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This role bridges commercial, operational, and technical functions to grow online revenue, improve customer experience, and ensure seamless integration between ecommerce platforms, marketing, and manufacturing/fulfillment operations. Built for performance with quality to last, Ventrac equipment is ideal for golf course turf management, sports fields, collegiate campuses, residential and commercial property maintenance, and public green spaces.

YEAR

Customer Support Specialist III, E-commerce - Ventrac Sponsorship: Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future. Who Are We:      Ventrac, located in Orrville, Ohio, is a division of The Toro Company. Ventrac is a premier innovator of equipment for turf and landscape grounds management, sidewalk snow removal, and specialty grounds care maintenance. Built for performance with quality to last, Ventrac equipment is ideal for golf course turf management, sports fields, collegiate campuses, residential and commercial property maintenance, and public green spaces. #LI-Ventrac Your Opportunity: The E‑commerce Customer Support Specialist oversees the strategy, execution, and optimization of digital commerce channels. This role bridges commercial, operational, and technical functions to grow online revenue, improve customer experience, and ensure seamless integration between ecommerce platforms, marketing, and manufacturing/fulfillment operations. Work Location: This opportunity is based out of Orrville, Ohio. The current team works 5-days on campus. Fully remote is not available for this opportunity. Typical office environment as it pertains to lighting, temperature, and noise level when in administrative/operations offices. What Will You Do? Key Responsibilities: In order to grow and build a successful career with The Toro Company, you will be responsible for: Develop and execute the company's ecommerce platform aligned with sales, marketing, and manufacturing goals. Identify new online growth opportunities, marketplace expansion, customer segments, and digital sales channels. Lead cross-functional initiatives, ensuring alignment across IT, marketing, product management, supply chain, and customer service. Manage ecommerce platforms and collaborate with developers or external agencies on enhancements and merchandising. Resolve phone & email inquiries relating to parts specifications and product availability, process returns/exchanges; perform invoicing. Assist customers with technical support, credit card issues, and checkout friction. Serve as a backup to the order services team. Facilitate digital pricing strategies in collaboration with sales and finance teams. Partner with manufacturing, logistics, and warehouse teams to ensure inventory accuracy, lead times, and operational readiness for ecommerce orders. Help develop e-commerce-friendly fulfillment processes, packaging standards, and service level expectations. Monitor order accuracy, on-time delivery, and customer satisfaction metrics. What Do You Need? To be considered for this role, an individual should meet the following minimal requirements: HS Diploma or GED equivalent required. 5-7 years experience in ecommerce management, program management, or digital operations in manufacturing. Successfully demonstrate strong written and verbal communication skills, including phone communication skills. Professional interpersonal skills utilizing patience and empathy while assisting customers with inquiries and technical assistance. Exhibit initiative and be a team player who supports company objectives and culture. Ability to read, understand and interpret mechanical and operational information effectively. Self-motivated individual who understands the importance of creating and maintaining a positive, memorable customer experience. Knowledgeable with Microsoft Suite, CRM, and Internet. Preferred: Bachelor's degree in Business, Marketing, Supply Chain Strong understanding of ecommerce platforms, data integration, and online merchandising. Advanced product knowledge with tractor equipment, accessories, and components. Excellent project management and cross-functional skills in a manufacturing environment. What Can We Give You? At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top-tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including: Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment. Location - Located in the heart of Orrville, a small town with a busy manufacturing industry, we have a family-like work atmosphere. We are around 10 minutes from U.S. Route 30 and Route 585 for easy travel. Onsite amenities - With two onsite cafes and large break rooms, we have a convenient and comfortable area for breaks and lunches. We have around 350 employees and are always growing. We have newer, high-quality facilities (built from 2014-2018) and an exceptionally clean manufacturing work environment. Wellness - In addition to physical wellbeing, The Toro Company offers a variety of mental health, financial health, and other types of resources to every full-time employee. Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community. Growth Opportunities - TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples. * Competitive Salary - A reasonable estimate of the annual pay range is between $65,000-$70,000 year. Salary will be determined by experience and qualifications. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics. If you need to, you can access your pay early with the daily pay app. At The Toro Company, we are committed to fostering a secure and trustworthy recruitment experience for our applicants. Recruitment fraud is a growing concern for job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. All legitimate job opportunities must be applied for directly through our official careers page at jobs.thetorocompany.com or via Workday, our applicant tracking system. The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees. #LI-Onsite

