At a high level, the Product Support organization manages a wide variety of core business functions, including customer communication, technical troubleshooting, order processing, invoicing, maintenance contract administration, service facility oversight, inventory and warehouse management, global hardware distribution, technical publications, engine maintenance training, aftermarket forecasting, and fleet data analysis. Verify that the parts and tooling being ordered are correct and appropriate for the maintenance work being performed, apply the proper contractual coverage and pricing, secure complete and accurate purchase orders, and maintain clear, proactive communication with all stakeholders involved.