Customer Service Representative CopartCustomer Service RepresentativeLong Island, NY$22.07–$24.86 / hourCopart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).
New["Customer Service Representative","Customer Service Representative"] Western Pest Services["Customer Service Representative","Customer Service Representative"]Parsippany$25–$27 / hourWhat We're Looking For: We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. If you are a collaborative partner with a strong work ethic who can appreciate a fast-paced environment and values providing support while assisting others, this may be the right fit for you.
New["OMEGA Luxury Timepieces - Customer Service Representative - Fifth Avenue","OMEGA Luxury Timepieces - Customer Service Representative - Fifth Avenue"] Swatch Group["OMEGA Luxury Timepieces - Customer Service Representative - Fifth Avenue","OMEGA Luxury Timepieces - Customer Service Representative - Fifth Avenue"]New York$21–$25.50 / hourToday, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more. The Customer Service Representative is responsible for customer inquiries within the Watch Service Department, while properly processing watch repairs.
New["Customer Service Representative","Customer Service Representative"] Marmon["Customer Service Representative","Customer Service Representative"]HarrisonFor more than three decades, our teams of engineers, technicians, and manufacturing professionals have partnered with customers to solve complex technical challenges and deliver highly reliable, application driven solutions. Powerex designs and builds oil free compressed air and vacuum systems used in environments where performance matters most, from hospitals and laboratories to transit systems, and advanced manufacturing operations.
Customer Service Representative ABC ImagingCustomer Service RepresentativeNew York, NY$20–$25This role serves as the key link between clients and production, ensuring all print jobs, specifications, and deadlines are accurately managed from intake through completion. ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions to Fortune 500 clients worldwide.
New0.0 Wildlife Conservation Society0.0Bronx, NYo Help track & maintain inventory of supplies & membership collateral (t-shirts, giveaways, information pamphlets, selling tools, etc.) including symbolic adoption collateral (various. o Monitor and respond to incoming emails via Salesforce Service cloud which includes.
Customer Service Representative Cesna RecruitmentCustomer Service RepresentativeNorthvale, New Jersey$47,000–$50,000 / yearThe candidate must be very custom centric, detail oriented, organized, able to multi-task, mindful of customer urgency, strong written / verbal communication skills and be able to collaborate with other team members. The brand offers to interior designers and architects upholstery fabrics, wall covering, wall tiles, and acoustical solutions.
New["Customer Service Representative (Flexible Working Hours)","Customer Service Representative (Flexible Working Hours)"] Destination Pet, LLC["Customer Service Representative (Flexible Working Hours)","Customer Service Representative (Flexible Working Hours)"]New York$18–$20 / hourWe are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient. You will handle client communications, appointment coordination, and administrative tasks that ensure the seamless operation of our hospital.
New["Customer Service Representative Bilingual Preferred","Customer Service Representative Bilingual Preferred"] PLS["Customer Service Representative Bilingual Preferred","Customer Service Representative Bilingual Preferred"]Riverdale$17.05–$18.60 / hourThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Customer Service Representative PLSCustomer Service RepresentativeBrooklyn, New York$17–$18.50 / hourThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Overnight Customer Service Representative PLSOvernight Customer Service RepresentativeNew York City, New YorkThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Overnight Customer Service Representative Part-time PLSOvernight Customer Service Representative Part-timeBrooklyn, New YorkThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Customer Service Representative Allied Beverage GroupCustomer Service RepresentativeElizabeth, New JerseyWe promote a culture based on trust, respect and collaboration State of the Art Facility – We opened a brand-new corporate office and distribution center in Elizabeth, NJ in 2019 Your Continued Growth – Our company encourages our employees to reach high, live up to their potential, and advance in their careers. Overview This key role acts as a liaison, providing effective customer service for all internal and external departments by using excellent, in-depth knowledge of company products and programs.
New["Store Manager- Johnstown OH","Store Manager- Johnstown OH"] Circle K Stores["Store Manager- Johnstown OH","Store Manager- Johnstown OH"]Brooklyn$15.50–$17.50 / hourManager In Training-5695Applylocations: Store 4705695 Johnstown OHtime type: Full timeposted on: Posted Todayjob requisition id: R604690Great Lakes BU - Region 02 - Market 03: 8 N Main St, Johnstown, Ohio 43031# **Shift Availability**Flexible (Days, Evenings, Overnights + Weekends)**Time Type**Full time# **Minimum Qualifications**The minimum qualifications for a Store Manager are:* High School diploma or GED preferred.* **Working Conditions*** Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.*
Remote Customer Support Advisor | Entry Level Aisles & AbroadRemote Customer Support Advisor | Entry LevelNew York, New YorkRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment.
