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While this role does include meaningful analytical and data-heavy work, particularly making sense of large transaction datasets and ensuring accurate front-end data setup, the true measure of success is your ability to connect with people, drive momentum, anticipate challenges, and bring order to complexity. You will own the onboarding experience from the moment a client signs until they are fully set up for ongoing sales tax filing, serving as both the primary driver of timelines and a trusted, human point of contact for clients navigating a complex process.

YEAR

<p><strong>About TaxValet</strong></p><p><strong>We're not just a tax company. We're an emotions company.</strong> We believe that the work we do is a reflection of our higher purpose in life. And if the work isn't fulfilling and enjoyable, what's the point? At our company, our Core Purpose is to "transform negative emotions into something positive for our clients, partners, and each other". It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.</p><p>As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients' businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. </p><p>We're a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of around 100 teammates. We're building a world-class fractional sales tax department, and new team members will be part of the reason why.</p><p>As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We're also a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits.</p><p>We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values:</p><ul><li>Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others.</li><li>Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future.</li><li>Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned.</li><li>Crush It: We relentlessly pursue exponential impact in our business and life.</li><li>Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry.</li></ul><p>If you're enthusiastic about transforming negative emotions into something positive and want to work towards our Core Purpose, we'd love to hear from you!</p><p> </p><p><strong>Title:</strong><strong><em>Sales Tax Analyst </em></strong>(known internally as our New Client Onboarding Specialist)</p><p><strong>Location:</strong> 100% Remote work with core working hours of 11 AM - 4 PM EST (remaining hours can be completed before or after that)</p><p> </p><h3>About the Role</h3><p>TaxValet is looking for a highly organized, creative and people-first teammate to join our New Client Onboarding team. This role sits at the intersection of project coordination, client communication, and sales tax expertise. You will own the onboarding experience from the moment a client signs until they are fully set up for ongoing sales tax filing, serving as both the primary driver of timelines and a trusted, human point of contact for clients navigating a complex process.</p><p>At TaxValet, we are fanatical about first impressions. As a <strong><em>Sales Tax Analyst </em></strong>(internally referred to as a New Client Onboarding Specialist), you will be the person clients interact with most during their early days with us. Day-to-day, you'll manage multiple onboarding workstreams at once; setting timelines, coordinating across internal teams, and making sure every handoff happens when it should. Success in this role requires strong emotional intelligence, empathy, and the ability to build trust quickly. You'll regularly work with clients who feel overwhelmed, behind, or unsure, and your ability to communicate clearly, calmly, and confidently will make all the difference.</p><p>You will also act as the central coordinator across internal teams, translating client needs into clear next steps and ensuring everyone stays aligned and on track. This role requires excellent written and verbal communication, comfort facilitating conversations, and the confidence to set expectations, follow up persistently, and hold both clients and teammates accountable to shared timelines.</p><p>While this role does include meaningful analytical and data-heavy work, particularly making sense of large transaction datasets and ensuring accurate front-end data setup, the true measure of success is your ability to connect with people, drive momentum, anticipate challenges, and bring order to complexity. You will not be responsible for filing returns, but your work ensures the Filing Team can operate smoothly and confidently.</p><p>Don't worry! We'll provide lots of sales tax training and help along the way. Prior sales tax experience is helpful but not required; curiosity, ownership, and a genuine desire to help clients succeed matter most.</p><h3> </h3><h3>This Role is For You If:</h3><p>You love being the person who turns <strong>"we're stuck" into "here's the plan"</strong>, and you're not afraid to herd the cats to keep things moving.</p><p>You're not chasing perfection. You're growth-minded, resilient, and open to feedback, using it as fuel to learn, adjust, and improve as you go.<br/><br/></p><p>You can bounce between spreadsheets and humans all day: make sense of messy data, then explain it clearly enough that a client actually <em>gets it</em>.<br/><br/></p><p>You get a weird amount of satisfaction from a clean timeline, a crisp follow-up email, and an onboarding that finishes on time!</p><p> </p><h3>Your Qualifications</h3><h3>Professional</h3><ul><li>1-2 years of experience working with project coordination, accounting, sales tax, and/or research.</li><li>Experience coordinating projects or processes with multiple moving parts, deadlines, and dependencies (formal project management experience not required).</li><li>Glowing references from past supervisors.</li><li>Comfort working with complex, data-heavy spreadsheets (Excel proficiency required).</li><li>Bachelor's degree or equivalent relevant work experience.</li><li>Sales tax experience or education is a plus but not required; willingness to learn deeply is essential.</li></ul><h3>Interpersonal</h3><ul><li>You genuinely enjoy working with people and building trust. You're able to meet clients where they are, whether they're calm and organized or stressed and overwhelmed, and help them feel supported and confident.</li><li>You're highly self-aware and thoughtful about how you show up. You take responsibility for your impact on others and communicate with empathy, clarity, and respect.</li><li>You hate being bored and are energized by new challenges, messy problems, and situations where there isn't a clear playbook.</li><li>You are naturally proactive. You don't wait to be told what to do, and you take pride in owning outcomes, not just tasks.</li><li>Communication is truly your jam. You write clear, thoughtful client emails, lead productive conversations, and can explain complex ideas in a way that feels approachable and human.