Hajoca CorporationCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
Vaco LLCNewSAP Customer Service Representative Vaco LLCSAP Customer Service RepresentativeAndover, MA$22–$24Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeWakefield, MA$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
System OneNewCustomer Service Representative System OneCustomer Service RepresentativeCanton, MA$20–$20 / hourSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.
Consolidated Precision ProductsNewCustomer Service Representative Consolidated Precision ProductsCustomer Service RepresentativeBraintree, MA$23–$23Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required.
Wakefield Thermal Solutions, Inc.Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Fidelity InvestmentsNewCustomer Support Representative - Merrimack Fidelity InvestmentsCustomer Support Representative - MerrimackHudson, NHCustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.
Franklin ProfessionalsNewCustomer Service Representative Franklin ProfessionalsCustomer Service RepresentativeLittleton, MAJoin our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.
Micro TechNewCustomer Service Rep Micro TechCustomer Service RepMansfield, MACustomer service representative needed for a busy warehouse. Use email, word, excel, warehouse management system .
Beacon Hill Staffing GroupCustomer Service Representative Beacon Hill Staffing GroupCustomer Service RepresentativeBoston, MAFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.
JobotNewCustomer Account Manager JobotCustomer Account ManagerMiddleton, MA$25–$35 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.
Avidia BankNewPART TIME - Customer Care Center Agent Avidia BankPART TIME - Customer Care Center AgentHudson, MA$21–$23 / hourPerforms any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries.
Trust 1 ServicesNewOffice & Csr Manager Trust 1 ServicesOffice & Csr ManagerQuincy, MA$60,000–$80,000 / yearWe’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.
Beacon Hill Staffing GroupOperations Support Associate Beacon Hill Staffing GroupOperations Support AssociateBoston, MA$25–$25 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.
Beacon Hill Staffing GroupProduct Support Representative Beacon Hill Staffing GroupProduct Support RepresentativeBoston, MA$23–$23 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.
TJ MaxxNewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
TJ MaxxNewcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Fidelity InvestmentsNewSenior Systems Services and Support Analyst Fidelity InvestmentsSenior Systems Services and Support AnalystHudson, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. This role directly supports the day-to-day and long-term security needs of the mainframe environment, ensuring that identity controls, system configurations, access provisioning, and monitoring functions remain accurate, compliant, and highly reliable.
Year Up UnitedNewCustomer Service Job Training Program Year Up UnitedCustomer Service Job Training ProgramBoston, MAYear Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.
HighLevelNewDirector, Customer Retention - Remote HighLevelDirector, Customer Retention - RemoteBoston, MARemote$114,000–$194,000 / yearEstablish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).
AthenahealthNewCustomer Success Manager, Senior Associate AthenahealthCustomer Success Manager, Senior AssociateBoston, MA$71,000–$121,000We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
Sherwin-WilliamsNewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Nashua, NH$20–$20The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Sherwin-WilliamsNewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Nashua, NH$19–$19The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Fidelity InvestmentsNewFinancial Customer Associate - Merrimack Fidelity InvestmentsFinancial Customer Associate - MerrimackLawrence, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
Fidelity InvestmentsNewFinancial Customer Associate - Bilingual- Merrimack Fidelity InvestmentsFinancial Customer Associate - Bilingual- MerrimackMethuen, MACustomer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English.
Kforce Inc.Customer Billing SME / Designer Kforce Inc.Customer Billing SME / DesignerBoston, MARemote$50–$63Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
AstoundNewRetail Sales Representative I AstoundRetail Sales Representative IFramingham, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
AstoundNewRetail Store Sales Representative AstoundRetail Store Sales RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
AstoundNewRetail Sales Representative I, II, and III AstoundRetail Sales Representative I, II, and IIIHopkinton, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
AstoundNewFront Counter Representative AstoundFront Counter RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
AstoundNewRetail Telecommunications Sales Representative AstoundRetail Telecommunications Sales RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
North Easton Savings BankNewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.
Waste ConnectionsNewAssistant Controller Waste ConnectionsAssistant ControllerWayland, MAAs an Assistant Controller at Waste Connections, your success is dependent on your ability to understand the many facets of the business to be able to provide the necessary support of being a true business partner to the District Managers. Working with the other departments might include riding along with drivers and our sales team, or getting familiar with our billing system by sitting with a Customer Service Representative.
Sunbelt RentalsEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistAvon, MA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Fidelity InvestmentsNewSecurity Representative Fidelity InvestmentsSecurity RepresentativeCambridge, MA$48,000–$91,000Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Fidelity InvestmentsNewSecurity Guard Fidelity InvestmentsSecurity GuardBoston, MA$48,000–$91,000Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Fidelity InvestmentsNewSecurity Officers Fidelity InvestmentsSecurity OfficersBoston, MA$48,000–$91,000Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
ABM IndustriesNewField Supervisor Janitorial Services - 3rd shift ABM IndustriesField Supervisor Janitorial Services - 3rd shiftBoston, MA$25–$27.73Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
Safe Haven SecurityNewOutside Sales Representative / Training Provided / Weekly Pay Safe Haven SecurityOutside Sales Representative / Training Provided / Weekly PayBillerica, MA$70,000–$125,000 / yearReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Company ConfidentialCustomer Support Specialist Company ConfidentialCustomer Support SpecialistQuincy, MAFull timeBachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
Company ConfidentialClient Service Representative - remote Company ConfidentialClient Service Representative - remoteBoston, MARemoteFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Company ConfidentialNewInside Sales Representative Company ConfidentialInside Sales RepresentativeSalem, NHFull timeSupport Account Managers with day-to-day account managementBuild and deliver accurate quotes for technology products/solutionsManage customer requests, order flow, and follow-upsResearch product specs and part numbers across a technical catalogPartner cross-functionally to ensure smooth order executionMaintain CRM data and track opportunities. 3–5 years in inside sales, sales ops, or account support (tech preferred)Strong attention to detail and ability to manage multiple prioritiesExperience with quoting, CRM/ERP systems, and customer coordinationComfortable working with technical products or learning quickly.
NR Consulting LLCCustomer Service IT Support Representative NR Consulting LLCCustomer Service IT Support RepresentativeBoston, MAIn conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the user s pre-provisioned data can be associated with their MyMassGov SSO account.
TravelcareerlaunchCustomer Support Representative TravelcareerlaunchCustomer Support RepresentativeCambridge, MARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
MindlanceOffice Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
Sprout Labs, IncFractional Operations & Customer Support Lead Sprout Labs, IncFractional Operations & Customer Support LeadBoston, MAWe’re particularly excited to hear from people who have supported early-stage teams, know what it means to build while the plane is flying, and want their work to connect to something that genuinely helps kids. This role is the connective tissue between our customers and our internal tools: you’ll field support inquiries, build scalable workflows, and make sure nothing falls through the cracks.
Century BankNewCustomer Support Specialist I- Part-time Century BankCustomer Support Specialist I- Part-timeBrockton, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone.