Troubleshooting and Operational Support : The candidate’s resume shall identify at least two examples in which they diagnosed and resolved a technical, configuration, permissions, data, workflow, application, or integration issue and shall identify the affected technology, problem encountered, candidate's personal troubleshooting actions, resolution, and resulting restoration or improvement of service. Transition, Documentation, and Knowledge Transfer : Candidate’s resume shall demonstrate at least one example documenting and transferring a SharePoint, Power Apps, Power Automate, or integrated Microsoft 365 solution for continued operation, administration, or maintenance by another developer, administrator, support team, platform owner, or operational organization.