</li><li>You're comfortable setting expectations and holding boundaries, with clients and teammates alike, and you're not afraid to follow up persistently to keep things moving.</li><li>You're calm, organized, and steady even when juggling multiple timelines, clients, and priorities.</li><li>You bring both strong attention to detail and a curious heart. You love learning, asking good questions, and continuously improving how work gets done.</li><li>You're a team player through and through. You share what you learn, collaborate openly, and genuinely care about helping both clients and teammates succeed.</li><li>When you read TaxValet's core values, you feel excited about living them day-to-day, not because you have to, but because they align with how you already work.</li></ul><p>Please note: the final step before being hired is arranging reference calls with three former managers.</p><p> </p><h3>Primary Responsibilities</h3><ul><li><strong>Onboarding Project Ownership & Timeline Management</strong><strong><br/></strong>Own the onboarding process from client sign-up through completion. Build and manage onboarding timelines, track dependencies, and proactively remove blockers to keep projects moving forward. Hold both clients and internal teams accountable through clear expectations and steady, professional follow-up.</li><li><strong>Client Advisory & Communication</strong><strong><br/></strong>Serve as the primary point of contact for clients during onboarding. Translate complex sales tax and data concepts into simple, actionable explanations. Set clear expectations, provide guidance, and help clients feel supported, informed, and confident throughout the process.</li><li><strong>Cross-Functional Orchestration</strong><strong><br/></strong>Coordinate closely with internal teams (including tax settings, filing, etc.) to ensure dependencies are understood, work is sequenced correctly, and handoffs happen on time. Act as the central source of truth for onboarding status and next steps.</li><li><strong>Making Sense of Transaction Data</strong><strong><br/></strong>Analyze large and often complex transaction datasets using Excel to understand how client data flows through systems. Create clear, practical mapping notes that explain how the client's transactions should be categorized for tax collection and filing. Partner with internal teams to apply those mappings in our tools, and identify gaps or inconsistencies in the data so they can be resolved quickly.</li><li><strong>Sales Tax Context & Guidance</strong><strong><br/></strong>Interpret sales tax-related findings and explain their implications to clients from a big-picture, consultative perspective. While you will not perform nexus analyses, you will help clients understand results, obligations, and decisions in partnership with other teams.</li><li><strong>Process Improvement & Scaling</strong><strong><br/></strong>Continuously look for ways to improve the onboarding experience and internal workflows. Contribute ideas, document learnings, and help evolve processes so onboarding becomes smoother, faster, and more scalable over time.</li></ul><h3> </h3><h3>Measures of Success</h3><p>After your first year, success in this role will be measured by:</p><ul><li><strong>Onboarding Timeliness:</strong> Clients complete onboarding within an average of fewer than 60 days, with minimal stalled or inactive periods.</li><li><strong>Client Experience:</strong> Clients provide an onboarding NPS (customer happiness) score of 80 or higher and report feeling supported, informed, and confident.</li><li><strong>Project Throughput:</strong> You consistently manage and complete onboarding for an average of 4 clients per month while maintaining quality and client satisfaction.</li><li><strong>Data Quality & Accuracy:</strong> Front-end data setup and transaction mappings are accurate, well-documented, and require minimal rework from other operational teams.</li><li><strong>Process Improvement:</strong> You continuously make onboarding better; through everyday improvements and bigger quarterly goals/initiatives that reduce friction, improve clarity, or shorten timelines.</li><li><strong>Professional Development:</strong> Completion of at least 3 hours per quarter of relevant training or education, including progress toward advanced sales tax expertise.</li></ul><p> </p><p><strong>Compensation and Benefits </strong></p><p>We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at TaxValet including:</p><ul><li>Target compensation $65,000</li><li><strong>43 days off per year.</strong> This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously. </li><li>3 additional days off per year to volunteer with a non-profit organization of your choice.</li><li>Company pays 100% of health, short-term disability, and long-term disability insurance, and 99% of dental and vision insurance.</li><li>401(k) Plan with generous company matching. We match 100% of up to a 3% contribution, and an additional 50% match on a 4-5% contribution. </li><li>100% Remote work with core working hours of 11 AM - 4 PM EST. </li><li>The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.) </li></ul><p> </p><p><strong>Some intangible benefits include:</strong></p><ul><li>Don't just take our word for it! See what our employees have to say:</li><li><ul><li>For the past 5 years, we've proudly maintained an impressive eNPS score of over 90!</li><li>Our team has consistently awarded us a 4.9-star rating on Glassdoor!</li><li>TaxValet has made the Inc 5000 list in 2023, 2024, and 2025</li><li>We're proud to have made the top 10 list for Best Remote Workplaces in America by Best Companies Group in 2023, 2025 & 2026</li><li>Come join us and find out why!</li></ul></li><li>We encourage ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!</li><li>We believe in and support growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.</li><li>We are proud to have a diverse team of employees where everyone's voice matters. And we mean that! We have regular processes in place for everyone to share their feedback, thoughts and ideas. </li></ul><div class="content-conclusion"><p><strong>Are You Our Next Teammate?</strong></p><p>We'd love to be in touch. Please apply online with a resume and cover letter. Each application will be reviewed with intention and care. So, the more effort you put in up-front, the higher likelihood we'll reach out. If there's a mutual interest, we'll reach out to you to collect additional information. Thanks, and we're really looking forward to meeting you.</p><p><strong>Commitment to Diversity, Equity, and Inclusion</strong></p><p>We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups.</p><p>Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you're not sure whether you meet our qualifications. We'd love to have the opportunity to consider you.</p></div>

