NewCustomer Service Representative - Credit Union JobotCustomer Service Representative - Credit UnionReston, VA$20–$23 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for handling inbound calls, maintaining accounts, and cross-selling our services to meet our customers' needs.
NewCustomer Service Representative-AOG Sparks GroupCustomer Service Representative-AOGHerndon, VAThis position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. The Customer Order Specialist is responsible for responding to customer inquiries and processing urgent orders for spare parts for customers in the US and internationally.
Automotive Customer Service Representative Valvoline Instant Oil ChangeAutomotive Customer Service RepresentativePotomac Falls, VAPerform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers. -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.
Customer Engagement Coordinator Full Time MarshallsCustomer Engagement Coordinator Full TimePrince William, VA$13.77–$14.27 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Service Desk Support Associate Sparks GroupService Desk Support AssociateMcLean, VAResponsibilities : Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies. Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications, mobile and remote access services.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateFairfax, VirginiaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewCustomer Service Retail Associate System OneCustomer Service Retail AssociateBethesda, MD$18–$19.50 / hourAssist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times. Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
Driver $22/hr + Sign on bonus gategroupDriver $22/hr + Sign on bonusDulles, VAp>Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistLorton, VA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Sr. Equipment Rental Specialist Sunbelt RentalsSr. Equipment Rental SpecialistSterling, VA$27.65–$32.84 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER Carter Machinery Company, IncELECTRIC POWER GENERATION (EPG) SERVICE MANAGERManassas, VA$85,000–$115,000 / yearThe EPG Service Manager is responsible for directing and coordinating customer service activities by conferring with customers and representatives to evaluate and maintain good customer relations, servicing accounts in a timely manner, resolving complaints and ensuring effective communications. The individual in this role also develops and grows business through the management of service to achieve targeted sales and gross profit margins, while monitoring and controlling service expenses to ensure income is maintained at highest possible percentage.
NewSprinkler Service Sales Representative Johnson ControlsSprinkler Service Sales RepresentativeChantilly, VA$60,000–$90,000 / yearManage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contracts, negotiating terms, closing opportunities, and providing on-going customer service through service delivery. Responsibilities include but are not limited to: Field sales position responsible for selling Fire Sprinkler Services (Repairs, Upgrades, Moves, Adds, Changes, Renovations, and Retrofits) to assigned customer base (geography or account).
NewFire Service Technician Johnson ControlsFire Service TechnicianChantilly, VA$33–$45 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Customer Service Representative - Work From Home American Income LifeCustomer Service Representative - Work From HomeWashington, DC$40,000–$50,000 / yearFull timeWe are a growing organization dedicated to helping individuals and families better understand benefit programs designed to provide long-term financial protection and peace of mind. Through our partnerships with established unions, associations, and member-based organizations, we support members by explaining available options and guiding them through a simple, professional process.
Conference Customer Service Coordinator - $28-$33/hr - DC Beacon Hill Staffing Group, LLCConference Customer Service Coordinator - $28-$33/hr - DCWashington, DC, District of Columbia$28–$33 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
NewCustomer Service Representative - Mail & Inventory Support American Federation of State, County and Municipal EmployeesCustomer Service Representative - Mail & Inventory SupportWashington, DCPerforms a variety of the Administration department's functions, including; switchboard coverage, guard desk coverage, driving assignments, mail processing, deliveries to include supplies and packages, inventory, stocking, shipping, conference room setup and breakdown, and office moves. High school graduate or equivalent and a minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control; or any equivalent combination of education and experience which provides the following knowledge, skills, and abilities.
Customer Support Specialist - Spanish Bilingual CARFAX, Inc.Customer Support Specialist - Spanish BilingualCentreville, VAThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.
Customer Support Specialist CARFAX, Inc.Customer Support SpecialistCentreville, VAThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.
Support Engineer, Amazon Leo Enterprise Customer Support Amazon.com IncSupport Engineer, Amazon Leo Enterprise Customer SupportArlington, VAAs an escalated tier role within Amazon Leo Enterprise Customer Support, you will own the resolution of the most complex networking cases that require deep subject matter expertise, from eBGP peering failures with ISP partners to routing anomalies cascading across customer networks spanning continents. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Customer Support Representative TravelcareerlaunchCustomer Support RepresentativeArlington, VARemoteWe are seeking a Remote Customer Support Representative to assist clients with travel reservations, booking coordination, and customer service support within the travel services industry. Our team operates remotely, delivering high-quality customer experiences while supporting team members in developing remote career skills within a collaborative environment.
