SKILL AND ABILITY TO: Work independently and in a team; perform client computer installations and peripheral configurations; account management, and security; troubleshoot communications, hardware and software problems and take effective action to resolve problems in a timely manner; use computers for writing and graphics; understand emerging technology and its application to improve services; help define the business requirement for departmental projects, and implement these projects; make sound decisions in a manner consistent with the essential job functions; operate assigned equipment; maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned office equipment; communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions; coordinate different requirements for multiple City departments establish and maintain effective working relationships with peers, superiors, vendor representatives and internal customers. KNOWLEDGE OF: Microsoft Windows, Microsoft Server, Active Directory, Distributed File System, Microsoft 365, Entra ID, WiFi, Virtualization platforms, Hyperconverged server, NAS (Network Attached Storage), MDM (Mobile Device Management), MDR (Managed Detection and Response), email security, VoIP, ERP (Enterprise Resource Planning) Finance system; principles, practices, terminology, and trends in GIS usage as applied to government organizations; client/server environment; and effective written and oral communications skills.