TaxValet

Sales Tax Analyst (100% Remote Work)

GreenHouseAPI

ADAPTED_NOW

Coordinate with IT to identify, select and maintain equipment needed for utilization of the clinical systems, policy development and monitoring of process changes, operational/clinical committees in relation to clinical system design and manage complex interactions between applications being implemented and various patient care processes and workflows. Interpret, modify, analyze and design clinical systems, data, and information as well as implement applications, tools, processes, and structures that assist with the management of data in patient care and provision of health care.

<div><div style="text-align:justify"><div><strong>Position Summary:</strong></div><div style="text-align:justify">The Ancillary Informatics Analyst - Laboratory (AIA) functions as the laboratory clinical expert, educator, and lead consultant laboratory/allied health information systems. The AIA is responsible for the planning, development, implementation, maintenance, evaluation and training of information system requirements to improve the patient care process.</div><div style="text-align:justify"></div><div style="text-align:justify"><u><em><strong>Qualifications</strong></em></u></div><p><b>Education:</b></p><ul><li>Associates degree in Allied Health field/Information Systems required.</li><li>Bachelor’s degree in Informatics /Healthcare Management preferred.</li></ul><p><b>Experience:</b></p><ul><li>A minimum of five (5) years' health care experience required.</li><li>Experience with a variety of clinical software systems inacute care setting and/or ambulatory setting preferred. (Specific Cerner experience preferred).</li><li>Knowledge of program development and administration preferred</li></ul><p><b>Licensure/Certification/Registration:</b></p><ul><li>Current Licensure in field of expertise and/or certifications required.</li></ul><p><b><i><u>Duties & Responsibilities:</u></i></b></p><ul><li style="text-align:justify">Function as an internal consultant and resource to departmental personnel and will provide direction and education for all clinical information initiatives in accordance with the strategic objectives of the Department. </li><li style="text-align:justify">Continually monitor and evaluate opportunities for technical innovations and enhancements, ensuring that the applications and systems utilized are consistent with professional standards of best clinical practice. </li><li style="text-align:justify">Interpret, modify, analyze and design clinical systems, data, and information as well as implement applications, tools, processes, and structures that assist with the management of data in patient care and provision of health care. </li><li style="text-align:justify">Additional responsibilities will include providing systems support including hardware maintenance, trouble shooting, component replacement and repair, system monitoring and the installation and maintenance of software. </li><li style="text-align:justify">Coordinate with IT to identify, select and maintain equipment needed for utilization of the clinical systems, policy development and monitoring of process changes, operational/clinical committees in relation to clinical system design and manage complex interactions between applications being implemented and various patient care processes and workflows. </li><li style="text-align:justify">The AIA will prepare training sessions and assist in making oral and written presentations to project teams and management.</li><li>Display core customer service skills. </li><li>Work effectively and collaboratively with nursing colleagues, allied health professionals, physicians, department heads, and members of executive leadership.</li><li>Effectively utilize strong organizational skills.</li><li>Consistently display effective verbal and written communication skills. </li><li>Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint. </li><li>Completes other duties as assigned by department leadership.</li></ul></div></div>

