With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. The AVP, Business Optimization, will partner closely with the Operations Leadership team, Claims, Service, Sales, Finance, Human Resources & Training, Compliance, IT, Legal, and external partners to optimize service delivery, strengthen governance, improve efficiency, and execute strategic transformation initiatives.