The MSC Hire to Retire (HTR) Ops Manager is a senior individual contributor role within T-Mobile's Magenta Service Center that provides expert-level program leadership, operational oversight, and strategic advisory support across one or more HTR functions, which may include payroll, leaves of absence, accommodations, recruiting support, myHR, HR data maintenance, onboarding, offboarding, background check and other HR Operations support. Leads the development, implementation, and ongoing lifecycle management of complex HR operational programs within the assigned HTR function — which may include payroll processing, HR data management, or employee and manager inquiry resolution — applying advanced subject matter expertise to ensure programs are compliant, effective, and aligned with organizational objectives.