Technical skills: Hands-on experience supporting software lifecycle development; developing business requirements, user stories, acceptance criteria, and workflow documentation; supporting or participating in Agile development processes including backlog refinement, sprint readiness, and acceptance validation; ability to create conceptual business models, process flows, and functional specifications; facilitating requirements sessions, stakeholder meetings, and process design workshops; collaborating with technical teams including developers, administrators, and architects. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.