Regularly walk the property and check for areas of improvement; interact with customers/guests in a congenial and positive manner; Be visible to guests and employees; Position Requirements: Possess ability to interact positively with management, coworkers, customers/guests, vendors/suppliers, and the public to promote a team effort and maintain a positive and professional approach; Ability to seek out new and innovative ways to meet and respond to the needs and demand of diverse personalities; Ability to work regular schedule, follow directions, take constructive criticism, get along with co-workers, and supervisors, treat co-workers, supervisors, and guests with respect and courtesy, and refrain from abusive, insubordinate, and/or violent behavior; Possess ability to read and interpret documents such as safety, rules, operating and maintenance instructions, and procedure manuals. Coaching, mentoring and leading staff members to build a high performing team; Actively participate in, and lead, company management team meetings contributing to a positive team environment; Develop new and innovative ways to meet, and respond to, the needs and demands of the diverse customer base to increase participation in events, where applicable; Address customer/guest issues and consult/advise the General Manager about appropriate corrective action in a timely and professional manner; Work with other department heads on special projects assigned by the General Manager.