You will make an impact in this position if you: • Program Strategy: identify pain points, build business cases, develop key initiatives and action plans• Data Driven: leverage internal and external data and benchmark to build insights and roadmap planning• Program Management: lead end to end program from building pilot plans to implementing scalable solutions• Cross-functional collaborations: align program strategies and directions with key stakeholders, influence cross-functional teams to work on the aligned directions You’ll impress us if you: • Have successfully run high impact programs aligning strategies and directions with varies levels and teams• Have good team spirit and work effectively with multiple cross-functional teams• Are motivated, curious, innovative, agile, a self-starter, and a multi-tasker• Have prior experience in ecommerce or retail, and/or customer/seller experience, or site experience Minimum Qualifications • Bachelor's or Master’s degree (Business or Technical field preferred)• 3+ years of experience in program operations, project management, operations management, or related area.• functions (logical, lookup and reference, math and trigonometry, etc.) & pivot tables• Experience performing quantitative and qualitative research and communicating results to leadership• Excellent personal task management skills and ability to handle multiple assignments• Must be comfortable in ambiguity and constantly evolving environment• Strong written and verbal communication skills