Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Tax Service is a leading tax preparation company with thousands of locations across the country, dedicated to helping hardworking Americans get the most out of their tax returns.