What Makes This Role Great: You will serve as a core strategic partner within our Customer FP&A team, directly shaping our retention strategy, optimizing customer lifetime value, and turning complex metrics into actionable insights that fuel global success. Customer Retention Analyst, Customer FP&A, Business Intelligence Modeling, Net Retention Rate, NRR, Customer Success Analytics, Net Promoter Score, NPS, Customer Lifetime Value, CLV, NetSuite, Oracle, Churn Analysis .