NewCustomer Service Manager (Manufacturing) Davron LLCCustomer Service Manager (Manufacturing)Fremont, CAWith over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement. CUSTOMER SERVICE MANAGER | CUSTOMER EXPERIENCE MANAGER | ACCOUNT MANAGER | ERP SYSTEMS | EPICOR | PRECISION MANUFACTURING | AEROSPACE MANUFACTURING | SEMICONDUCTOR MANUFACTURING | MEDICAL MANUFACTURING | CUSTOMER RELATIONSHIP MANAGEMENT | TEAM LEADERSHIP | CONTINUOUS IMPROVEMENT.
NewCustomer Experience Coordinator Part Time TJ MaxxCustomer Experience Coordinator Part TimeMoraga, CA$17.90–$18.40 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Service Associate FedExRetail Customer Service AssociateSan Leandro, California$22.10–$25.97 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewHVAC Service Contracts Rep JobotHVAC Service Contracts RepAlameda, CA$85,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will coordinate initial PMA visits, communicate with customers about scheduling and site requirements, support data accuracy, and help ensure renewals and retention efforts are handled professionally and on time.
NewField Service Representative I Calgon Carbon CorporationField Service Representative IMartinez, CASince pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication.
Customer Support Analyst Ariat International IncCustomer Support AnalystSan Leandro, CA$31.25–$33.65 / hourProviding courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs. Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies.
NewCustomer Support Representative-II ArtechCustomer Support Representative-IISan Francisco, CARemoteAddress ad-hoc dasher issues with empathy and urgency Spearhead & execute workflows that ensure we meet exceptional SLAs Identify trends & communicate findings to the broader teams to improve our processes Develop a deep expertise in our product, processes, systems, tools Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform. You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using the company's brand voice and tone You are above average in technological fluency - and are especially comfortable with Google.
Customer Support Specialist Demo160: Core Template TEMCCustomer Support SpecialistSan Francisco, CaliforniaCustomer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Service Support MillerKnollCustomer Service SupportSan Francisco, CaliforniaDuring that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.
Product Manager, Customer Support Operations Tesla IncProduct Manager, Customer Support OperationsFremont, CA$112,000–$204,000 / yearYou'll own the platform powering global support teams, partnering with Engineering, Operations, and Data teams to build capabilities that improve agent efficiency and customer outcomes. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
NewPayroll and Customer Support Representative WorklioPayroll and Customer Support RepresentativeSan Ramon, CAAs a Payroll and Customer Support Representative , you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise.
Customer Support Specialist RogoCustomer Support SpecialistSan Francisco, CaliforniaOur mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
Customer Support Reps - AI Training - San Francisco, US Prolific Academic LtdCustomer Support Reps - AI Training - San Francisco, USSan Francisco, CAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Machine Learning Engineer, Customer Support Engineering Airbnb IncMachine Learning Engineer, Customer Support EngineeringCARemote$162,000–$186,000 / yearThe team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
Customer Service Support MillerKnoll IncCustomer Service SupportSan Francisco, CA$26–$29 / hourDuring that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. The ideal candidate will be responsible for maintaining accurate records and supporting various operational tasks to facilitate efficient order fulfillment and customer interaction.
NewCustomer Support Engineering HireTalentCustomer Support EngineeringFremont, CAThe successful candidate will act as the primary liaison between the customer plant and the manufacturing facility, ensuring timely resolution of quality issues, product verification, and customer support. This role requires strong technical, analytical, organizational, and communication skills, along with the ability to work directly at the customer site.
Customer Support - Rider Operations Continuum Resource NetworkCustomer Support - Rider OperationsFoster City, CaliforniaAs Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides.
Customer Support Lead Roger HealthcareCustomer Support LeadSan Francisco, CaliforniaYou'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes.
Customer Support Specialist YourMechanicCustomer Support SpecialistMountain View, CaliforniaSeeking motivated individuals committed to delivering exceptional customer service for our customers. Outbound call to potential customers to answer questions and book appointments.
NewUSA - Customer Support Engineering - 10 V2SoftUSA - Customer Support Engineering - 10Fremont, CAV2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. This person should be highly organized and have superior communication skills as he/she will interface with customers.
NewCustomer Support Engineer MetriportCustomer Support EngineerSan Francisco, CaliforniaAutomated Support Infrastructure: Build and maintain Metriport's automated support systems, including ticketing workflows, runbooks, and self-service tooling that deflect repeat issues. Problem Solving: You work through ambiguous, multi-constraint problems with sound judgment, thorough investigation, and a written narrative that gets engineering buy-in when escalation is needed.
