NewOnsite VIP Support Team Member TalentBridgeXOnsite VIP Support Team MemberWashington D.C., District of ColumbiaThe ideal candidate will possess strong hands-on technical troubleshooting skills, excellent customer service abilities, and the communication skills necessary to clearly explain technical issues and solutions to senior leadership, both verbally and in writing. In addition, the position will support asset management activities involving government-furnished equipment (GFE), ensuring equipment is properly configured, tracked, maintained, and available when needed.
Tier 2 Desk Side Support Specialist Ignite ITTier 2 Desk Side Support SpecialistWashington, DCThis role requires strong troubleshooting skills, excellent customer service, and the ability to work collaboratively with infrastructure teams to resolve complex technical issues. Associate's degree in Information Technology, Computer Science, or a related discipline and/or 4+ years of progressively responsible experience in IT support and administrative roles.
SIGINT Analyst (Ops Support Team) (SkillBridge Intern) - 29468 Huntington Ingalls Industries IncSIGINT Analyst (Ops Support Team) (SkillBridge Intern) - 29468Fort Meade, MDThe Skillbridge intern will train as a SIGINT Analyst (Operations Support Team) within the HII Mission Technologies, reporting to a designated HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and coordinating with field personnel while maintaining required security protocols and technical proficiency. HII Mission Technologies Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII.
Associate Tech Support Analyst UnitedHealth Group IncAssociate Tech Support AnalystWashington D.C., DC$28.94–$51.83 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As an Associate Technical Support Analyst, you will be tasked with providing level 2, desktop support, troubleshooting hardware and software issues on desktop, laptop and tablet computers both remotely and face-to-face at our walk-up locations.
macOS Customer Support Engineer - SBG Document Storage Systems IncmacOS Customer Support Engineer - SBGArlington, VAIdeal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide.
Deskside Support Technician Science Applications International CorpDeskside Support TechnicianWashington, DC$40,001–$80,000 / yearThis role supports end users with workstation hardware, software, and enterprise platforms, including specialized support for executive leadership requiring white_glove service. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services.
Journeyman Computer User Support Specialist Empower AI Inc.Journeyman Computer User Support SpecialistWASHINGTON, Washington, DC.Full timeThe Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA’s IT infrastructure, applications, and programs supported in the environment.
PC Support Technician III Integrated Resources, IncPC Support Technician IIIMarylandContractorDiagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.• Tech will support MAC as well as Windows environments• High School Diploma with 5 to 7 years' experience• Provides basic troubleshooting assistance and ticket resolution for personal computer users.•
Senior Operations Support SME Darkblade Systems, LLCSenior Operations Support SMEAnnapolis Junction, Maryland$110,000–$210,000 / yearFull timeThe Senior Operations Support SME will provide operational and technical support within a fast-paced mission environment, troubleshooting system issues, supporting users, maintaining operational continuity, and coordinating with customer teams and stakeholders. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.
System Administrator - 3 (Storage Support) AkinaSystem Administrator - 3 (Storage Support)Annapolis Junction, MarylandDescription : The System Administrators must provide Storage Support - the sustainment of the entire storage environment for two geographically dispersed locations, including support for a heterogeneous environment compromised of multi-vendor high performance storage platforms, mass storage subsystems, fiber channel interconnection fabrics, and supporting software in a complex computing environment. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Technical Support Analyst II Alertus TechnologiesTechnical Support Analyst IIBaltimore, MDAs the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus.
Macos Customer Support Engineer - SBG DSS Inc.Macos Customer Support Engineer - SBGArlington, VAIdeal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide.
Tier Three Technical Support Science Applications International CorpTier Three Technical SupportAberdeen Proving Ground, MD$160,001–$200,000 / yearThe goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy''s environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. SAIC is seeking a Senior (Tier 3) Technical Support Analyst, with in-depth Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC).
NewTier Two Technical Support Science Applications International CorpTier Two Technical SupportAberdeen Proving Ground, MD$120,001–$160,000 / yearThe goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy''s environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. SAIC is seeking a Journeyman Tier Two Technical Support Analyst with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC).
NewDeskside Support Specialist | Secret Clearance IBSS CorporationDeskside Support Specialist | Secret ClearanceWashington, DC$70,000–$90,000 / yearIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. The Deskside Support Specialist will troubleshoot escalated incidents, manage endpoint systems, assist with user account administration, and help maintain infrastructure supporting NTIA's secure network environment.
Momentum Financials Functional Support Analytics and Insights Engineer II Consultant (TS/SCI w/ Polygraph) Deloitte Touche Tohmatsu LtdMomentum Financials Functional Support Analytics and Insights Engineer II Consultant (TS/SCI w/ Polygraph)Arlington, VA$97,700–$162,800 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
User Support Specialist SercoUser Support SpecialistAnnapolis, MDThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Tier 2 - Hardware Technician (Hardware Store Support) Totally Joined For Achieving Collaborative TechniquesTier 2 - Hardware Technician (Hardware Store Support)Washington, District of ColumbiaTotally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government. TJFACT is seeking a reliable and detail-oriented Tier 2 – Hardware Technician (Hardware Store Support) in support of our US Department of Treasury, Office of the Comptroller of Currency (USDT – OCC) client.
HSPD-12 Helpdesk-Customer Support Global Resource SolutionsHSPD-12 Helpdesk-Customer SupportWashington, DCJob Description: Summary: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. More specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment.
Customer Support Senior AHU Technologies IncCustomer Support SeniorWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.