Knowledge of: Thorough knowledge of animal control services; principles of supervision; work planning, assignment of duties, and program review methods; laws governing animal services and shelter opera¬tions; codes and regulations applicable to programs relating to animal services including laws and regulations governing licensing, impounding, care and disposal of animals; working knowledge of working in a professional police business unit. Skill in: Preparing clear, concise and complete analysis, proposals, reports and other written materials; maintaining accurate records and meeting critical deadlines; researching and analyzing complex problems, evaluating varied information and data, either in statistical or narrative form, and exercising sound judgment within established guidelines; establishing and maintaining effective working relationships, and working collaboratively with diverse individuals and groups contacted in the course of work.