Dispatcher/Customer Experience Coordinator 2nd. Shift GSM ServicesDispatcher/Customer Experience Coordinator 2nd. ShiftGastonia, NCYour responsibilities will include: • Answering and directing incoming customer calls with professionalism and care • Making outbound follow-up calls for service and sales opportunities • Scheduling service and sales appointments efficiently • Taking and relaying accurate phone messages • Providing helpful information and support to customers • Assisting with general administrative and clerical tasks • Ordering parts needed for service repairs • Confirming appointments for multiple divisions • Participating in the on-call phone support rotation for weekends and holidays • Debriefing service appointments and ensuring accurate communication across teams. Qualifications: • 1 year of customer service or customer experience preferred • Professional and positive personal presentation • Strong attention to detail and organizational skills • Ability to take initiative and work reliably in a fast-paced environment • Excellent verbal and written communication skills with customers and team members • Strong multitasking ability in a dynamic environment • Good interpersonal and problem-solving skills • Proficiency with computer systems and common office software (MS Word, Excel, Outlook) • Ability to read and write English at a high school level.
HVAC Service Dispatcher Horne Heating & Air ConditioningHVAC Service DispatcherBelmont, NC$22–$25 / hourIf you are looking for an opportunity where your communication, organization, and problem-solving abilities directly contribute to team success and customer satisfaction, Horne Heating and Air Conditioning offers the stability, flexibility, and support to help you build a rewarding long-term career. As an HVAC Service Dispatcher, you will coordinate technician schedules, manage incoming service requests, and help ensure the daily operation of the service department runs efficiently and profitably.
HVAC Service Dispatcher Horne Heating and Air Conditioning IncHVAC Service DispatcherNC$22–$25 / hourIf you are looking for an opportunity where your communication, organization, and problem-solving abilities directly contribute to team success and customer satisfaction, Horne Heating & Air Conditioning offers the stability, flexibility, and support to help you build a rewarding long-term career. As an HVAC Service Dispatcher, you will coordinate technician schedules, manage incoming service requests, and help ensure the daily operation of the service department runs efficiently and profitably.
Gas Distribution Dispatcher I Enbridge IncGas Distribution Dispatcher IGastonia, NCThis role is responsible for dispatching both company-initiated and customer-generated requests, including high-priority emergency situations such as gas leaks, gas odors, damaged lines, fires, and explosions. 1-2 years' directly-related experience (Directly Related Experience includes: Education, Retail/Customer Service; Public Safety Services, Field Service Operations, Transportation, and/or Logistics Planning experience).
Central Transportation Dispatcher Gaston County GovernmentCentral Transportation DispatcherGaston County, NC$16.88–$20.04 / hourp>It is the mission of Gaston County ACCESS Central Transportation to enhance the quality of life for the citizens and of Gaston County by providing timely, cost efficient, high quality, general public and human service transportation. Provide general or directional information to the public; interprets departmental or County policies and procedures; receives and screens telephone calls resolving inquiries or complaints for the Lead Dispatcher.
Dispatcher/Customer Service Representative GSM ServicesDispatcher/Customer Service RepresentativeGastonia, NCOur focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC, and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability. Key Responsibilities: Serve as the primary telephone contact for all Residential customers during the service process, including updating records, setting appointments, and following up on issues.