Ideas and ideals. That's life at Toro. Be a part of a company that delivers a surprising array of products for markets around the globe. You play a role to help customers make the outdoors more beautiful and functional…from the world's top golf courses, Super Bowl stadiums, public venues like Walt Disney World® and the Indianapolis Motor Speedway®, beautiful mountainous vineyards…all the way to some of the best-looking yards in your own neighborhood. Watch your ideas grow in a place where you can put down roots…with a culture founded on lasting values that guide how we treat one another and our customers. At The Toro Company, you'll find a world of opportunities to work hard and contribute your best. And the freedom to take time for the people and pursuits that make life richer. Contribute your ideas and share our ideals. That's life at Toro. Headquartered in Bloomington, MN, The Toro Company (<a href="http://phx.corporate-ir.net/phoenix.z ?c=62289&p=irol-irhome" target="_blank">TTC</a>) delivers innovation around the globe through a surprising array of products. For nearly 100 years, our ideas have transformed the way professionals and homeowners create beautiful outdoor environments. An excellent reputation, strong brands, ethical business practices, and a culture founded on trust and respect are ideals shared by our employees. With annual revenue of approximately $1.8 billion, Toro consistently delivers strong financial performance and market leadership. More than 4,400 global employees form a strong community with a world of opportunities to learn and contribute. We are proud to be an Equal Opportunity Employer.

The Toro Company

Customer Support Specialist III - Ecommerce

Billing

Commercial Real Estate

Communication Skills

Corporate Policies

Course Coordination

Credit Cards

Cross-Functional

Customer Experience

Customer Relationship Management (CRM)

Customer Satisfaction

Customer Support/Service

Finance

Genetics

Groundskeeping

Interpersonal Skills

Logistics

Manufacturing

Manufacturing Operations

Market Segmentation

Marketing

Merchandising

Metrics

Microsoft Product Family

Military

Online Product Merchandising

Performance Metrics

Policy Development

Presentation/Verbal Skills

Product Management

Product Pricing

Project/Program Management

Property Maintenance

Psychiatry and Mental Health

Residential Real Estate

Returns Processing

Revenue Growth

Sales

Sales Prospecting

Sports

Supply Chain

Team Player

Technical Support

Telephone Skills

Time Management

Volunteer Experience

Warehousing

Writing Skills

eCommerce

eCommerce (B2X) Marketing

eCommerce Sales

ADAPTED_NOW

Must be able to perform physical requirements of the position including but not limited to frequent standing, bilateral reach, and handling ability; constant fingering and pinch grip; requires frequent ability to lift/carry up to 25 lbs. may require shoulder height reaching with either hand and firm grasp; frequent bending; may squat; requires frequent ability to push/pull less than 25 lbs.

Goodwill Industries of Greater Cleveland and East Central Ohio is hiring part-time eCommerce associates to join our North Canton, Ohio, team.In this role, you will perform functions related to selling and shipping collectibles in the eCommerce department.<div>Our team supports Goodwill's job skills training and employment services by identifying valuables and selling them online. As part of Goodwill's eCommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations.<ul><li>Monday-Friday day shift schedule!</li><li>You can earn bonuses by hitting your goals!</li><li>We offer amazing benefits, including paid time off, paid holidays, and great medical, dental, & vision benefits that are truly affordable.</li><li>You can even start investing in your future with our retirement plan options!</li></ul>Basic Requirements<ul><li>High school graduate or equivalent required.</li><li>Must have a valid driver's license and automotive insurance. Must regularly provide the agency with proof of valid automotive insurance. Employees who utilize an agency vehicle must submit to a BMV check.</li><li>Primarily works in a warehouse setting.</li><li>Must be able to perform physical requirements of the position including but not limited to frequent standing, bilateral reach, and handling ability; constant fingering and pinch grip; requires frequent ability to lift/carry up to 25 lbs.; may require shoulder height reaching with either hand and firm grasp; frequent bending; may squat; requires frequent ability to push/pull less than 25 lbs. Must be available to work weekends, nights, and holidays as required.</li></ul>Join our team and learn skills related to posting, selling, and shipping online in this exciting and growing business!Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Background check required.</div>

