Assist with planned and unplanned customer software deployments and AEON Knowledge Base updates, utilizing a matrix team of staff across DSI who provide expertise in web-based application and installation, AEON functionality, and AEON Account Management. Establish systems by planning, executing, installing, configuring, and testing PCs, servers, hardware, software, LAN, and WAN networks, operating and system management systems, and defining system and operational policies and procedures.