer Service Representative Grand Traverse ContainerCustomer Service RepresentativeGrand Rapids, MIPRIMARY PURPOSE:Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.
Gerber Collision & GlassNewCustomer Service Representative Gerber Collision & GlassCustomer Service RepresentativeKentwood, MI$16–$19 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Goldfish Swim School - Grand RapidsWeekend Front Desk Customer Service Representative Goldfish Swim School - Grand RapidsWeekend Front Desk Customer Service RepresentativeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Goldfish Swim School - Grand RapidsFront Desk Customer Service Representative - Weeknight Part Time Goldfish Swim School - Grand RapidsFront Desk Customer Service Representative - Weeknight Part TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Dan Simmons - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dan Simmons - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHastings, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Al Shattuck - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Al Shattuck - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRockford, MIABOUT OUR AGENCY: Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. As a Customer Service Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Ryan Underhill Farmers InsuranceCustomer Service Representative Ryan Underhill Farmers InsuranceCustomer Service RepresentativeGrand Rapids, MI$35,000–$55,000 / yearThis role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.
Josh Harris - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Josh Harris - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAllendale, MIAs a Customer Service Representative - State Farm Agent Team Member with Josh Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Goldfish Swim SchoolNewFront Desk / Customer Service Representative Part Time Goldfish Swim SchoolFront Desk / Customer Service Representative Part TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas . Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Goldfish Swim SchoolNewFront Desk / Customer Service Representative Full Time Goldfish Swim SchoolFront Desk / Customer Service Representative Full TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas . Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Domino's Pizza LLCNewCustomer Service Rep(01133) Breton Rd Domino's Pizza LLCCustomer Service Rep(01133) Breton RdGrand Rapids, MIClimbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance . Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves .
Boyd Group Services Inc.NewCustomer Service Representative Boyd Group Services Inc.Customer Service RepresentativeKentwood, MI$16–$19 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Kamer Agency - Farm BureauCommercial Insurance Customer Service Representative Kamer Agency - Farm BureauCommercial Insurance Customer Service RepresentativeHolland, MIYou will work with clients, producers, and carriers, managing the end-to-end processing of commercial policies while delivering exceptional service to our business partners. Certificate & Documentation Processing: Issue Certificates of Insurance (COIs), Evidence of Property, auto ID cards, and binders with high accuracy and speed.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeGrand Rapids, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Dallas Smock - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dallas Smock - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHolland, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Enterprise HoldingsCustomer Experience Representative - Grand Rapids Airport Enterprise HoldingsCustomer Experience Representative - Grand Rapids AirportGrand Rapids, MIEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Arrow Staffing ServicesCustomer Service Arrow Staffing ServicesCustomer ServiceGrand Rapids, MI$18–$19 / hourArrow Staffing is hiring for an established leader in the architectural signage industry, our company specializes in developing innovative interior and exterior wayfinding systems for commercial and government clients nationwide. We are seeking a Customer Service Account Representative to deliver exceptional support to clients, in-house and outside sales teams, and production staff to ensure smooth fulfillment of quotes and orders.