RESPONSIBILITIESLead and scale a global, multi‑tier (L1/L2/L3) DevOps and SRE organizationDesign and operate follow‑the‑sun on‑call and support modelsOwn incident management, including Sev‑1/Sev‑2 incident command and executive communicationDefine and operate SLOs, SLIs, and error budgets across apps, workflows, events, and data pipelinesOversee DevOps practices for CI/CD, Kubernetes, IaC, automation, and cost optimizationEnsure reliable operation of event‑driven and telemetry pipelinesGovern and manage third‑party DevOps and SRE vendors, including SLAs and escalationsDrive operational maturity: postmortems, automation, reliability improvementsPartner with security on secure operations, incident response, and compliance readinessPLATFORMS IN SCOPEApplication Platforms: Kubernetes, containerized, EMS telemetry & controlWorkflow Orchestration: Fleet Manager, Power Automate, cross‑system workflowsEvent & Streaming: Microsoft Event Hub, Event streams, Kafka, RabbitMQData & Telemetry: Microsoft Fabric, Kusto, PostgreSQL, TimescaleDB, CassandraCI/CD & Infrastructure: GitHub Actions, Jenkins, Terraform, Helm, Ansible (Azure & AWS)IAM across Azure and AWSExperience with SalesForce, Snowflake will be a preferred plusTECHNICAL STRENGTHSKubernetes and container platforms in productionAzure (required), AWSEvent streaming and messaging systemsData pipelines and telemetry platformsPower pages, Power AutomateCI/CD, Infrastructure as Code, and automationObservability and incident troubleshooting at scaleOPERATIONAL EXPECTATIONSEscalation management for on‑call and major incidentsWillingness to work off‑hours when requiredComfortable making high‑impact decisions under pressureREQUIRED QUALIFICATIONS15+ years in DevOps, SRE, Platform Engineering, or Production Operations5+ years leading globally distributed engineering teamsProven ownership of 24x7, mission‑critical production platformsStrong experience managing third‑party vendors / managed service providersDeep hands‑on experience with Kubernetes, cloud platforms, and event‑driven systemsPREFERRED QUALIFICATIONSSolar Industry experience (Renewable)USE OF AI TOOLSAs a technology organization, Qcells expects team members to leverage AI models and AI‑assisted tools in their daily workflows where appropriate. POSITION DESCRIPTIONThe Senior DevOps & SRE Manager – Platform Reliability & Global Operations is a senior technical leader responsible for the reliability, scalability, security, and operational excellence of a complex, multi‑platform ecosystem spanning applications, workflows, event streaming, and data platforms.