CONTRACTOR

FEED

UNKNOWN

The Inside Sales Representative will provide a high-level of customer service and support with an established customer base to include Program Management of key strategic accounts, providing exceptional service to maintaining and increasing sales of these accounts. Maintains paper and digital records/files for the respective department; *Periodically visits with customer to establish better business relationship.

<p><b>Job Description:</b><br/>Worksite: Onsite (7101 Imperial D. Waco, TX 76712)<br/><br/>Schedule: Mon-Fri (8-5 initially, 7-4 and 730-430 available upon training completion)<br/>This is not a contract-to-hire opportunity<br/>Top (3) Skills: Customer service, problem-solving, attention to detail<br/>Proficient in MS Office<br/>Interviews will be one round onsite (in-person)<br/>HM looking to interview ASAP!<br/><br/>The Inside Sales Representative will provide a high-level of customer service and support with an established customer base to include Program Management of key strategic accounts, providing exceptional service to maintaining and increasing sales of these accounts<br/>The Inside Sales Representative will demonstrate a particular focus on program/customer management. Handle a high volume of customer interaction<br/>Superior Excel, PowerPoint skills<br/>High volume of customer quotes price & delivery by phones, fax, or email<br/>Manage all aspects of order entry, stock management and purchase requirements for key customers<br/>Daily status and review of Key accounts orders, stocking levels and re-order points<br/>Assist company AES's LA management in forecasting revenue and GP of accounts<br/>Determining correct material based on customer requirements<br/>Obtaining quotes from vendors for material and outside processing<br/>Sales Order & Purchase order entry<br/>Assume responsibility of key house accounts<br/>Coordination with Outside Sales and Management; information & feedback<br/>Follow-up and communication with customers; status & delivery<br/>Initiate & follow-up on customer returns and problems (credits & complaints)<br/>Maintains paper and digital records/files for the respective department; *Periodically visits with customer to establish better business relationship<br/><br/><b>Skill/Knowledge:</b><br/>High school diploma or GED from an accredited institution<br/>Minimum 2 years of experience in an inside sales and/or customer service environment<br/>College degree from an accredited institution<br/>Previous experience working in fast-paced metals, distribution or manufacturing environment<br/>Knowledge and experience working with SAP desired<br/>Proficient in Microsoft Office applications, intranet and internet usage<br/></p>

Apidel Technologies

Inside Sales Representative I

Consulting

Customer Relations

Customer Support/Service

Detail Oriented

Distribution Services

Field Sales

High School Diploma

Inside Sales

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Order Processing

Price Quotes

Problem Solving Skills

Project/Program Management

Purchase Orders

Revenue Forecasting

Revenue Growth

Revenue Management

Sales

Strategic Accounts

partner Conrep

Promotes all aspects of the organization to include; selling parts, service, labor, customer service agreements and providing machine and sales leads while working to expand on the customer base in order to meet and exceed organizational goals. Ability to develop new sales opportunities including the development and execution of marketing campaigns, direct mail, and planned sales calls to qualify customer needs and buying intentions.

