Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met. In this role you will focus on the following duties: Field inbound sales calls, communicate and build relationships with our retail and big box customers, respond to requests for prices and quotations, administer complaints, scheduling of deliveries, and providing customer follow-ups.