Design, configure, and optimize end-to-end Finance and Procurement business processes within Dynamics 365 F/SCM(F&O), including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Product Information Management, Procurement and Sourcing, Vendor Management, and related workflows. Provide day-to-day functional support for Dynamics 365 users, investigating production issues, performing root cause analysis, coordinating defect resolution, and managing escalations with implementation partners and software vendors as needed.