Customer Support Specialist Remote Talent CloudCustomer Support SpecialistNew York, NYRemoteAs a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently.
Customer Service Engineer Siemens AGCustomer Service EngineerHarrison, NJOur Benefits:A competitive salaryGenerous pension contributionCompany vehicle26 days holiday + bank holidaysSubsistence allowance to support daily mealsBonus and share schemeAccess to our flexible benefits from private medical insurance to financial guidanceCorporate Social Responsibility opportunities including 2 paid volunteering days per yearSupport from our 24/7 employee assistance programmeAccess to career development via apprenticeship levy to achieve external qualificationsIn addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times Identify any opportunities to improve efficiency and effectiveness of team processes.
Customer Service Rep - Dispatch DHL GroupCustomer Service Rep - DispatchEdison, NJ$50,000–$65,000 / yearJob Purpose: As Customer Service Rep - Dispatch at Hillebrand Gori, you will provide day-to-day administrative and customer service support for transportation and logistics operations by managing customer inquiries, processing orders and shipment documentation, coordinating with transportation providers, monitoring shipment movement, resolving service issues, and ensuring timely and accurate execution of supply chain activities, all in line with business strategy and financial objectives, Group guidelines and policies. Key Responsibilities: Under direct supervision, provide administrative support for inbound/ outbound phone calls, emails, web-based chats/instant messaging and multiple forms of voice and data centric communication related to customer service.
Customer Support Automation Engineer Valsoft CorporationCustomer Support Automation EngineerWhite Plains, NYRemote$70,000–$80,000 / yearRather than simply responding to tickets, we're building an AI-powered support operation where voice agents, automated workflows, AI assistants, and connected systems work together to resolve customer issues faster and reduce repetitive work for the team. This role sits at the intersection of customer support, AI, and systems integration—you'll work directly with real support issues while designing automations that eliminate repetitive work and improve the customer experience.
Technical Customer Support Engineer, Tier 2 UVeye LtdTechnical Customer Support Engineer, Tier 2Teaneck, NJ$75,000–$90,000 / yearDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
Skillbridge Operations Trainee - Northeast Region SRS Distribution Inc.Skillbridge Operations Trainee - Northeast RegionStamford, CTWith coast-to-coast coverage, over 750+ locations in 47 states, SRS Distribution is one of the nation's leading and fastest-growing distributors of building materials, landscape products, and pool & spa supplies. This opportunity is designed for service members with 180 days or fewer remaining before discharge and offers practical, industry-relevant training to support a successful transition into civilian careers.
Information Governance Assistant Ropes & GrayInformation Governance AssistantNew York, New York$66,000–$95,700 / yearThe firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. We are looking for someone to assist in the operation of a centralized system of maintenance for the firm’s client files: organize, collect, and file all incoming related work; retrieve and distribute files upon request; update the Records Management database (IRM); scan documents as required; assist with special departmental assignments as needed.
New["Customer Service & Fulfillment Specialist - Manufacturing","Customer Service & Fulfillment Specialist - Manufacturing"] FLEXcon["Customer Service & Fulfillment Specialist - Manufacturing","Customer Service & Fulfillment Specialist - Manufacturing"]New York$21.63–$35 / hourThis role requires interaction with multiple departments to enhance customer satisfaction and may involve resolving complaints related to orders and pricing. Flexcon is looking for a Customer Service Representative to ensure customer needs are met through effective communication and order management.
NewCustomer Service Agent Associate (US) Vestiaire Collective SACustomer Service Agent Associate (US)Brooklyn, NY$57,000–$58,760 / yearThe Customer Service Resolution Specialist deals with complex level 3 requests via outbound phone and inbound/outbound messaging and email channels from Vestiaire Collective users (questions, complaints, mediations, high-value orders, etc…). Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
NewCustomer Service Hospitality – Reservations | Online Aisles & AbroadCustomer Service Hospitality – Reservations | OnlineNew York, New YorkWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
Customer Experience Lead (Keyholder) - Madison Ave The RealReal IncCustomer Experience Lead (Keyholder) - Madison AveNew York, NY$26–$30 / hourAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. The Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services.
NewOnline Hotel Reservations Specialist | Customer Support Destination CareersOnline Hotel Reservations Specialist | Customer SupportNew York, New YorkRemoteKey Responsibilities: Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring: Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide: 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role: We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Pool Senior Mechanic Infinite Blu Pool ServicesPool Senior MechanicKenilworth, New Jersey$25–$35 / hourInfiniteBlu Pool Services has opened and closed thousands of in-ground pools and above ground pools for residential, municipal, and commercial clients throughout New Jersey. Replies within 24 hours Evaluate, diagnose, and repair pool equipment (including pump, filters, heaters, and ancillary Job Description – Pool Equipment Mechanic / Crew Leader.