Goodwill Industries of Gr. Cleveland & East Central Ohio

Retail Associate - eCommerce Team Member

Auto Insurance

Driver's License

Funding

High School Diploma

Lift/Move 25 Pounds

Physical Demands

Retail

This position is an integral part of our Product Team, accordingly, this individual will be responsible for maintaining and creating product listings with correct vehicle fitment, product categorization, and product descriptions; ideation, onboarding, and merchandising of new products and service kits; providing product support to our customer-facing teams. Daily tasks include creating part numbers, kits, work orders, tickets, requesting quotes from manufacturing partners, and supporting existing house-branded product lines.

<div><div>Description</div><div>ECS Tuning, a worldwide leader in the automotive parts industry, is looking for an automotive enthusiast to develop and maintain a high-traffic web catalog of our in-house wheel brands as well as third party brands. The Wheel & Tire House-Brand Product Specialist will work directly alongside our team of product specialists aiding in new product and support activities. Daily tasks include creating part numbers, kits, work orders, tickets, requesting quotes from manufacturing partners, and supporting existing house-branded product lines. This position is an integral part of our Product Team, accordingly, this individual will be responsible for maintaining and creating product listings with correct vehicle fitment, product categorization, and product descriptions; ideation, onboarding, and merchandising of new products and service kits; providing product support to our customer-facing teams. Key Responsibilities<ul><li>Work on projects of moderate complexity related to product catalog management, merchandising, and growth initiatives. </li><li>Create gap analyses by comparing internal product data with supplier-provided data to identify opportunities for improvement. </li><li>Develop and contribute meaningful growth initiatives including new products, brands, kits, and catalog enhancements. </li><li>Partner with suppliers and participate in supplier meetings to support product line expansion and optimization. </li><li>Identify and execute wheel, tire, and product kit opportunities. </li><li>Identify and implement catalog improvement opportunities to enhance product discoverability and customer experience. </li><li>Attractively merchandise products on the customer-facing website with accurate category placement, vehicle fitments, product descriptions, and related catalog content. </li><li>Create work orders, tickets, and internal documentation to support new product launches and ongoing product maintenance. </li><li>Create and maintain a roadmap for wheel and tire category growth. </li><li>Maintain house-brand product lines through inventory management, merchandising optimization, and competitive pricing strategies. </li><li>Conduct market research and establish compelling retail pricing to maintain competitive positioning. </li><li>Track and report progress against budgeted sales and growth goals. </li><li>Provide sales and after-sales support for house-brand products to customer-facing teams. </li><li>Partner closely with R&D, Strategic Purchasing, Product, and Marketing teams to support business objectives. </li><li>Coordinate with Marketing to ensure catalog updates and new product launches are effectively promoted to customers. </li><li>Source vehicles needed for test installations and product validation. </li><li>Manage new vendor and brand setup processes.</li></ul></div><div> Requirements</div><div><ul><li>Automotive Enthusiast with strong organizational skills with high attention to detail.</li><li>Ability to analyze data and identify growth opportunities. </li><li>Strong communication and cross-functional collaboration skills. </li><li>Familiarity with automotive aftermarket products, wheel & tire categories, or vehicle fitment data is a plus. </li><li>Proficiency with spreadsheets, product information systems, and project tracking tools. </li><li>Experience with product catalog management, e-commerce merchandising, or product management preferred. </li><li>Experience working with suppliers, vendors, or manufacturers preferred. </li><li>Ability to manage multiple projects and priorities in a fast-paced environment.</li></ul></div></div>

Ecommerce Jobs in Wooster, OH

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Ecommerce Jobs in Wooster, OH

Customer Support Specialist III - Ecommerce The Toro Company

Retail Associate - eCommerce Team Member Goodwill Industries of Gr. Cleveland & East Central Ohio

House-Brand Product Specialist - Wheel & Tire ECS Tuning

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