<h3>Description</h3><br/><div>This position is responsible for developing, qualifying, and maintaining contact with an assigned customer base and prospecting accounts with the purpose of providing Legendary Customer Service while increasing sales of parts and service solutions for Spray King. The Inside Sales Representative will also be responsible for managing direct mail and other targeted promotional campaigns.<br/><br/>The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.</div><br/><h3>Essential Functions</h3><br/><ul><li>Acts as the single point of contact for customers and performs needs analysis’s  on an ongoing basis to assist in determining needs and provide solutions to meet them while developing a strong, positive relationships</li><li> Proactively manages customer accounts within as assigned territory using various methods of contact in in a predetermined amount of touch-points and follow-ups as determined by leadership on an annual basis </li><li>Develops and qualifies equipment and/or parts and services leads and, where applicable, forward them to the outside sale in order to meet or exceed territorial and corporate business goals </li><li>Responds to customer needs in order to enhance the quality of customer service and satisfaction and promote a mutually beneficial relationship</li><li> Promotes all aspects of the organization to include; selling parts, service, labor, customer service agreements and providing machine and sales leads while working to expand on the customer base in order to meet and exceed organizational goals</li><li> Submits sales related reports and documentation in a timely basis in order to maintain the established business systems/processes </li><li> Creates and maintains accurate customer account information and machine population and provides accurate and timely input into the development, monitoring and control of sales forecasts and expenses </li><li> Performs ongoing personal development through goal setting on an annual basis intended to reinforce continuous improvement, leadership development and achievement towards company goals</li><li> Requires regular and punctual employee attendance</li><li> Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards</li><li> Performs other duties as assigned </li></ul><br/><h3>Knowledge, Skills, and Abilities</h3><br/><ul><li>Knowledge of applicable products and services in addition to accounting principles, budget preparation, and business acumen</li><li> Knowledge of CAT Machines - Spray King preferred</li><li> Ability to initiate and cultivate personal relationships within a business setting over the phone with a flexible communications style and active listening</li><li> Ability to develop  new sales opportunities including the development and execution of marketing campaigns, direct mail, and planned sales calls to qualify customer needs and buying intentions</li><li> Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales) </li><li>Excellent selling, negotiating, and closing skills with ability to build long term business relationships </li><li> Proficient with applicable business applications in addition to MS Office Word, Excel, Outlook, etc.</li><li> Ability to manage difficult and/or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments </li><li>Understands the implications of new information for both current and future problem-solving and decision-making </li><li>  Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems</li><li>Exceptional attention to detail</li><li>Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization</li><li>Exceptional organizational, multi-tasking, and time management skills with priority on meeting customer needs and achieving goals and objectives</li><li>Understands written sentences and paragraphs in work related documents, and communicates effectively in writing as appropriate for the needs of the audience </li><li>Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately </li><li> Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness </li><li> The ability to listen to and understand information and ideas presented through spoken words and sentences</li></ul><br/><h3>Requirements</h3><br/><div><strong>Education and Experience:</strong></div><ul><li>Minimum of three years’ of work-related skill, knowledge, or experience is required. Three to five years of experience preferred</li><li>High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred</li><li>Valid driver’s license required</li></ul><div><strong>Supervisory Responsibilities:</strong> </div><ul><li>None</li></ul><div><strong>Travel: </strong></div><ul><li>20%</li></ul><div><strong>Physical Requirements:</strong></div><ul><li>This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc. </li><li>This role frequently communicates with others, must be able to exchange accurate information in these situations </li><li>This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines</li></ul><div><strong>Work Environment:</strong></div><ul><li>This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions</li><li>Frequently works at fast pace with unscheduled interruptions</li></ul><div><strong>Disclaimer: </strong>Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.<br/><br/>#HOLTCAT<br/>#CAT<br/>#CATERPILLAR<br/>#HOLTMANUFACTURING<br/>#PRODUCTSUPPORT<br/>#SPRAYKING</div>

HOLT Manufacturing

Inside Sales Representative - Spray King - HOLT Manufacturing

Accounting

Budgeting

Business Processes

Business Skills

Business Solutions

Caterpillar Equipment

Communication Skills

Contact Management

Continuous Improvement

Copying Machines

Customer Service Evaluation

Customer/Client Research

Data Quality

Develop and Maintain Customers

Direct Mail

Documentation

Driver's License

Exceeded Sales Goal

Fax Machines

Interpersonal Skills

Leadership

Mail Processing

Manufacturing

Marketing Campaign

Mathematics

Microsoft Outlook

Microsoft Word

Multitasking

Needs Assessment

Negotiation Skills

Office Equipment

Parts Sales

Photocopy

Promotional Programs

Resolve Customer Issues

Retail

Revenue/Sales Reporting

Sales Closing Skills

Sales Forecasting

Sales Prospecting

Sales Qualification

Set Goals

Time Management

PinpointHQ

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Inside Sales Representative I Apidel Technologies

Inside Sales Representative - Spray King - HOLT Manufacturing HOLT Manufacturing

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