Winner''''s Circle - Customer Service Dave & Buster's Entertainment IncWinner''''s Circle - Customer ServiceWest Nyack, NY$15–$16.50 / hourMaintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
NewCustomer Service/Winner''''s Circle Dave & Buster's Entertainment IncCustomer Service/Winner''''s CircleWestbury, NYMaintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceManhasset, NYWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Experience Attendant Weis MarketsCustomer Experience AttendantRandolph, New JerseyWeis Markets offers a competitive wage with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity and critical illness. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Education and/or experience completed or working towards a high school diploma or general education degree (GED).
U-Box Customer Care Representative (Cdl) U-HaulU-Box Customer Care Representative (Cdl)Edison, NJ$25–$27 / hourPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
U-Box Customer Care Representative (Cdl-A) $30/Hr. U-HaulU-Box Customer Care Representative (Cdl-A) $30/Hr.Staten Island, NY$21.86–$31.95 / hourPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Commercial driver's license Class A. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
Customer Service Admin II Crane CoCustomer Service Admin IIWest Caldwell, NJ$76,500–$99,600 / yearSkills/Abilities: Ability to proficiently use an ERP system; Ability to follow department processes and work flow; Ability to work collaboratively with employees within department and across functions; Demonstrated ability to troubleshoot customer issues; Demonstrated ability to convey information and analysis clearly as needed to customers; Demonstrated outstanding organizational skills; Demonstrated ability to solve routine to moderately complex problems; Intermediate to advanced Microsoft Office skills (Word and Excel); Customer friendly and responsive with a view to providing customer satisfaction including supporting face-to-face meetings; Strong communication skills including phone and email. Support demand management and Regional Sales Managers/Customer Account Managers to ensure accurate customer forecast is entered in ERP in order to drive material requirements and sales planning as applicable.
Customer Logistics Manager Ryder System IncCustomer Logistics ManagerDayton, NJ$75,000–$80,000 / yearCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
Customer Experience Specialist (Sales Associate) - Manhasset The RealReal IncCustomer Experience Specialist (Sales Associate) - ManhassetManhasset, NY$21–$25 / hourThe Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy.
Customer Relations Associate - Part-Time BPS Direct LLCCustomer Relations Associate - Part-TimeSayreville, NJ$19–$21.75 / hourPOSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
Customer Relations Associate BPS Direct LLCCustomer Relations AssociateSayreville, NJ$19–$21.75 / hourPOSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
Retail Customer Experience Coordinator The TJX CompaniesRetail Customer Experience CoordinatorBrooklyn, New York$18–$18.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coor TJXCustomer Experience CoorNew York, New YorkCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator TJXCustomer Experience CoordinatorNew York City, KansasCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Newcustomer experince coordinator TJXcustomer experince coordinatorWoodbridge, New Jersey$16.92–$17.42 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator - Full Time TJXCustomer Experience Coordinator - Full TimeClark, New JerseyCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Senior Customer Solutions Engineer Rocket Software IncSenior Customer Solutions EngineerNY$105,000–$141,750 / yearJob Description Summary: Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.
Dispatcher/Customer Service Tuesday - Saturday 12-8pm Gold Medal ServiceDispatcher/Customer Service Tuesday - Saturday 12-8pmNanuet, NYFull timeThis position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
Customer Service and Billing Rep-Home Care-DME- Eatontown, NJ-Per Diem Hackensack Meridian HealthCustomer Service and Billing Rep-Home Care-DME- Eatontown, NJ-Per DiemEatontown, New JerseyPer diemResponsibilities: Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business line. Assist other staff members as needed, by completing various tasks as requested (i.e., coordinates deliveries/pickups with Patient Service Techs).
Technical Customer Support Engineer, Tier 2 UVeyeTechnical Customer Support Engineer, Tier 2Teaneck, NJ$36–$43 / hourWith over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams.
New["CSR-Part-Time - Bilingual","CSR-Part-Time - Bilingual"] PAYOMATIC["CSR-Part-Time - Bilingual","CSR-Part-Time - Bilingual"]BronxProcesses customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions. Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment.
Associate Director of Facilities Customer Service Montclair State UniversityAssociate Director of Facilities Customer ServiceMontclair, New JerseyWith a clear understanding of the wider issues that impact facilities operations and the ability to execute multiple assignments in a demanding environment, the Associate Director oversees Service Request and Work Order processing from intake through fulfillment, and coordinates with division personnel to ensure that completed procedures and work meet customers’ objectives and service expectations. Reporting to the Director of Building Repairs, the Associate Director of Facilities Customer Service manages the Facilities Customer Service Center (FCSC) and serves as the primary advocate for customer concerns within University Facilities, providing a service and communications interface between the division and the campus community.