Seasonal Customer Support Representative Great MindsSeasonal Customer Support RepresentativeDc, District of ColumbiaRemoteWe are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
Customer Service And Sales Support Representative VALLEY ENERGYCustomer Service And Sales Support RepresentativePurcellville, VAFull timeThis person will help ensure customer satisfaction by fielding calls, assisting the routing supervisor, and track customer account data to facilitate smooth coordination between office and field staff. Maintain Working Knowledge of Products - Develop a working knowledge of Residential and Commercial Propane to provide customers with accurate, up-to-date knowledge.
Customer Service And Sales Support Representative Valley EnergyCustomer Service And Sales Support RepresentativePurcellville, VirginiaThis person will help ensure customer satisfaction by fielding calls, assisting the routing supervisor, and track customer account data to facilitate smooth coordination between office and field staff. Maintain Working Knowledge of Products - Develop a working knowledge of Residential and Commercial Propane to provide customers with accurate, up-to-date knowledge.
Customer Support Representative Vector Security IncCustomer Support RepresentativeGainesville, VASummary: As a Customer Support Representative, you will answer inbound customer calls and electronic requests in a timely fashion to assist customers with their issues, including providing information about their system or to provide troubleshooting. About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years.
Administrative and Customer Support Specialist (Part-Time/On-Call) BETAH AssociatesAdministrative and Customer Support Specialist (Part-Time/On-Call)Washington, District of ColumbiaThe ideal candidate will demonstrate professionalism, discretion, and exceptional organizational and communication skills, ensuring consistent and high-quality support across both customer-facing and administrative functions. The Administrative and Customer Support Specialist provides on-call, part-time support to Treasury Department offices to ensure continuity of operations during times of staff absences.
IT SPECIALIST (CUSTOMER SUPPORT) United States Air ForceIT SPECIALIST (CUSTOMER SUPPORT)Washington, DC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Customer Support Analyst - Hybrid (Arlington, VA) Heuristic SolutionsCustomer Support Analyst - Hybrid (Arlington, VA)Arlington, VA$75,000–$95,000Lead workshops and training sessions to help clients maximize product utilization and master technical best practice, through reflection of support case status, soliciting client input, and addressing any blockers. The ideal candidate for the Customer Support Analyst position will: Build trust and rapport with clients by listening carefully, following through on commitments, and consistently connecting product capabilities to their goals and outcomes.
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Customer Support Lead SteerBridgeCustomer Support LeadVienna, Virginia$80,000–$95,000 / yearThe ideal candidate is a strong people leader with experience supporting credit card products or financial services, excellent communication skills, and a passion for delivering outstanding customer service in a regulated environment. This individual will lead a team of customer support professionals, ensure exceptional customer experiences, manage escalated issues, and drive operational excellence through process improvements and performance management.
Customer Support Reps - AI Training - Washington DC, US Prolific Academic LtdCustomer Support Reps - AI Training - Washington DC, USWashington, DCWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
NewCustomer Service Support Specialist - TS/SCI with Polygraph GD Information TechnologyCustomer Service Support Specialist - TS/SCI with PolygraphMcLean, VirginiaTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Technical Customer Support Specialist Higher Logic, LLCTechnical Customer Support SpecialistDCAdditionally, please know that Higher Logic does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and Higher Logic will never ask an employment candidate for financial information or for payment of any kind. This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.) to customers ranging from small businesses to large enterprises.
Project Manager - Customer Support Lead MKS2 TechnologiesProject Manager - Customer Support LeadWashington, DC$160,000–$185,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. The Customer Support Lead directs a multi-disciplinary, geographically dispersed team , driving operational excellence, improving service delivery performance, and ensuring all contractual Performance Requirements and Service Level Agreements (SLAs) are consistently met or exceeded.
Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)Customer Support Engineer (ITS/DMM)ARLINGTON, VAFull timeYou will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business.
NewSr. Customer Support Manager Motorola Solutions IncSr. Customer Support ManagerWashington, DC$80,000–$110,000 / yearBachelors Degree OR 4+ years of experience in one of the following: Motorola Solutions products, customer service, customer support, people management, sales support, account management, or public safety experience. Coordinate with Motorola Solutions Project Managers to ensure a seamless transition from the project implementation phase to warranty support and ongoing service delivery.
