Supports transportation management with the coordination and management of the University's comprehensive transit programs which includes high volume transactions for campus daytime and evening shuttles, campus charters, Lyft program, and CTA. Provides day-to-day support of customer complaints, in-person and by phone, and promptly responds to email inquiries through the parking and bus email inboxes and Wufoo request forms for service, charters, citations, permit requests or cancelations, and main quadrangle access.