Customer Support Candid HealthCustomer SupportSan Francisco, New YorkAs an early member of this team, you will report into the Customer Support Lead, and will be responsible for delivering best-in-class support to all customers, helping to ensure the Candid team is well-aware of customer pain points and feedback, and contributing to the ground floor operations of a developing department at a fast-growing company. Candid’s Support team works collaboratively with all teams to ensure customers are supported quickly and thoroughly, and we’re looking for new members with a proven track record of delivering exceptional customer service and operational excellence.
Customer Service Specialist (Tuning Support) 034MotorsportCustomer Service Specialist (Tuning Support)Fremont, CaliforniaAbout the Role 034Motorsport is seeking a passionate, customer-focused automotive enthusiast to join our Customer Service team in a tuning-focused support role. The right candidate is someone who doesn’t just use automotive tuning, but enjoys understanding how it works — someone who is curious, detail-oriented, and motivated to help customers get the most out of their vehicles.
Enterprise Customer Support Specialist PerplexityEnterprise Customer Support SpecialistSan Francisco, CaliforniaLeverage Perplexity’s own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers—via tickets, Slack, and sometimes calls—to diagnose and resolve their most complex technical and product questions, acting as the “last line of defense” before Product and Engineering step in.
Customer Service Team Leader (Front End Support Manager) Whole Foods Market IncCustomer Service Team Leader (Front End Support Manager)San Mateo, CA$25.10–$42.50 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
AI Conversation Designer, Customer Support NotionAI Conversation Designer, Customer SupportSan Francisco, CaliforniaYou’ll work in a modern LLM-based support stack where quality depends on routing logic, retrieval configuration, evaluation/monitoring, and disciplined release/QA practices in addition to writing. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
Senior Cloud Network Engineer - Customer Support Aviatrix Systems, IncSenior Cloud Network Engineer - Customer SupportSanta Clara, CARemoteExperience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos). Combined with the Aviatrix Certified Engineer (ACE) Program, the industry's leading secure multicloud networking certification, Aviatrix unifies cloud, networking, and security teams and unlocks greater potential across any cloud.
NewSr. Parts & Customer Support Coordinator Hoshizaki AmericaSr. Parts & Customer Support CoordinatorUnion City, CAHeadquartered in Peachtree City, GA, with a facility in Griffin, GA, we manufacture high-quality commercial foodservice equipment including ice machines, refrigerators, freezers, prep tables, and display cases. With more than 400 "Georgia Made" products and a strong focus on innovation, sustainability, and ENERGY STAR® performance, our equipment is trusted globally for its reliability and long-term value.
Customer Operations and Safety Support Wealth Recruitment, LLCCustomer Operations and Safety SupportFoster City, CA$52,000The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. In this role, you will serve as a key point of contact for riders by ensuring safe, efficient, and welcoming transportation experiences.
Staff Security Engineer, Customer Support and Integrity DoorDash IncStaff Security Engineer, Customer Support and IntegrityCARemote$193,800–$285,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams to enact security strategies for DoorDash's support tooling and support agents.
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeye LtdTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)San Francisco, CA$36–$43 / hourDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
Customer Support Engineer E2BCustomer Support EngineerSan Francisco, CaliforniaYou'll spend most of your time inside the product: reproducing what customers report, reading sandbox logs, running the SDK against live edge cases, and figuring out what's actually wrong before anything reaches an engineer. We already generate 8-figure revenue and work directly with top-tier AI companies like Perplexity, Hugging Face, and other exciting teams pushing the frontier of AI.
Customer Support Generalist Tavrn.aiCustomer Support GeneralistSan Francisco, CaliforniaComfortable doing real casework, not just triage — this role requires actually resolving Record Retrieval cases (chasing records, correcting errors, re-submitting requests), so we need someone who can learn a workflow and execute it independently, not just describe the problem. This is a generalist seat, which means you'll need to be capable across the board: general product support and actually working Record Retrieval cases when they come your way, not just flagging that something's wrong, but working the case through to resolution the way our RR specialists would.
Software Engineer, Back End, Energy Customer Support Tesla IncSoftware Engineer, Back End, Energy Customer SupportFremont, CA$140,000–$210,000 / yearExpected Compensation $140,000 - $210,000 annual salary, cash and stock awards, benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Join Teslas service software team where youll work alongside some of the brightest engineers globally to power critical machine learning models for internal service applications.
