Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals; and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and general public. Educates employees on everyday general roofing best practices, leak-call investigations, repair procedures, customer service relations, roof investigations, and inspection techniques.