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We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.
Do you have strong organizational, customer service, and problem-solving skills? Call our main phone number anytime and you will be provided with 24 hour service 365 days a year, from a real person.
Bolingbrook, Illinois30+ days ago
This position requires you to have exceptional proactive communication skills with internal and external customers, including promptly resolving issues with pickup and delivery, monitoring check call completion, activity documentation, and overall promoting a professional workplace attitude in a fast-paced environment.Job Description:.
- Monitor loads assigned to drivers, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers; problems normally include truck mechanical problems, traffic or weather issues, or customer-directed shipment changes.
2 + years of experience in customer service, schedule coordinating, dispatching or project coordinating, or equivalent combination of education and experience. Dispatching experience HVAC, plumbing, electrical, construction or similar industry experience desired, but not required.
li>Maintains route documentation and records (relevant contract requirements, customer information, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents.
Lombard, Illinois30+ days ago
p style="margin:0px">Roto-Rooter, America’s premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider.
Harwood Heights, IL23 days ago
What you will do: The Office Administrator/Dispatcher is a pivotal role within the Service Delivery department, responsible for the effective coordination and scheduling of service and maintenance activities for Field Service Technicians and customers. This position ensures the timely flow of information and resources, contributes to operational efficiency, and plays a key role in delivering exceptional customer service.
Downers Grove, IL18 days ago
p>Job Responsibilities: - Planning, organizing, leading, and controlling the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the client.
- Allocating technician and workshop time and resources to facilitate maximum productivity in accordance with policy and the technician skill level required.
Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients. Minimum 2 years of proven experience as dispatcher or relevant position.
Monitor drivers throughout their routes • Communicate specific instructions to drivers in the field regarding passenger pick-ups and drop-offs • Assist with investigating and resolving customer concerns • Monitor traffic flow and send out alerts as needed • Record incidents for vendor follow-up • Support Lost and Found process. The companys 5500 team members operate 4000 vehicles across 55 U.S. locations, providing safe, reliable, and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents.
Northlake, Illinois19 days ago
li>This position requires you to have exceptional proactive communication skills with internal and external customers including resolving issues with a timely pickup and delivery, check calls, activity documentation, and overall promoting a professional work attitude in a fast-paced environment. Responsible for professional, timely, and effective internal and external driver interaction via phone calls and system messages, by building and maintaining a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity.
North Aurora, Illinois20 days ago
div>Apex Companies provide a full-service, cross-solution approach for material handling industry customers, offering expertise in warehouse and industrial facility design, integration of material handling solutions, and optimization of efficiency.
Arlington Heights, IL30+ days ago
Job overview and responsibilities: The Dispatcher is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers.
Required abilities include clear speaking and active hearing for telephone, radio, and in person communication, using close and distance vision when reading documents and monitoring screens, and performing frequent tasks with repetitive fine motor skills, such as typing, writing, and operating dispatch systems and equipment. Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database.
Lockport, Illinois16 days ago
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. NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.
The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration.These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. Under general supervision, manages dispatching operations for a city department directing staff engaged in monitoring communications, and dispatching vehicles, road service repair, equipment and personnel to support departmental operations; and performs related duties as required.
p>Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.
Sandwich, Illinois26 days ago
Fun company events and team culture
Ready to Run the Command Center?
If you enjoy solving puzzles, managing moving parts, and helping a team of Home Service Heroes deliver incredible service to the community, we’d love to meet you.
Apply today and help us keep our heroes saving the day — Just In Time.
Compensation: $15.00 - $20.00 per hour
. Resourceful Problem Solver – able to locate answers using company tools, training materials, and internal resources before escalating questions to teammatesExperience That Helps
Experience in the trades is not required — we’re happy to train the right person.
Helpful skills include:
Microsoft Office and professional email communication.