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Customer Support Jobs in Millbrae, CA

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Director, Customer Support C3 AI

Redwood City, California

Full time

C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. At least 6 years of leadership in customer support at a company focused on enterprise applications, Software as a Service (SaaS), or Platform as a Service (PaaS).

17 days ago

Email Customer Support Agent (Healthcare) Sleep Center

San Francisco, California

Remote

ABOUT THE ROLE: We need a resourceful email support agent who can think independently while providing fast, accurate answers to our clinical providers. Log recurring questions, draft new knowledge-base articles, and revise existing content when processes change.

30+ days ago

Senior Manager, Product Management - Business Technology GTM | Customer Support Workday Inc

Pleasanton, CA

$204,000–$306,000 / year

The goal of this role is to define and lead teams to implement an end-to-end solution strategy across the Workday Customer Support value stream, This strategy will thread together Workday products, custom solution innovations and third-party technology to build a best-in-class solution, driving differentiated business value and delightful user experiences. Partnering closely with Workday's Customer Experience (CX) team, we transform AI strategy into proactive self-service, smarter routing, faster issue resolution, and measurable outcomes for our enterprise customer support operations.

16 days ago

Customer Support Manager - Plains USA AB Volvo

Hayward, CA

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. The Customer Support Manager provides advice and assistance to customers in order to ensure satisfaction with regard to vehicle performance for New and Pre-Owned coach in the Plains Region of the US.

30+ days ago

Customer Support Agent Iconma LLC

Foster City, CA

Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Responsibilities: Serve as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone).

30+ days ago

Senior Customer Support Systems Administrator Mercury Technologies Inc

San Francisco, CA

$154,200–$192,800 / year

Proactively identify opportunities to automate workflows and processes, with a particular focus on leveraging AI solutions to make agents more efficient, help us serve customers faster, and reduce tedious backend work. Take part in "firefighting" duties, fielding and resolving ad hoc Zendesk support requests from users across all customer-facing teams - not just CS, but teams like Risk, Disputes, and Partnerships as well.

28 days ago

Customer Support Specialist (Mandarin) IntelliPro Group Inc.

San Francisco, CA

$33–$35 / hour

Possess continuous learning spirit, be capable to manage complicated business problems and customer complaints. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

6 days ago

Remote Travel Customer Representative Almaaventurera

Santa Clara, California

Remote

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

30+ days ago

Customer Relations Representative - State Farm Agent Team Member Kelly Lux - State Farm Agent

Alameda, CA

Full time

As a Customer Relations Representative - State Farm Agent Team Member with Kelly Lux - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

11 days ago

Customer Support Specialist - Weekend Mercury Technologies Inc

San Francisco, CA

$48,100–$58,400 / year

Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $48,100-$58,400 USD. As a member of our Customer Support team, you'll make sure our users are charmed by warmth and competence when they have questions or needs that aren't being met by our product.

30+ days ago

Bilingual Customer Service Representative – Cantonese-English TTEC

San Francisco, CA

Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA , you’ll be a part of bringing humanity to business.

25 days ago

Customer Support Engineering Manager Crusoe Energy Systems LLC

San Francisco, CA

$155,000–$185,000 / year

Were looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.

30+ days ago

Customer Support Engineer ll Crusoe

San Francisco, California

$120,000–$140,000 / year

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.

8 days ago

New Grad / Early Career Customer Support Engineer Nexthop Systems Inc

Santa Clara, CA

The following skills are essential for this role: Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Network Engineering, or a related field (Graduated within the last 0-2 years, or currently enrolled for internship/co-op roles). Company Description: Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations, and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments.

30+ days ago

Bilingual Customer Service Representative - Mandarin-English TTEC

San Francisco, CA

Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

25 days ago

Customer Service Specialist (Tuning Support) 034Motorsport

Fremont, California

About the Role 034Motorsport is seeking a passionate, customer-focused automotive enthusiast to join our Customer Service team in a tuning-focused support role. The right candidate is someone who doesn’t just use automotive tuning, but enjoys understanding how it works — someone who is curious, detail-oriented, and motivated to help customers get the most out of their vehicles.

30+ days ago

Manager Customer Support Rubrik

Palo Alto, CA

Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. The Manager of Customer Support is also responsible for short and long-term performance management of his/her direct reports, including managing individual operational indicators, written performance reviews, and career planning.

Today

Customer Support Specialist, Tier 3 HoneyBook, Inc.

San Francisco, CA

Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. The Support Specialist team (T3) is responsible for empowering T1 and T2 agents to successfully resolve member inquiries, and being members' advocate internally by partnering with cross-functional teams on high impact initiatives to elevate member experience.

10 days ago

Customer Relations Representative - State Farm Agent Team Member Michael Tirabassi - State Farm Agent

Los Altos, CA

Full time

As a Customer Relations Representative - State Farm Agent Team Member with Michael Tirabassi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: Since opening my State Farm agency in 2009, my goal has been simple: create a team environment where people feel supported, valued, and excited to grow their careers.

30+ days ago

Director - Product / Customer Support Smart Energy Water

About UsThe Leading AI Platform Provider for Energy & Utilities Our ImpactTransforming Energy & Utilities with Connected Vertical AI Platform Delivering Intelligent, End-to-End Digital Experiences NewsroomExplore the Recent News, Accolades, Recognitions and Upcoming Events Thought LeadershipComing Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content CareersWe are Looking for Skilled and Innovative Individuals to Help us Shape the Future PartnersNurturing Strategic Partnerships to Co-Innovate Best-fit Technology and Business Solutions for the Industry Our TeamDedicated to Driving Change, our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value. PowerUnlocking the Digital Value for Power Providers, Globally GasDigitally Transforming Operations for Gas Providers WaterCharting the Digital Transformation Journey for Water Providers Energy RetailerReimagining the Retail Energy Experiences with AI Platforms SolarAdvancing Solar Power with Powerful AI Platforms eMobilityDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Citizen ExperienceDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Communication ServicesBuilding Intelligent Experiences for Communication Service Providers.

30+ days ago

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Customer Support Jobs in Millbrae, CA

Director, Customer Support C3 AI

Email Customer Support Agent (Healthcare) Sleep Center

Senior Manager, Product Management - Business Technology GTM | Customer Support Workday Inc

Customer Support Manager - Plains USA AB Volvo

Customer Support Agent Iconma LLC

Senior Customer Support Systems Administrator Mercury Technologies Inc

Customer Support Specialist (Mandarin) IntelliPro Group Inc.

Remote Travel Customer Representative Almaaventurera

Customer Relations Representative - State Farm Agent Team Member Kelly Lux - State Farm Agent

Customer Support Specialist - Weekend Mercury Technologies Inc

Bilingual Customer Service Representative – Cantonese-English TTEC

Customer Support Engineering Manager Crusoe Energy Systems LLC

Customer Support Engineer ll Crusoe

New Grad / Early Career Customer Support Engineer Nexthop Systems Inc

Bilingual Customer Service Representative - Mandarin-English TTEC

Customer Service Specialist (Tuning Support) 034Motorsport

Manager Customer Support Rubrik

Customer Support Specialist, Tier 3 HoneyBook, Inc.

Customer Relations Representative - State Farm Agent Team Member Michael Tirabassi - State Farm Agent

Director - Product / Customer Support Smart Energy Water

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