FULL_TIME

FEED

HOUR

As a Dispatcher, you’ll be responsible for coordinating service requests, prioritizing urgent calls, and ensuring technicians have accurate job details. As a family-owned business, we value work-life balance, long-term growth, and supporting our employees every step of the way.

At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a company that truly values its team, this is the opportunity for you!Why Choose Aiello?We offer more than just a job—we offer a career with a company that’s been trusted for over 90 years. As a family-owned business, we value work-life balance, long-term growth, and supporting our employees every step of the way.Here’s what you can expect:<ul><li>Competitive pay: $18–$22 per hour, plus performance-based bonuses</li><li>Generous paid time off, including holidays and even your birthday!</li><li>Full benefits package, including medical, dental, vision, short-term disability, and 401(k)</li><li>Paid training to set you up for success</li></ul>What You’ll Do:As a Dispatcher, you’ll be responsible for coordinating service requests, prioritizing urgent calls, and ensuring technicians have accurate job details. You’ll update customers throughout the day, maintain organized records, and help create an outstanding customer experience.Who We’re Looking For:<ul><li>Strong communication skills, both verbal and written</li><li>Proficiency in logistics and dispatching</li><li>Competence in using multi-line phone systems and data entry tools</li></ul>Apply today and become part of the Aiello family!Aiello Home Services is an Equal Opportunity Employer. AA/EOE.Powered by JazzHR

Aiello Home Services

Dispatcher - HVAC Service Experience

Communication Skills

Customer Experience

Data Entry

Detail Oriented

Establish Priorities

Logistics

Maintenance - HVAC

Maintenance Services

Organizational Skills

Presentation/Verbal Skills

Record Keeping

Telephone Skills

Writing Skills

partner JazzHR

UNKNOWN

ADAPTED_NOW

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. What you'll do: <ul><li>Schedule drivers and organize dispatch of all equipment for the branch</li><li>Assist in taking customer telephone orders for deliveries, pickups and service</li><li>Arrange for all emergency field repairs</li><li>Answer customer calls and review driver schedules in order to fulfill customer requests</li><li>Assist Inside sales team as needed</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>High School diploma or equivalent</li><li>Valid driver's license with acceptable driving record</li><li>Technical knowledge of DOT/Federal Motor Carrier rules and regulations</li><li>Diligent attention to safety</li><li>Strong ability to multitask in a fast-paced environment</li><li>Superior customer service, teamwork and verbal/written communication skills</li></ul> This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: <ul><li>Paid Parental Leave</li><li><a href="http://jobs.unitedrentals.com/creative/culture" rel="nofollow noopener noreferrer" target="_blank">United Compassion Fund</a></li><li>Employee Discount Program</li><li>Career Development & Promotional Opportunities</li><li>Additional Vacation Buy Up Program (US Only)</li><li>Early Wage Access through Payactiv (US Hourly Only)</li><li>Paid Sick Leave</li><li>An inclusive and welcoming <a href="https://jobs.unitedrentals.com/about-us/inclusion" rel="nofollow noopener noreferrer" target="_blank">culture</a></li></ul> Explore our comprehensive U.S. <a href="http://unitedrentalsbenefits.com/" rel="nofollow noopener noreferrer" target="_blank">benefit offerings</a> For Canadian benefits, <a href="https://unitedrentalsbenefitscanada.com/" rel="nofollow noopener noreferrer" target="_blank">click here</a> United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces.
Building a better future is our commitment to the people and communities we serve. 
United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com.

Our Customers
Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry.

Our Mission
Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future.

Our Values
Safety First
Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first.

A Passion For People
Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork.

Visible Leadership
Lead by example in every business decision and action, with a sense of humility and responsibility.

Customer-Driven
Support the best interests of our customers and develop better ways for them to succeed at their jobs.

Absolute Integrity
Always do the right thing, honor commitments and ensure appropriate corporate governance.

Community-Minded
Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly.

Continuous Innovation
Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service.

Sustainability
Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.


Dispatcher Jobs in Groton, CT

Resume Resources

Get noticed by top employers!

Dispatcher Jobs in Groton, CT

Dispatcher - HVAC Service Experience Aiello Home Services

Dispatcher United Rentals

Resume Resources