The Manager of AI and Software Solutions is a member of the Technology and Business Intelligence team and leads the training, user support, and application administration that enable adoption and effective use of AI tools and organizational software across the organization and is responsible for development and maintenance of the SharePoint intranet site. Serve as the subject matter expert and support users to fully leverage United Way's core shared software tools and applications, including but not limited to Microsoft Office 365 applications, AI tools (ChatGPT, Microsoft Copilot, Claude), Asana, FormStack, DocuSign, etc.