Indianapolis, IN30+ days ago
p>Essential Functions: • Scheduling drivers to make freight delivery or collect shipments and packages • Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests • Planning predetermined routes for drivers • Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time • Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need • Maintaining a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times • Monitoring truck repairs and maintenance schedules • Logging vendor complaints or concerns • Answering phone calls from vendors, customers, and management and helping them as needed • Other duties as requested.
SKILLS/COMPETENCIES:
• Strong aptitude for time management • Excellent understanding of local and state traffic laws and regulations • Ability to make quick changes in routing • Strong interpersonal skills • Ability to prioritize and multitask • Deep understanding of computer software and technologies • Able to read, write and speak English.