Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements • Ensure timely and efficient movement of resources according to work orders and/or resource schedules • Oversee all communications within specifically assigned area(s) • Receive or prepare work orders and work schedules • Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information • Recognize and mitigate a variety of issues encountered within the department and other work environments • Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources • Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency; • Compile statistics and reports on work progress. • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.