Customer Support Engineer, Senior Manager VapiCustomer Support Engineer, Senior ManagerSan Francisco, California60 Day : Enterprise SLA Excellence: Formalize and strictly enforce Severity SLAs for paying enterprise customers, ensuring P1 blockers receive a 4-hour first touch and P2 issues receive an 8-hour first touch. Tier Enforcement: Work with Agent Strategists and Agent Engineers to ensure L1 CSEs are not becoming "ad-hoc FDEs" for lower-tier enterprise accounts, and correctly identify when support requests should be flagged as upsell opportunities.
Customer Support Specialist curiouscardinals.comCustomer Support SpecialistSan Francisco, CaliforniaRemoteAbout the Role The Curious Cardinals Marketplace connects K–12 students with exceptional mentors — college students and young professionals who inspire curiosity and help kids discover what they love to learn. People-First Mindset — You stay patient and warm even when families are frustrated or unreasonable, but you also know how to set gentle limits and share things a customer may not want to hear, effectively.
Customer Support Engineer AnyscaleCustomer Support EngineerSan Francisco, CaliforniaThe Customer Engineer will play a crucial role in the customers’ post-sale journey - helping them to onboard, adopt and grow on Anyscale, troubleshooting and resolving open customer tickets and driving consumption. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert.
Customer Support Engineer (GPU Cluster) Together AICustomer Support Engineer (GPU Cluster)San Francisco, CaliforniaFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Customer Support Engineer (Inference) Together AICustomer Support Engineer (Inference)San Francisco, CaliforniaFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Travel Customer Support Specialist Nexora TalentTravel Customer Support SpecialistPittsburg, CARemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
Enterprise Customer Support Specialist Perplexity AI IncEnterprise Customer Support SpecialistSan Francisco, CALeverage Perplexity's own AI tooling and workflow automations to democratize world-class support at scale, continuously identifying opportunities to replace repetitive tasks with agentic, self-service solutions that feel personalized. Work directly with enterprise customers-via tickets, Slack, and sometimes calls-to diagnose and resolve their most complex technical and product questions, acting as the "last line of defense" before Product and Engineering step in.
Customer Support Engineering Manager Crusoe Energy Systems LLCCustomer Support Engineering ManagerSan Francisco, CA$155,000–$185,000 / yearWere looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Customer Support Defy Gravity IncCustomer SupportSan Francisco, CAYou feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions. Were always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials.
Customer Support Engineer Impart Security IncCustomer Support EngineerSan Francisco, CAYou'll be the technical expert who helps customers successfully operationalize our Application Protection Platform in complex production environments. Deep expertise with Kubernetes, including advanced networking, service mesh integration, and troubleshooting.
Director of Customer Support CascaDirector of Customer SupportSan Francisco, CaliforniaLeverage AI and automation to handle high-volume, low-complexity requests (password resets, status inquiries, documentation lookups) and free up the team for consultative, high-value interactions. A core part of this role is designing automated workflows and communication systems that let us deliver fast, consistent, high-quality support without scaling headcount linearly.
Operations & Enablement, Customer Support CardlessOperations & Enablement, Customer SupportSan Francisco, CaliforniaExecute Hands-on Operational Work: Jump directly into customer support operations during periods of high volume, process breakdowns, or emerging issues, including personally working through complex or backlogged customer-facing tickets to unblock operations, identify systemic gaps, and improve how issues are handled going forward. Build Scalable Support Systems: Partner with internal teams and BPO partners to improve SOPs, workflows, training materials, QA processes, and operational guidance that enable support teams to operate more effectively and independently.
AI Conversation Designer, Customer Support Notion Labs IncAI Conversation Designer, Customer SupportCA$136,000–$155,000 / yearYou'll work in a modern LLM-based support stack where quality depends on routing logic, retrieval configuration, evaluation/monitoring, and disciplined release/QA practices in addition to writing. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
Customer Support Lead SazabiCustomer Support LeadSan Francisco, CaliforniaSazabi gives teams a single place to ask questions about their production systems in plain language, automatically visualize what's happening, and get to the root cause 10x faster. We came to these beliefs the hard way — after years of building infrastructure and responding to incidents with tools that offered plenty of bells and whistles, but no clear answers when it counted most.
NewCustomer Support Engineer (2nd Shift) ZobilityCustomer Support Engineer (2nd Shift)Fremont, CAThis person should be highly organized and have superior communication skills as he/she will interface with customers. Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates.
NewCustomer Support Systems & Analytics Lead Mercury Technologies IncCustomer Support Systems & Analytics LeadSan Francisco, CA$154,200–$192,800 / yearCS Systems configuration and data governance: Work closely with systems admins to advise on the structural setup of our Zendesk instance across customer-facing teams, ensuring it is configured to generate clean, consistent, and reliable data while maintaining secure systems and efficient workflows. You'll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale.