Vice President, Global Customer Experience & AI-Powered Support Zendesk IncVice President, Global Customer Experience & AI-Powered SupportNew York, NY$289,000–$433,000 / yearYou will build and govern a global, AI-orchestrated support model that combines intelligent automation, expert human support, knowledge operations, and premium services to deliver exceptional customer outcomes, improve retention, and establish Zendesk as the industry benchmark for AI-native CX. Scope: Global leadership across AI-Powered Resolution, Human-Assisted Technical Support, Premier Technical Support, Knowledge Operations, and the Zendesk on Zendesk Center of Excellence.
Manager, Customer Experience Professional Disposables International IncManager, Customer ExperienceWoodcliff Lake, NJ$105,000–$120,000 / yearThe Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, and customer-centric team culture of operational excellence. Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more.
Senior Manager, Customer Experience Ethos Technologies IncSenior Manager, Customer ExperienceNYRemote$122,000–$170,000 / yearWe''re looking for a leader who can build the CX processes, tools, and voice-of-customer channels we need to move from reactive problem-solving to a proactive customer experience engine: one that consistently identifies where we''re falling short and drives improvements forward, end to end. Own end-to-end synthesis of customer insight across Voice of Customer data, complaints, escalations, and input from other leaders - translating signals from across the business into one clear, prioritized point of view.
NewSr. Customer Experience Manager (US) PointClickCare Technologies IncSr. Customer Experience Manager (US)NYRemote$113,000–$126,000 / yearWith the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Customer Service Hospitality – Reservations | Online Aisles & AbroadCustomer Service Hospitality – Reservations | OnlineNew York, New York$45,000–$65,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
Vice President, Customer Experience Arcadia Power IncVice President, Customer ExperienceNY$160,425–$287,375 / yearFor today''s RMS energy solutions delivery function - the group directly responsible for delivering procurement, solar, tariff optimization, carbon advising, and other energy management services - it means evolving from an execution-heavy delivery arm into a technical, client-facing advisory layer that helps customers choose, use, and fully benefit from Arcadia''s product-centric energy solutions: today''s offerings, and the product-enabled, advisor-unlocked offerings still ahead. Take direct oversight of today''s procurement, solar, tariff optimization, carbon advising, and energy management services delivery, and lead its transition into a technical, client-facing advisory layer that helps customers adopt and benefit from Arcadia''s product-centric offerings.
Customer Service Representative Intelli-Tec Security LLCCustomer Service RepresentativeSyosset, NY$20–$24 / hourYou will be responsible for serving as a first point of contact for all internal and external customers’ inquiries and collaborate with both onsite facility managers and technicians to ensure smooth operations. As a Customer Service Representative, you represent Intelli-Tec Security Services by being the voice over the phone to provide solutions and ensure that customers feel their needs have been met.
Customer Service Representative Guild Mortgage CompanyCustomer Service RepresentativeNY$21–$23 / hourRegularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations.
Financial Services - Customer Tax Operations and Reporting - Tax Manager Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Tax ManagerNew York, NY$103,600–$235,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.
Customer Service Representative - Business Insurance Services Brown & Brown IncCustomer Service Representative - Business Insurance ServicesNY$20–$24 / hourHow You Will Contribute: Conduct high volume of customer contact via the phone, email, mail, and fax to promote and renew assigned coverage(s) to existing Pearl Insurance clients; sell ancillary product(s) to clients. The Customer Service Representative for Business Insurance Services is responsible for promoting and renewing assigned Pearl Insurance coverage(s) to existing clients over the phone and through email, mail, and fax.
Financial Services - Customer Tax Operations and Reporting - Tax Senior Manager Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Tax Senior ManagerNew York, NY$130,600–$343,600 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.
Remote Customer Service Agent/Travel Booker ExploreMore with FranRemote Customer Service Agent/Travel BookerArmonk, NYRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Experienced Manager, Strategic Projects, Accounting Advisory Services BDO USA PCExperienced Manager, Strategic Projects, Accounting Advisory ServicesNew York, NY$125,000–$145,000 / yearGathers information necessary from the client to execute on engagements; maintains a running list of information that is needed and follows up to gather information that is missing; organizes this information so it is easily accessible for the team and the client as applicable and creates, develops, and maintains strong business relationships with clients, both internal and external. Begins to understand how projects operate effectively when using a work plan that follows best practices of project management (breaking down projects into phases and tasks, estimating time/budget, setting milestones, managing dependencies, and measuring and reviewing progress).
Customer Service Representative Mr. Handyman Tri-CountyCustomer Service RepresentativeWayne, New Jersey$13–$15 / hourNeither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
Retail Sales Associate (In-Store Sales and Customer Service) AAA Club AllianceRetail Sales Associate (In-Store Sales and Customer Service)New York City, Kansas$14–$18 / hourYou will play an important role in delivering value to AAA members while supporting overall sales performance: Consistently promote and recommend AAA memberships, insurance referrals, and financial products. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.
AVP Customer Service & Transformation MetLife IncAVP Customer Service & TransformationNY$165,000–$220,000 / yearRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. This role is designed for a leader who understands the discipline of high-quality service delivery and can also envision, design, and implement a modern service framework that enables associates to do their best work while using technology, automation, data, and AI-enabled capabilities to improve customer outcomes and organizational performance.
Experienced Manager, Risk Advisory Services BDO USA PCExperienced Manager, Risk Advisory ServicesNew York, NY$130,000–$160,000 / yearJob Summary: The Experienced Manager, Risk Advisory Services is responsible for managing and delivering high value solutions to clients in the areas of Internal Auditing and internal control, including business risk assessment, business process improvement, Sarbanes-Oxley compliance, information technology audit control, financial and operational audit, business conduct and fraud/forensic investigations. Experience: Eight (8) years of experience within a public accounting firm or Fortune 1000 company performing Risk Assessments, internal audits, Sarbanes-Oxley Readiness services, internal control assessments, management consulting as a Financial, Operational or In Information Technology Subject Matter Expert, required.
Experienced Manager, Risk Advisory Services BDO International LtdExperienced Manager, Risk Advisory ServicesMelville, NY$130,000–$160,000 / yearJob Summary: The Experienced Manager, Risk Advisory Services is responsible for managing and delivering high value solutions to clients in the areas of Internal Auditing and internal control, including business risk assessment, business process improvement, Sarbanes-Oxley compliance, information technology audit control, financial and operational audit, business conduct and fraud/forensic investigations. Experience: Eight (8) years of experience within a public accounting firm or Fortune 1000 company performing Risk Assessments, internal audits, Sarbanes-Oxley Readiness services, internal control assessments, management consulting as a Financial, Operational or In Information Technology Subject Matter Expert, required.
Financial Services - Customer Tax Operations and Reporting - Tax Senior Ernst & Young Global LtdFinancial Services - Customer Tax Operations and Reporting - Tax SeniorNew York, NY$81,500–$178,300 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction.
Customer Service Associate - DinnerClose Shift Raising Cane's USA LLCCustomer Service Associate - DinnerClose ShiftFairfield, NJWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.