Conway Medical Center

Laboratory Informatics Analyst

Identify, select and maintain equipment needed for utilization of the clinical systems, policy development and monitoring of process changes, operational/clinical committees in relation to clinical system design and manage complex interactions between applications being implemented and various patient care processes and workflows. The Clinical Informatics Analyst (CIA) functions as the clinical expert, educator, consultant, leader and researcher for nursing/allied health information systems and assist with any and all areas of Information Systems that they are competent to assist with.

<div><div><div><div style="text-align:justify"><div><strong>Position Summary:</strong><br/>The Clinical Informatics Analyst (CIA) functions as the clinical expert, educator, consultant, leader and researcher for nursing/allied health information systems and assist with any and all areas of Information Systems that they are competent to assist with.</div><div><br/><strong><u>Qualifications</u></strong></div><div></div><div><b>Education:</b></div><ul><li><div>Bachelor’s degree in one of the following required:</div><ul style="list-style-type:circle"><li><div>Bachelor of Nursing (BSN)</div></li><li><div>Health Science</div></li><li><div>Information Systems</div></li><li><div>Or closely related informatics field of study.</div></li></ul></li><li><div>Master’s degree in a closely related field preferred. </div></li></ul><div><strong>Experience:</strong></div><ul><li><div>A minimum of 2 years acute care hospital based experience required.</div></li><li><div>Experience with a variety of clinical software systems in acute care setting and/or ambulatory setting preferred.</div></li><li><div>Cerner experience strongly preferred</div></li><li><div>Knowledge of program development and administration preferred</div></li></ul><div><strong>Licensure/Certification/Registration:</strong></div><ul><li><div>Clinical Informatics Certificate by an accredited board (American Nurses Credentialing Center - ANCC) preferred.</div></li></ul><div><b><i><u>Duties & Responsibilities:</u></i></b></div><ul><li style="text-align:justify"><div>Responsible for the planning, development, implementation, maintenance, evaluation, and training of information system projects to improve the patient care process for stakeholders. </div></li><li style="text-align:justify"><div>Function as an internal consultant and resource to departmental personnel and will provide direction and education for all clinical information initiatives in accordance with the strategic objectives of the Department. </div></li><li style="text-align:justify"><div>Continually monitor and evaluate opportunities for technical innovations and enhancements, ensuring that the applications and systems utilized are consistent with professional standards of best clinical practice. </div></li><li style="text-align:justify"><div>Interpret, modify, analyze and design clinical systems, data, and information as well as implement applications, tools, processes, and structures that assist with the management of data in patient care and provision of health care.</div></li><li style="text-align:justify"><div>Additional responsibilities include providing systems support including hardware maintenance, trouble shooting, component replacement and repair, system monitoring and the installation and maintenance of software. </div></li><li style="text-align:justify"><div>Identify, select and maintain equipment needed for utilization of the clinical systems, policy development and monitoring of process changes, operational/clinical committees in relation to clinical system design and manage complex interactions between applications being implemented and various patient care processes and workflows. </div></li><li style="text-align:justify"><div>Prepare training sessions and assist in making oral and written presentations to project teams and management. </div></li><li><div>Work effectively and collaboratively with nursing colleagues, allied health professionals, physicians, department heads, and members of executive leadership.</div></li><li><div>Effectively utilize strong organizational skills.</div></li><li><div>Consistently display effective verbal and written communication skills. </div></li><li><div>Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint. </div></li><li><div>Display core customer service skills.</div></li><li><div>Completes other duties as assigned by department leadership.</div></li></ul></div></div></div></div>

Clinical Informatics Analyst

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Sales Tax Analyst (100% Remote Work)TaxValet

Laboratory Informatics AnalystConway Medical Center

Clinical Informatics AnalystConway Medical Center

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