Customer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearFull timeProvide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Peraton is seeking a Customer Support Specialist (“CSS”) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program.
Customer Support Specialist Serenity Mental Health CentersCustomer Support SpecialistHerndon, VirginiaThis role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist , you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
Head of Customer Support GCH TechnologiesHead of Customer SupportWashington, DCFull timeWorking in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
SOC Analyst – Customer Support & Platform Operations UberetherSOC Analyst – Customer Support & Platform OperationsSterling, VirginiaConduct structured triage and investigation of customer-reported and tool-generated issues and security incidents, applying defined priority criteria to classify, assign, and escalate to relevant teams as necessary. Responsibilities Serve as a primary point of contact for internal and external customers reporting security incidents, access issues, and service requests, responding within established SLAs.
Federal DoD Customer Support Manager - Remote Motorola Solutions IncFederal DoD Customer Support Manager - RemoteDCRemote$80,000–$90,000 / yearThe Customer Support Manager (CSM) for the US Federal DoD Government Markets is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Department of Defense accounts located in the US, along with additional customers Globally. Bachelor's Degree OR 5+ years of experience in one of the following: LMR, Public Safety, Project Coordination, Project Management, Account Management, Customer Support, Technical Services Sales with large Government customers.
Customer Support Specialist (Technical) Peraton IncCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearProvide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Service Desk team members work closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation.
VP of Customer Support and Implementations Second Front SystemsVP of Customer Support and ImplementationsDistrict of ColumbiaFounded by three former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions. Second Front Systems (2F) is seeking a senior, mission-driven VP of Customer Support & Implementations to own and scale the post-sale customer experience for one of the most technically demanding platforms in the national security technology space.
Customer Service Team Leader (Front End Support Manager) Whole Foods Market IncCustomer Service Team Leader (Front End Support Manager)Springfield, VA$23.60–$42.50 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Cloud Developer and Customer Support Engineer Booz Allen Hamilton IncCloud Developer and Customer Support EngineerMcLean, VA$86,800–$198,000 / yearThis is an exciting opportunity to use the latest cloud computing technologies to help our customers supporting U.S. government agencies implement innovative cloud computing solutions, solve technical problems, and provide responsive and professional technical support. Experience evaluating and recommending cloud services, tools, and technologies to improve efficiency and enhance system capabilities, documenting solutions, creating knowledge base articles, and maintaining customer-facing documentation.
macOS Customer Support Engineer - SBG Document Storage Systems IncmacOS Customer Support Engineer - SBGArlington, VACertifications: Apple Certified Support Professional (ACSP) Apple Certified IT Professional (ACITP) Apple Device Support CompTIA Security+ Years of experience in a similar role: 3 + years of experience supporting macOS systems in enterprise environments. The macOS Engineer will serve as the primary customer-facing team member for macOS-related issues, directly supporting federal employees who play critical roles in securing the nations infrastructure.
Domestic Customer Support Analyst (Business Analysis, Junior Analyst) The Mil CorpDomestic Customer Support Analyst (Business Analysis, Junior Analyst)DC$70,000–$80,000 / yearPromptly draft articles for publication in a self-help tool, CGFS Knowledge Base, which details in a Q&A format the resolution provided in Engage CGFS for common customer questions on financial systems and financial management issues. Enter all customer issues into Engage CGFS, which is an on-line database for tracking the initial communication and the on-going dialogue with the customers until final resolution that allows the closure of the trouble tickets.
IT Specialist (Customer Support) U.S. Department of DefenseIT Specialist (Customer Support)Washington, DC$68,545–$89,114 / yearwhich includes tracking, monitoring and resolving customer support network issues; troubleshooting and resolving network problems using a variety of automation techniques and methods to include IT resources, automated systems, equipment and software; Maintaining network operations; Creating and routing trouble tickets; Researching and analyzing IT problems; and providing informal training to customers. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Data Operations Customer Support Specialist Accenture Federal ServicesData Operations Customer Support SpecialistArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
HSPD-12 Helpdesk-Customer Support Global Resource SolutionsHSPD-12 Helpdesk-Customer SupportDCJob Description: Summary: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. More specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment.