Excellent communication skills, both written and verbal, and the ability to communicate clearly and concisely in stressful situations Strong decision-making and problem-solving skills with the ability to think critically and make quick, informed decisions under pressure Ability to remain calm and composed in emergency situations and to provide clear and concise instructions to callers Proficiency with computer systems, including office software and emergency dispatch software Experience with radio communication systems and other dispatch technology is preferred Ability to work independently and as part of a team to ensure a cohesive and effective emergency response Ability to maintain confidentiality and discretion when handling sensitive information Commitment to providing excellent customer service to all members of the campus community and guests Ability to work a flexible schedule, including nights, weekends, and holidays, as needed. The Campus Safety department at CSB and SJU offers a competitive and comprehensive benefits package for full-time employees, including: Health, Dental, and Vision Insurance 18 Paid Holidays Annually Generous Vacation and Sick Leave Life and Long-Term Disability Insurance Tuition Remission for Eligible Dependents Employer Contributions to a Retirement Plan Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more.