Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTicket Creation and Handling , Support-Incident Management , Initial Telephone Call Handling , Initial Email Handling , Initial Fax Handling , Critical Events Handling , Ticket Updates , Ticket Closure , Incident Handling and Management , Problem Handling and Management , Request Fulfillment (Service Request) Management , Ticket Ownership , User Notification , Remote Desktop Management , Application Support , Assistive Technology User Support. Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewService Desk Coordinator System OneService Desk CoordinatorMerrifield, VASystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities.
Front Desk Receptionist System OneFront Desk ReceptionistReston, VASystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Sign for packages and accept mail, coordinating pick-up and delivery of express services (FedEx/UPS).
NewCDL-A Flatbed Driver Melton Truck LinesCDL-A Flatbed DriverGERMANTOWN, MD$0.60–$0.64 / hourMelton Truck Lines, based out of Tulsa, OK, is seeking experienced and inexperienced Flatbed Drivers to join our team. If you're an experienced driver, recent grad, or transitioning military veteran, Melton Truck Lines is excited to hear from you.
NewPhlebotomist/Front Desk One MedicalPhlebotomist/Front DeskReston, VA$22.75–$24.75 / hourUse impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
NewMicrosoft Endpoint SME (Windows Imaging / Intune / Endpoint Security) Nationwide IT ServicesMicrosoft Endpoint SME (Windows Imaging / Intune / Endpoint Security)Washington, DCRemote$115,000–$190,000 / yearProven experience building, maintaining, and supporting Windows workstation images, including image automation, testing, version control, deployment, and rollback processes. The ideal candidate will possess deep expertise in Windows endpoint management, image engineering, Microsoft Intune, Windows Autopilot, Group Policy, and endpoint security technologies.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewTier 1 Data Center Technician (Active Secret Clearance Required) Seneca HoldingsTier 1 Data Center Technician (Active Secret Clearance Required)Washington, DCThe Tier 1 Enterprise Operations Technician is a vital member of the Hosted Infrastructure team, responsible for: Monitoring and maintaining the server environment for a Federal Government agency, ensuring the availability and reliability of critical systems. . Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance. .
NewDigital Marketing Associate Defender of WildlifeDigital Marketing AssociateWashington, DC$73,000–$80,000 / yearIn addition, they will have: A knack for translating complex, dense or otherwise challenging issues into clear, concise, messages for varied audiences; An aptitude for working with a wide variety of staff to help shape and revise communications products as needed; The ability to manage competing project deadlines and deliverables on tight timelines; A healthy appetite for news and information, especially related to environmental and wildlife trends, issues, politics, and policy; The desire to work with a cross-functional, integrated team to deliver excellent products; A commitment to uphold and defend the highest levels of ethical conduct; An affinity to new technologies and a desire to work in a fun, fluid and fast-paced organization; Respect for a culturally diverse team. The ideal candidate will have a basic understanding of website operating platforms (i.e., Drupal), experience developing a wide variety of content types including social media posts, website graphics, video, advertisements and more; familiarity with analytics platforms such as GA4; and experience using creative software to develop content such as Adobe Creative Suite, Canva, After Effects, etc.
NewIT Operations & Maintenance (O&M) Lead Customer Value PartnersIT Operations & Maintenance (O&M) LeadWashington, DCThis Key Personnel role is responsible for ensuring operational excellence, high customer satisfaction (CSAT), and continuous service improvement across a diverse federal IT environment supporting the Homeland Security Enterprise (HSE). CVP is seeking an experienced IT Operations & Maintenance Lead to oversee day-to-day IT operations, end-user support, remote troubleshooting, and service desk management for the DHS.
NewSr DevSecOps Technical Lead - DOL TechSur SolutionsSr DevSecOps Technical Lead - DOLWashington, DCTechSur is seeking a Senior DevSecOps Technical Lead to support DOL OCIO/ETA SWARAS application operations, secure software delivery, release/configuration management, CI/CD pipeline management, automated testing, vulnerability remediation, and moderate enhancements across a federal enterprise application ecosystem. Coordinate with the DBA, ISSO, Help Desk Lead, and Program Manager to resolve Tier 3 incidents, perform root cause analysis, and support P1/P2 production escalations.
NewVirtualization Administrator Systems Engineering Solutions CorporationVirtualization AdministratorAlexandria, VAServices shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers. Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering.
NewPart-Time IT Support Assistant TSTCPart-Time IT Support AssistantArlington, VATSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Brunswick, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewLead Mainframe Computer Operator - High-Speed Print Operations Connexus HubLead Mainframe Computer Operator - High-Speed Print OperationsWashington, DCOperate and maintain high-speed laser printers, impact printers and bursters in a mainframe data center. • Unload paper and form stock, keep the printer area clean and organized, and notify the baling room when recycle bins fill.
NewSenior Network/System Technician (NOSC) JCS Solutions LLCSenior Network/System Technician (NOSC)Fort Belvoir, VA$70,000–$101,000 / yearThe I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Included in this objective, the candidate will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
Information Systems Technician U.S. NavyInformation Systems TechnicianDumfries, VAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Professional U.S. NavyIT ProfessionalIndian Head, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.