Collaborate closely with Partner Support Leadership, Strategic Channel Managers, API Solution Leads, and Development teams to ensure seamless service delivery, new partner connectivity, and support future-state testing, validation, defect triage, and production readiness activities for new integrations and platform enhancements. In this role, you will serve as the escalated support for client support, helping resolve technical issues, facilitate successful integrations, and ensure a seamless customer experience while contributing to Guardian's expanding digital ecosystem.