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This is an on-site, in-office role ideal for someone early in their manufacturing sales career who is eager to build strong customer relationships, learn technical products, and grow into a broader commercial role over time. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

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Inside Sales Representative – ManufacturingStaffBuffalo is working with a growing precision manufacturing organization in the Southtowns of Buffalo, NY to hire an Inside Sales Representative. This is an on-site, in-office role ideal for someone early in their manufacturing sales career who is eager to build strong customer relationships, learn technical products, and grow into a broader commercial role over time.This position supports a defined group of manufacturing customers within a collaborative, hands-on environment. You’ll work closely with a small sales leadership team and gain direct exposure to senior leadership while developing strong fundamentals in quoting, customer management, and internal coordination.Responsibilities<ul><li>Handle inbound and outbound customer communications in a professional, responsive manner</li><li>Enter RFQs, prepare quotes, and deliver pricing to customers</li><li>Process purchase orders, change orders, and expedite requests through internal systems</li><li>Maintain and grow long-term customer relationships</li><li>Identify cross-sell and upsell opportunities within existing accounts</li><li>Track opportunities, contacts, and activity within CRM and ERP systems (HubSpot experience preferred)</li><li>Forecast revenue by customer and territory; support quota tracking and pipeline development</li><li>Collaborate with Sales Leadership to support territory growth and customer retention</li><li>Escalate and help resolve customer concerns via phone or virtual meetings</li><li>Participate in ongoing training, conferences, and professional development opportunities</li><li>Work on-site daily at the Buffalo Southtowns facility</li><li>Occasional, planned national travel for conferences or customer visits</li></ul>Required Qualifications<ul><li>3+ years of B2B inside sales or customer-facing experience</li><li>Manufacturing or technical product exposure strongly preferred (entry-level manufacturing experience welcomed)</li><li>Experience working with ERP systems and CRM platforms</li><li>Strong data management and organizational skills</li><li>Excellent written and verbal communication abilities</li><li>High attention to detail and comfort working in a fast-paced environment</li><li>Reliable transportation for daily in-office work and occasional travel</li><li>Competitive, outgoing personality with a strong desire for professional growth</li><li>Interest in learning and openness to using AI tools in sales processes (preferred, not required)</li></ul>Education & Experience<ul><li>Associate’s degree in Business or a related field preferred</li><li>Equivalent manufacturing or sales experience considered in lieu of a degree</li></ul>Compensation & Benefits<ul><li>Hourly pay range: $29–$31/hour, based on experience</li><li>Annual sales incentive (non-commission role)</li><li>Health, Dental, and Vision Insurance with employer contribution</li><li>Health Reimbursement Account (HRA)</li><li>Employer-paid Life Insurance and Short- and Long-Term Disability</li><li>401(k) with employer contribution</li><li>Paid Vacation and PTO</li><li>Paid day off for your birthday</li></ul>StaffBuffalo Standard Disclaimer (Required): The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.#INDSBHIGH

StaffBuffalo

Inside Sales Representative

Business-to-Business (B2B)

Change Requests/Orders

Communication Skills

Compensation and Benefits

Conferences

Cross-Selling

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Retention/Renewal

Customer Support/Service

Data Management

Dental Insurance

Detail Oriented

ERP (Enterprise Resource Planning)

Healthcare Reimbursement

Inside Sales

Leadership

Life Insurance

Manufacturing

Manufacturing Technology

Military

Organizational Skills

Presentation/Verbal Skills

Pricing

Purchase Orders

Request for Proposals (RFP)

Revenue Forecasting

Sales

Sales Support

Team Player

Travel Planning

Up-Selling

Vision Plan

Writing Skills

Crelate

OTHER

Post-Sale Support: Manage the "full circle" of customer care, including handling quality claims, processing returns, and resolving delivery issues. This role is a vital link between our customers and our operations, managing the complete lifecycle of a sale from initial prospecting through to successful delivery.

Fenton Mobility is looking for a detail-oriented, proactive Inside Sales Representative to join our team. This role is a vital link between our customers and our operations, managing the complete lifecycle of a sale from initial prospecting through to successful delivery.Key Responsibilities<ul><li>Customer Communication: Manage high volumes of inbound and outbound phone calls and emails with professionalism.</li><li>Order Management: Accurately process customer and website orders into our system, ensuring all specifications and data are correctly logged.</li><li>Production Coordination: Act as a liaison between manufacturing and shipping departments to ensure orders are fulfilled correctly and delivered on time.</li><li>Sales Growth: Conduct customer prospecting to identify and qualify new business opportunities while nurturing existing client relationships.</li><li>Post-Sale Support: Manage the "full circle" of customer care, including handling quality claims, processing returns, and resolving delivery issues.</li><li>System Integrity: Maintain up-to-date and accurate records of all interactions and sales stages within the CRM.</li></ul>Qualifications & Skills<ul><li>Experience: Prior experience in a manufacturing or industrial environment is a major plus.</li><li>Technical Savvy: Proficiency in CRM software and standard office technology (email, order entry systems).</li><li>Detail-Oriented: Strong ability to multitask and manage complex order specifications without errors.</li><li>Communication: Excellent interpersonal skills with the ability to empathize with and resolve customer concerns.</li></ul>Schedule & Benefits<ul><li>Hours: Monday through Friday, 8:00 AM – 4:30 PM.</li><li>Paid Time Off (PTO): Generous PTO package and paid holidays.</li><li>Comprehensive Benefits: Competitive health, dental, and vision insurance options.</li><li>Retirement: 401(k) plan availability</li></ul>

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Inside Sales Representative StaffBuffalo

Inside Sales Representative Fenton Mobility Products Inc

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