OTHER

FEED

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! • Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! •15 days of paid time off •4 medical plan options including an HSA with employer contribution & match program •401(k) with an employer match •Paid holidays •Employee Assistance Program with free counseling services. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. • Dispatch calls to routes based upon designated route and driver location. • Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. • Distribute, collect and review route sheets for proper days end data entry. • Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. • May perform some additional responsibilities as assigned by the Operations Manager.] • Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. • Works with routing specialists to optimize routes. • Fields incoming calls / emails from customers. • Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. • Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. • Records and document information from drivers and distributes to appropriate departments. • Communicates with maintenance shop personnel. • Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: • Completion of high school. Post-secondary courses or diploma would be considered an asset. • 1-2 years in a transportation, dispatch or customer service role required. • Strong communication and interpersonal skills. • Strong customer focus. • Proven ability to multi-task & ability to prioritize tasks. • Proficient in MS Outlook, Excel, Word. • Knowledge of industry an asset. • Advanced skill level with software applications and word processing accuracy including adequate typing speed. • Required to work extended hours including occasional weekends. • Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. • Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

GFL Environmental, Inc

Dispatcher

Call Centers

Candidate Screening

Communication Skills

Customer Relations

Customer Satisfaction

Customer Support/Service

Data Entry

Documentation

Employee Assistance Plan

Establish Priorities

Health Plan

Identify Issues

Interpersonal Skills

Logistics

Maintenance Services

Microsoft Excel

Microsoft Outlook

Microsoft Word

Multitasking

Operations Management

Policy Development

Problem Solving Skills

Sales Operations

Secondary School

Telephone Skills

Broadbean

UNKNOWN

ADAPTED_NOW

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service.

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. What you'll do: <ul><li>Oversee dispatch of drivers within the metro-area to maximize efficiency and customer delivery responsiveness</li><li>Monitor driver progress and adjust schedules as pick-up and delivery orders come in</li><li>Maximize truck loads outbound and inbound</li><li>Optimize use of overtime and outside haulers to deliver superior customer service</li><li>As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time</li><li>Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication</li><li>Perform all safety inspections within company and governmental policies</li><li>Other duties assigned as needed</li></ul> Requirements: <ul><li>High School diploma or equivalent</li><li>Valid driver's license with acceptable driving record</li><li>Technical knowledge of DOT/Federal Motor Carrier rules and regulations</li><li>Diligent attention to safety</li><li>Ability to multitask in a fast-paced environment</li><li>Strong leadership, organization and communication skills</li></ul> This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: <ul><li>Paid Parental Leave</li><li><a href="http://jobs.unitedrentals.com/creative/culture" rel="nofollow noopener noreferrer" target="_blank">United Compassion Fund</a></li><li>Employee Discount Program</li><li>Career Development & Promotional Opportunities</li><li>Additional Vacation Buy Up Program (US Only)</li><li>Early Wage Access through Payactiv (US Hourly Only)</li><li>Paid Sick Leave</li><li>An inclusive and welcoming <a href="https://jobs.unitedrentals.com/about-us/inclusion" rel="nofollow noopener noreferrer" target="_blank">culture</a></li></ul> Explore our comprehensive U.S. <a href="http://unitedrentalsbenefits.com/" rel="nofollow noopener noreferrer" target="_blank">benefit offerings</a> For Canadian benefits, <a href="https://unitedrentalsbenefitscanada.com/" rel="nofollow noopener noreferrer" target="_blank">click here</a> United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 49 states and 10 Canadian provinces.
Building a better future is our commitment to the people and communities we serve. 
United Rentals, Inc. is the largest equipment rental company in the world. The company has an integrated network of 1,186 rental locations in North America and 11 in Europe. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 18,500 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 3,800 classes of equipment for rent with a total original cost of $14.18 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Conn. Additional information about United Rentals is available at unitedrentals.com.

Our Customers
Our diverse customer base includes construction and industrial companies, utilities, municipalities, government agencies and independent contractors. Most of our customers align with three categories: approximately 50% are non-construction, such as industrial; 46% are non-residential construction; and 4% are residential. We provide every customer with access to the best people, equipment and solutions in the industry.

Our Mission
Deploy the best people, equipment and solutions to enable our customers to safely build a better and stronger future.

Our Values
Safety First
Act, and require others to act, in a manner that puts the safety of our employees, customers and communities first.

A Passion For People
Build a diverse workplace that challenges all employees to grow professionally and embrace teamwork.

Visible Leadership
Lead by example in every business decision and action, with a sense of humility and responsibility.

Customer-Driven
Support the best interests of our customers and develop better ways for them to succeed at their jobs.

Absolute Integrity
Always do the right thing, honor commitments and ensure appropriate corporate governance.

Community-Minded
Be an outstanding corporate citizen and a good neighbor in every sense by being helpful, respectful, law-abiding and friendly.

Continuous Innovation
Contribute to a culture of innovative thinking that empowers employees to improve quality, efficiency and customer service.

Sustainability
Engage in practices that lead to positive change by encouraging social accountability and environmental responsibility.


Dispatcher Jobs in Newark, OH

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Dispatcher Jobs in Newark, OH

Dispatcher GFL Environmental, Inc

Area Dispatcher United Rentals

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