VP, Consumer Collections Pod Leader Bayview Asset ManagementVP, Consumer Collections Pod LeaderCoral Gables, FloridaFull timeLead and scale the team: Recruit, onboard, and ramp collectors over time; maintain coverage planning for shifts, queues, and peak periods; and ensure the pod has the right mix of skills, including early/mid/late-stage, bilingual, and escalations capabilities. This hands-on leader will drive day-to-day results, participate directly in call activity and escalated borrower engagement, and translate call-level learnings, borrower behaviors, and operational feedback into an informed loss mitigation strategy.
VP, Consumer Collections Pod Leader Silver Hill FundingVP, Consumer Collections Pod LeaderCoral Gables, FloridaFull timeLead and scale the team: Recruit, onboard, and ramp collectors over time; maintain coverage planning for shifts, queues, and peak periods; and ensure the pod has the right mix of skills, including early/mid/late-stage, bilingual, and escalations capabilities. This hands-on leader will drive day-to-day results, participate directly in call activity and escalated borrower engagement, and translate call-level learnings, borrower behaviors, and operational feedback into an informed loss mitigation strategy.
Collections Operations and Analytics Supervisor Tropical Financial Credit UnionCollections Operations and Analytics SupervisorMiramar, FLSummary: The Member Solutions Operations and Analytics Supervisor supports Tropical Financial Credit Union's mission of guiding members successfully through the financial marketplace by overseeing the daily operations of the Collections Department. Other duties may be assigned: Oversees, prioritizes, and supports collectors' activities; reviews account queues to ensure delinquent accounts and negative shares are worked effectively, efficiently, and in compliance with applicable regulations and policies.
Technical Support Engineer Collectors Universe, Inc.Technical Support EngineerBoca Raton, FL$41–$67 / hourYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. What You'll Do: Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes.
Technical Support Engineer Collectors Holdings, Inc.Technical Support EngineerBoca Raton, FL$41–$67 / hourYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. What You'll Do: Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes.